Because Westpac would not release more than $200,000 in a transaction the settle ment was late. Nev and staff were sympathetic, helpful and adaptable to this situation thus removing a lot of stress. M... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had to liaise with a number of people on my side regarding a money transfer. This meant a lot of back and forth for the Directfx team on the other side. They were brilliant, so positive and helpful,... See more
Direct FX has been helping us with our FIFO wage transfers from Australia to NZ for past 9 months. We have experienced a professional service at favourable rates. The process is very easy, with... See more
Money exchanged received promptly after payment was made. They're "old school", no self-service platform, communicate via emails or phone..
Company details
- #1 of 2 best companies in Alternative Financial Service
Written by the company
A privately owned New Zealand company providing international money transfer services to banks, individuals and businesses. Australasia’s only interbank market Spot FX voice broker.
Direct FX - The Smart Currency Transfer Alternative
Written by the company
- A very personal and professional service
- - Significantly better exchange rates than traditional banks - Friendly, personal service from extremely experienced dealers - Charge no, or low transaction fees - Understand the global bank payment system
Contact info
Level 7/70 Shortland Street, Auckland Central, 1010, Auckland, New Zealand
- 0800560006
- info@directfx.co.nz
- directfx.co.nz
4.9
Excellent
729 reviews
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Great prompt service as always ,
26 February 2025
I Just ring up Neville a DFX
I Just ring up Neville a DFX, get a real person nammed Neville, and transact half a million dollars easily.
Saved NZD18,000 by avoiding thje banks.
Simple! Been using them for decades. Recccomen ded.
11 February 2025
Speedy and efficient with excellent…
Speedy and efficient with excellent communication
13 February 2025
Awesome customer service
Awesome customer service. Nev was incredibly helpful with my transaction request and talked me through the process. Fund transfer was handled very efficiently and quickly. Very pleased and will definitely return to them for any future transactions.
3 February 2025
Unprompted review
Their patients,,
Their patients,,, as we got stuffed around by the ausie banks,,, but all is well that ends well,,, thanks guys,,,, 😙
30 January 2025
Very efficient pick up of my request…
Very efficient pick up of my request but some confusion over SWIF versus IBAN number for recipient's account, which made me anxious. Effective outcome but after moving my funds to DIRECT FX on Day 1, and funds reaching destination on Day 7.
23 January 2025
Easy and competitive exchange rates
Used this company a lot. Always quick and efficient. Good rates for exchange.
23 January 2025
Excellent service
Excellent service from Nev, and I got a better rate than was available from Barclays. I recommend.
13 January 2025
Great Service
Our business has had a great experience with DirectFX. We’ve developed a high trust business relationship.
30 May 2024
So easy
So easy, everything was explained at the start which left no questions unanswered thanks to Nev.
Trade was simple and painless. I would recommend to all that need a lump sum exported.
10 December 2024
Fast easy process
2 December 2024
Set it and forget it with DirectFX
With DirectFX I can set a limit order to fill (usually overnight) at a great rate with low fees, rather than taking whatever the current rate happens to be and the greedy bank fees.
21 November 2024
Extremely responsive and great rates.
7 November 2024
Nev and team
Nev, and team are very prompt, also keeping me posted with regular money market up dates
Cheers
John
8 October 2024
Worry free currency exchange
Easy to work with and always prompt to answers any questions.
29 September 2024
Efficient and fast
Efficient and fast. Good communication.
Would recommend them happily.
17 September 2024
review
Quick reply to any request, quick currency transfer and good communication at a lower cost than using a bank.
27 August 2024
Directfx are informative
Directfx are informative, prompt, efficient and give good exchange rates for transactions.
26 August 2024
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