Director First  Reviews 

774
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 254 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their expert, knowledgeable, and professional guidance, making difficult situations much less stressful. People frequently highlight the team's kind, supportive, and empathetic approach, ensuring they feel at ease and well-informed throughout the process. The service provided is often described as first-class, offering clear, straightforward, and practical advice. Customers also appreciate the prompt and accessible contact, with many noting quick responses and constant availability, even outside regular hours. This responsiveness, combined with their ability to clarify complex issues, helps alleviate anxiety and provides a renewed sense of optimism. Reviewers consistently recommend the company for its ability to provide effective solutions and peace of mind during challenging times.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, highlighting their professionalism, knowledge,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that agents were helpful,... See more

Service

Customers consistently note positive experiences with service, highlighting its professionalism and the open,... See more

Customer communications

Clients share positive opinions on contact, with many reviewers recommending reaching out for advice and... See more

Response time

Reviewers highlight positive aspects of response time, consistently praising the quick and prompt responses... See more

Reviews shaping this summary

Rated 5 out of 5 stars

If the Dalai Lama handled director stress and Mother Teresa specialised in business rescue, you’d still call Chris Worden first. He brings clarity, calm, and straight-talking solutions when director... See more

Company replied

Rated 5 out of 5 stars

Great advice, got me back focussing on behind the scenes of the business rather than just sales, changed a lot and looking ahead to resolving our issue. Chris gave expert advice and very knowledgeable... See more

Company replied

Rated 5 out of 5 stars

I would advise anyone who has issues with their Ltd company and is anxious about how to best deal with them to contact Director First. I recently spoke to Chris Teal, what a breath of fresh air, frien... See more

Company replied

Rated 5 out of 5 stars

I cannot recommend this company highly enough. Their knowledge in dealing with insolvency is second to none, an absolutely first class service. Chris, Shaun and the team will offer you expert advi... See more

Company replied


Company details

  1. Insolvency Service
  2. Business Management Consultant
  3. Debt Relief Service
  4. Liquidator

Written by the company

Welcome to Director First – Your Helping Hand In Business Insolvency At Director First, we’re here for UK directors facing tough times with their businesses. We understand it’s not easy dealing with money problems, and we offer free, friendly advice to help you out. Whether it’s about closing a business (liquidation), rearranging your business debts (debt restructuring/cva), getting your business back on its feet (turnaround),setting up a new company and purchasing the assets back, or just some advice around how to deal with business debt, we’ve got your back. We also help with sorting out big problems for directors, such as overdrawn directors’ loan accounts. Our past work at 1st Business Rescue was a big hit, earning us over 400 top reviews on Trustpilot. We’re really proud of helping so many directors understand their options and move forward. At Director First, we keep things clear and simple. We’ll guide you through every step, explain your choices in easy words, and make sure you know about any risks. Our goal is to help you feel confident and ready for a new start. Director First – Clear, Friendly Advice for a New Beginning in Business


Contact info

5.0

Excellent

TrustScore 5 out of 5

774 reviews

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5.0

All reviews

(774)

233 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing company

⭐️⭐️⭐️⭐️⭐️
After running my business for 22 years, making the decision to close was one of the hardest things I’ve ever had to do. From the very beginning, Director First, provided outstanding guidance, professionalism, and reassurance that gave me the confidence to take each step forward. In particular, Nadina was an incredible source of support — patient, understanding, and always ready to help when I needed it most. Her kindness and expertise made a very emotional process so much easier to manage. I’m deeply grateful for everything they did to help me through this difficult time

29 September 2025
Unprompted review
Director First  logo

Reply from Director First

Thank you so much, Jo! This means a lot to us as a team. Really happy to hear that Nadina could help you out! I am sure she'd be really happy to hear this!

Rated 5 out of 5 stars

Fantastic service and advice given

Fantastic service and advice given. Was conscientious in listening to concerns and sympathetic to the issues. Offered good insight into how to deal with various aspects of my business and what to say and put forward.

