One box arrived split in corner and a couple of items had fallen out, so did not receive the full order. When reported to DGT they promptly arranged a refund for the missing items without fuss. Good c... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Just brilliant . They offer all you need for moving home which can be a little overwhelming. They have excellent well designed boxes including tape . One shop for everything you need for to make your... See more
Company replied
for all your removal needs you cant go wrong with these boxes well made and strong with handles to carry them easily , so if you need good boxes you cant go wrong with Direct Global Trading Boxes
Company replied
My order of packing cartons and bubble wrap was delivered quickly. I have a mixture of large and very large packing cartons and they are light but strong and very easy to assemble and stack when full... See more
Company replied
Company details
About Direct Global Trading Boxes
Written by the company
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We really are passionate about cardboard...
Direct Global Trading Boxes is a family-owned, mail order business based in the heart of Yorkshire. Back in 2016, we became really excited about cardboard! Fast forward to today and millions of boxes and thousands of house moves later, we’re still in love with the stuff!
Our cardboard boxes are made right here in God’s own country! We’re proud to use 100% recycled materials in our boxes meaning that our boxes are 100% recycled, 100% recyclable and 100% reusable. Now that’s pretty amazing, even if we do say so ourselves!
Over the next few years, our aim is to continue to be clever with cardboard as we introduce new and innovative products to our range – all in the name of making your lives easier!
Contact info
Unit 9, Strafford Industrial Park, Gilroyd Lane, Dodworth, S75 3EJ, Barnsley, United Kingdom
- 01226388889
- info@directglobaltrading.com
- directglobaltradingboxes.co.uk
4.3
Excellent
719 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 month
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See how their reviews and ratings are sourced, scored, and moderated.
Amazing service ☺️
Good value, prompt delivery. Will buy again in the future!
5 September 2025
Unprompted review
Reply from Direct Global Trading Boxes
Hi Eliza,
Thank you so much for your lovely words, we're so pleased to hear this!
Take care,
Georgia
DGT Boxes
Great company and great boxes
Speedy delivery, x 2 free rolls of tape with order, good quality colourful fun printed boxes and various sizes or bundles -which I thought was great. They also have
Carrying holes ..a great deal of thought from this company .. definately recommended.
30 August 2025
Unprompted review
Reply from Direct Global Trading Boxes
Hi Carole,
Thank you so much for your lovely words, we're so pleased to hear that you were impressed with the various bundles that we offer, as well as the colour and design of our boxes!
Take care,
Georgia
DGT Boxes
The boxes I ordered are brilliant
The boxes I ordered are brilliant. I didn't realise that I would also get packing tape X 3 which was a bonus. The boxes arrived very quickly and are of a quality standard. I am very happy with my purchase. Brilliant job.
4 September 2025
Unprompted review
Reply from Direct Global Trading Boxes
Hi Simon,
As a small business, your reviews mean the world to us. We so appreciate you taking the time to leave such fantastic feedback. Thank you for rating DGT Boxes five stars!
Take care,
Georgia
DGT Boxes
Really easy to use website and super…
Really easy to use website and super quick delivery plus after a lot of looking around, their prices are really competitive. Would deffo use again
29 August 2025
Unprompted review
Reply from Direct Global Trading Boxes
Hi Luke,
Thank you so much for your lovely words, we're so pleased to hear that you found our prices competitive and our website easy to use! We hope to welcome you back again soon!
Take care,
Georgia
DGT Boxes
The ordering process was spot on
The ordering process was spot on, the product is great and when I contacted them on the weekend I had a reply on Monday morning as soon as business hours opened. Great staff, great product , great service at a competable price . Well Done
1 September 2025
Unprompted review
Reply from Direct Global Trading Boxes
Hi David,
Thank you so much for such wonderful feedback. Reading your lovely comments has absolutely made our day!
Take care,
Georgia
DGT Boxes
Fantastic value for money the box’s…
Fantastic value for money the box’s have tick box’s for what’s inside kitchen bedroom etc delivered the next day super fast and bonus of free tape included
29 August 2025
Unprompted review
Reply from Direct Global Trading Boxes
Hi Stuart,
You've made our day with your lovely comments! Thank you so much for rating us five stars - we really appreciate you taking the time to leave feedback!
Take care,
Georgia
DGT Boxes
Brilliant Company
Quick & easy to navigate site and delivered next day. What a service!!
29 August 2025
Unprompted review
Reply from Direct Global Trading Boxes
Hi Karen,
Thank you so much for your feedback! We really appreciate you taking the time to leave such lovely comments!
Take care,
Georgia
DGT Boxes
A fantastic experience!
A fantastic experience!
Easy website, lots of packages available to select exactly what I wanted, fast delivery, and great quality, strong boxes.
A perfect experience!
Will use again.
30 August 2025
Unprompted review
Reply from Direct Global Trading Boxes
Hi,
Thank you so much for your lovely words, we're so pleased to hear that you found the ordering process easy and that you were impressed with the quality of the boxes and the delivery. Hope to see you back again soon!
Take care,
Georgia
DGT Boxes
Reply from Direct Global Trading Boxes
Hi Glynis,
We were so pleased to read your lovely feedback! Thank you for taking the time to leave a five star review!
