Excellent website, great prices, and a fantastic selection of items. Quick delivery and very well packaged. The customer service from Direct Door Handles is genuinely second to none. They kept us ful... See more
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Excellent customer service. Good quality products, shipped promptly, and great comms. On one occasion, the courier (one of the more reputable ones) delivered to the wrong address and I did not r... See more
I needed to change the handles on my flat to ensure privacy and restrict access to certain areas for the kids. Direct Door Handles offered the best price I could find. I required assistance to ensure... See more
These guys are so helpful, nothing is too much trouble, they even called me out of hours on a bank holiday weekend to answer a question I’d left with them. Way better service than these conglomerates... See more
Company details
Written by the company
Welcome to Direct Door Handles Limited, with over 30 years of experience in the ironmongery industry we are proud to offer a fantastic range of products to suit all tastes. We are a family run business based near Uttoxeter, our location is perfect for a fast and efficient delivery service with the network of motorways nearby. Our aim is simple, to offer quality products at competitive prices and pass this onto you, our customer. As we are a family run business, we really do care about the service we offer. We are happy to go that extra mile to ensure you are happy with your experience in dealing with us.
Contact info
Unit 18, Bramshall Industrial Estate, Stone Road, Bramshall, Uttoxeter,, ST14 8TD, Staffordshire, United Kingdom
- 01283480410
- enquiries@directdoorhandles.co.uk
- directdoorhandles.co.uk
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Excellent Company
Placed my order late Thursday evening - by 9am Friday morning I received a call from Paul checking that I was ok with the delivery times. I explained that it was my fault, I had not ordered in time for Monday. Paul called me back a couple of hours later and said that he had been able to get the knobs delivered to my home address for Monday. They actually arrived Saturday afternoon! Excellent quality on the knobs too. Thank you Paul - you are a star
Cheapest hinges on the market
Cheapest, decent quality door hinges I could find on the internet
Solid Steel Ball Bearing Hinges at £2.72 each were half the price of elsewhere and my carpenter was very impressed that I hadn’t opted for standard door hinges from local DIY stores.
They came well packaged and within 3 days from order
Helpful post order phone call to save…
Helpful post order phone call to save me money.
Handles fitted and look great!
Great service and honesty
I made a mistake with my order. The director email to query this. He refunded my original order and I reordered the correct order saving me several pounds. I cannot fault these at all. Great fast service and honesty.
Great value and great service
I started looking at this company because of their competitive price point on Jigtech handles. Best I could find. On top of that they’ve got on the ball customer service and next day delivery. What’s not to love. Thanks
Brilliant company to deal with
Brilliant company to deal with, no hassle what so ever. And all at a good price.
Door Handles.
Would have given more ⭐ if possible.
Great deal, order completed 2.00pm and delivered following morning.
The staff are extremely helpful too.
First class customer service
I had a lot of questions to ask about particular door handle I needed to replace. The help I got from DDH was exemplary - fast to respond, willing to explain details of the product and take and share pictures so that I could ensure it would match my requirements. And when they couldn't fulfil my order they were willing to recommend another company who would be able to assist me. Overall the service from DDH was superb!
Excellent Service
Everything excellent, can’t fault it. Price, product knowledge when I called to check stock, everything available for a full house handle and lock swap out, easy to order on the website, order update communications and it all came the following morning really well packaged. Why can’t all suppliers be like this?
Fast and super delivery with great…
Fast and super delivery with great advice from Paul. Defo be back Paul
Surprised at how quickly my doorhandles…
Surprised at how quickly my doorhandles arrived. Good quality handles
A great quality item
A great quality item, reasonably priced, with fairly quick despatch.
Sort of what one would expect.
(unfortunately not always what one gets..but then, that's on line shopping).
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