27 September 2025
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Reply from Director First

Thank you so much, Stefan! This means a lot to us. We are happy to hear your experience with us. Feel free to call us anytime if you need anything!

Rated 5 out of 5 stars

Director First are a trustworthy and…

Director First are a trustworthy and reliable company to deal with. They were extremely helpful and knowledgeable and provided guidance throughout the entire process. Highly recommended!

24 September 2025
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Reply from Director First

Thank you so much for this review! Happy that you found our guidance helpful!

Rated 5 out of 5 stars

I’ve been dealing with Shaun

I’ve been dealing with Shaun, what a lovely guy! He’s been easy to talk to and open up bout all the stresses that comes with this.

24 September 2025
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Reply from Director First

Happy to hear this, Sam. Glad Shaun could help you out with your problems!

Rated 5 out of 5 stars

Shaun and Chris are amazing

Speaking to Shaun and Chris has been an absolute godsend. When your business is toiling, it is very difficult to see the best way forward.

I've contacted them on multiple occasions, and every single time they have been straight with me and actually steered me away from using their paid services, which is something I have never experienced before!

I spent time contacting other IPs, but I would only ever come back to Director First if I needed assistance with business recovery.

23 September 2025
Unprompted review
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Reply from Director First

Thank you so much for this review, Brian! This means a whole lot to us. We are glad you found our advice useful and helpful. We are here for you now and in future!

Rated 5 out of 5 stars

I lhave to say a massive thank you to…

I have to say a massive thank you to chris, as a lot of us smaller business owners know it’s really tough. I spoke to chris regarding liquidating my company, he was professional and gave me very good advice to start this process. I can probably say this guy has almost certainly stopped me doing something stupid to myself hopefully even saved my marriage just by talking me through all options available to me. If you are struggling with your business and are totally unsure what to do for the best I strongly recommend picking up the phone and giving them a call. Once again thank you chris It is really appreciated

19 September 2025
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Reply from Director First

Really appreciate this thoughtful review. Alastair. I am really happy to hear that you are in a good place now and know that we are here to help you with any hurdles that come your way next!

Rated 5 out of 5 stars

Chris is a top man who was very…

Chris is a top man who was very informative and made me feel at ease. I hadn't a clue what to do about anything but he explained everything at ease so it takes my mind off a few things I've been worried about. Thank you Chris for all your advice.
Alison White.

22 September 2025
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Reply from Director First

This means a whole lot to us, Alison. We are here to help and guide directors in the right direction, taking enormous pride in doing so.

Rated 5 out of 5 stars

Brilliant advice!!

Brilliant advice!!
Just spoke to Shaun Worden about potentially helping with liquidating my company although this is not yet required yet he did give me some really good advise and was happy to chat things through over the phone. I’ve now got a clear plan of action to proceed and he was happy for me to call him whenever for further advice. Many Thanks Shaun...

17 September 2025
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Reply from Director First

Really happy to hear that Shaun was of some help to you, Dean. We are always here if you need anything else!

Rated 5 out of 5 stars

Prompt call and very good specialist…

Prompt call and very good specialist advice
Would definitely use and recommend Chris’s advice and his time that he gave me.
Thanks again Chris

16 September 2025
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Reply from Director First

Happy to hear this, John. We are always ready to pick up our phones. Call us again if you need anything!

Rated 5 out of 5 stars

Incredible support from Chris at Director First

My business partner and I would recommend Chris at Director First in a heartbeat to any business owner/s that need advice with issues not limited to Directors loan positions, HMRC, potential insolvency etc.

Aside from being a knowledgeable and calming presence, he has a great network to assist in times of difficulty.

We have no doubt in our minds that we would be in a far worse position if it weren’t for the assistance of Chris and his contacts. For that we will always be grateful.

23 May 2025
Unprompted review
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Reply from Director First

Thank you so much for the review, Jack. Always happy to hear about a director's confidence in us! This only pushes us to get better

Rated 5 out of 5 stars

I was a little nervous there was a…

I was a little nervous there was a 'catch' to the advice but it was genuine as was the advisor.
The advice I received was free and helpful and I'm very grateful for the peace of mind I received. I was explained to properly on how the company would make money how they could offer free advice without charging me and it was legitimate.