Take care,
Georgia
DGT Boxes
Reply from Direct Global Trading Boxes
Hi Maryna,
Thank you so much for your feedback! We really appreciate you taking the time to leave such lovely comments!
Take care,
Georgia
DGT Boxes
Great boxes, quick service
Super quick delivery, great strong boxes, which my removals company loved. What's not to like!
24 August 2025
Unprompted review
Reply from Direct Global Trading Boxes
Hi Maria,
Thank you for your kind words. Your lovely comments have been absolutely fabulous to read and we really appreciate you taking the time to leave such wonderful feedback!
Take care,
Georgia
DGT Boxes
Brilliant fast delivery even delivered…
Brilliant fast delivery even delivered on a Sunday. The boxes are very strong and the free packing tape was a nice surprise. Thank you.
24 August 2025
Unprompted review
Reply from Direct Global Trading Boxes
Hi Gwen,
Thank you for your lovely review!
We're so pleased to hear you found the boxes to be strong and that you enjoyed the tape we included!
Your feedback really means a lot to us!
Take care,
Georgia
DGT Boxes
Just what we needed
Just what we needed - great size as relatively easy to lift when full.
Thank uou
27 August 2025
Unprompted review
Reply from Direct Global Trading Boxes
Hi Mrs Hardy,
Thank you so much for your lovely words, we're so pleased to hear that you were impressed with the boxes and found them easy to use!
Take care,
Georgia
DGT Boxes
Excellent Boxes, brilliant service.
Boxes are good, prices are very good, information on the website is good, with many options; delivery is prompt and the attention to detail on the boxes is very impressive. Moving is stressful and this company makes this part of the process effortless. Thank you.
26 August 2025
Unprompted review
Reply from Direct Global Trading Boxes
Hi,
Thank you so much for such wonderful feedback. We're so glad we could take a little bit of stress off your plate at such a busy time!
Take care,
Georgia
DGT Boxes
Ordered these boxes and they arrived…
Ordered these boxes and they arrived within 24 hours. Great service and fantastic boxes. Ordered the large and extra large and they have been great for a house move. Love the position of the handles too.
21 August 2025
Unprompted review
Reply from Direct Global Trading Boxes
Hi Emma,
Thank you for your lovely review!
We're so pleased to hear you found the boxes easy to use for your house move! We hope the move went smoothly!
Your feedback really means a lot to us!
Take care,
Georgia
DGT Boxes
Good size and strenght of boxes
Good size and strength of boxes, quick delivery
22 August 2025
Unprompted review
Reply from Direct Global Trading Boxes
Hi Ann,
Thank you so much for your lovely words, we're so pleased to hear this!
Take care,
Georgia
DGT Boxes
Beware these boxes are weak
I purchased a 10 pack of tall boxes. I had 3 boxes split down the corner whilst moving them others easily bulge making them no good for stacking. These are the worst boxes I have ever used and I've moved house 16 times.
They are good for cushion and very light weight things but not anything heavier. These should probably be double core to make them better and to protect your valuable items.
I did ring asking to return them after filling the first one but was told take a pic and video and send it to us to review but I had already collapsed it and repacked them for return. I realised I was running out of time to pack so ended up having to use them for lightweight items. I believe the company should state this in there advertising.
21 August 2025
Unprompted review
Reply from Direct Global Trading Boxes
Hi David,
Thank you for taking the time to leave a review; we appreciate the feedback you've left us.
Having looked into this for you, we can see that our Customer Care team were unable to assist you with a your requested refund, as the boxes had already been used for a house move.
We hope you are able to appreciate that we are unable to accept used items back to us for a return and refund.
Many thanks,
Georgia
DGT Boxes
I cannot fault this service - EXCEPTIONAL.
I cannot fault this service. The boxes are fantastic and supplies of tape and bubble wrap are also great. The ordering and delivery timing exceptional. I have ordered at 16;30 one day and all items have been delivered the following day which is absolutely exceptional!!!! I am also kept informed of dispatch and timing of delivery .I cannot recommend this company enough. I will be recommending them to friends and colleagues .
16 August 2025
Unprompted review
Reply from Direct Global Trading Boxes
Hi Yvonne,
Thank you so much for your feedback! We really appreciate you taking the time to leave such lovely comments! As a small business, recommendations are really important to us, so this is particularly great to hear!
Take care,
Georgia
DGT Boxes
Good value 👍
22 August 2025
Unprompted review
Reply from Direct Global Trading Boxes
Hi Lyndon,
Thank you so much for your lovely words, we're so pleased to hear this!
Take care,
Georgia
DGT Boxes
Missing items from order- ordered 2…
Missing items from order- ordered 2 difrent boxes size and bags. Only boxes arrived following two days after me emailing them got response 24h later that " let me assure you this been actioned!" with exclamation mark on the end.... well it wasn't, only 3 bags arrived not 6 as per ordered. To add one has broken zip. Emailed them, Half day gone ...slow response- still waiting. So I would avoid, especially if you have dead line for move.
21 August 2025
Unprompted review
Reply from Direct Global Trading Boxes
Hi Janine,
Thank you for taking the time to leave a review; we really appreciate all your feedback as this helps us to improve going forwards.
Unfortunately, we're unable to locate your order or correspondence from the details provided. However, if you'd like to get in touch with us, we'll be more than happy to look into this further for you.
Many thanks,
Georgia
DGT Boxes
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