10 September 2025
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Reply from Director First

We do our best to be honest from the word go with anyone we speak to, Leyton! This review means a whole deal to us!

Rated 5 out of 5 stars

Had a great chat with Shaun and after…

Had a great chat with Shaun and after months of worry and sleepless nights he gave me some great advice and a suitable path to follow, thanks again mate

12 September 2025
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Reply from Director First

Thank you so much for this review, Ashley! This means a lot to us and we are glad that you can be in peace now!

Rated 5 out of 5 stars

I came across Director First on Google…

I came across Director First on Google and reached out as I’ve been feeling the pressure with VAT, rising wages and general business costs. Chris got straight back to me and took the time to have a proper chat. He talked me through everything from VAT to bounce back loans and HMRC, and really put my mind at ease.

What I liked most was that there was no sales pitch at all – just honest advice, a listening ear and practical guidance. He didn’t have to spend that time with me, but he did, and it made a big difference.

I finished the call feeling clearer and a lot more confident about the next steps for my business. If you’re looking for someone who knows their stuff and actually cares, I’d definitely recommend Chris at Director First.

1 September 2025
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Reply from Director First

Thank you so much for the review, Elizabeth! We have always been a Director - first company and take real pride in it. We are glad to see we could help you see a clearer picture!

Rated 5 out of 5 stars

Live savers

After loosing a major contract and my company becoming insolvent it left no choice but for me and my business partner to liquidate the company. We had spoken to a few different insolvency companies and they had all put the fear of God into us. Upon finding director first we had spoken to a lady who past us on to Shaun, Shaun had then past us onto Chris. We was so worried and concerned that we was about to loose everything, our houses our cars the lot due to being told this by others. Chris dropped everything he had on that day to make sure that we was fine. He told us not to rush into anything, he tried to help keep the company alive which unfortunately wasn't achievable. Once we established we definitely couldn't keep the company alive chris and his team have been nothing short of amazing, he got us on calls to speak with experts in each area to answer anything we needed to help us get some peace of mind. Chris then put us in touch with a lady called Nadina, what an absolute gem this lady is, we called her 6 times in the space of 2 hours and not once did she get the hump, she just answered everything and at the end of the call always says, feel free to reach out. Chris is always in touch with us, even calling on weekends just to make sure that we are ok, asking how our family's are the lot. I really cannot thank everyone at Director First enough, I was in a dark place before speaking with them. If anyone is ever in a dark place and see no way out I cannot recommend them enough. Please don't listen to others until you have spoken to chris and his team, they have genuinely saved our homes and our family's and for that I will be forever grateful 🙏

1 September 2025
Unprompted review
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Reply from Director First

Thank you so much for the review, Aaron. We are happy to know that you are in a better place and that we could play a part in helping you get there! This means a whole lot to us.

Rated 5 out of 5 stars

After watching their YouTube videos

After watching their YouTube videos, I arranged a call with Chris. He was very friendly and reassuring, offering advice that felt genuinely tailored to my situation. I could tell it was personalised and not generic guidance. I’ll definitely be recommending them.

10 September 2025
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Reply from Director First

We hope the YouTube videos helped, and thank you so much for the review. We really take pride in helping directors out!

Rated 5 out of 5 stars

Great advice and service

Chris was very helpful and provided me with advice which I had not been given by anyone I’ve spoken to regarding my issue. Thank you so much

9 September 2025
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Reply from Director First

Thank you so much, Sian! We do our best to be transparent and honest with our advice!

Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant, after a phone call with Emily a weight has been lifted from my shoulders and a lot of my worries reassured. Would highly recommend to anyone looking for advice.

3 September 2025
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Reply from Director First

We are so happy to hear about your experience with Emily! And even more happy to hear that you feel a little relieved. This review means a lot to us!

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