Excellent company to work with! I’ve purchased many Microsoft keys from them for various builds and upgrades. Had an issue today, called in, and they resolved it within five minutes by issuing a new k... See more
Company replied
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I was cautious at first. At my first order after making a payment my phone rang immediately. ??. DirectDeals support confirming your order of software license...? Yes, I responded. He confirmed some c... See more
I hadn't heard of DirectDeals, LLC before so needless to say, I was concerned about purchasing a knock-off copy of MS Office rather than a legit copy. I took the chance and was pleasantly surprised.... See more
Company replied
I purchased an office program for $139. It was never delived nor a note explained why it wasn't. I called and talked to a person that could not understand simple English or wanted me to think he was... See more
Company replied
Company details
- Corporate Office
- Computer Accessories Store
- Computer and Accessories Store
- Computer Software Store
- Electronics Store
- Software Vendor
Written by the company
22 years of Trust. Established in 1999, DirectDeals was founded in a philosophy of fairness and trust. We work closely with our distributors, vendors and partners to ensure we have access to the latest high quality products to offer, while providing our customers with manufacturer direct pricing and the best customer service in the industry. No one provides better prices on the highest quality product with world-class customer support. That's why over a million customers have shopped at DirectDeals.
Contact info
9901 IH 10 West Suite 800, 78230, San Antonio, United States
- (800) 983-2471
- support@directdeals.com
- directdeals.com
4.3
Excellent
239 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from DirectDeals, LLC
Thanks for the review, Jenny. We appreciate your business and look forward to working with you again soon.
Suraj was wonderful and helpful.
18 June 2022
Unprompted review
Reply from DirectDeals, LLC
Thanks for the review, Kathy. We appreciate your business and look forward to working with you again soon.
Surprisingly Great Deal
I hadn't heard of DirectDeals, LLC before so needless to say, I was concerned about purchasing a knock-off copy of MS Office rather than a legit copy. I took the chance and was pleasantly surprised. My activation key was acknowledged by Microsoft and I was off to the races using the software. The purchase, download and activation were quick and easy. I've made two purchases from the company thus far and have been quite satisfied both times. I will most likely make more purchases in the future.
17 June 2022
Reply from DirectDeals, LLC
Thanks for the review, Ken. We work very hard to bring our customers the highest quality products and the most competitive prices available on the market today. Thanks for your trust in DirectDeals and we appreciate your business and look forward to working with you again soon.
Excellent service
Excellent service. The sales rep was able to work with us and our service provider to determine the correct edition for us.
We got a quote done up almost immediately, and the premade shopping cart was astounding.
13 June 2022
Reply from DirectDeals, LLC
Thanks for the review, Marc. We appreciate your business and look forward to working with you again soon.
Reply from DirectDeals, LLC
Thanks for your review, Richard. We appreciate your trust in DirectDeals and look forward to working with you again in the near future.
Great products at Great prices!
I was looking for software at a reasonable price. DirectDeals delivered! I got just what I was looking for at a GREAT price! Very happy and all is well! Will do business with again ! A++
6 June 2022
Reply from DirectDeals, LLC
Thanks for the review, Munkee Fun. We appreciate your business and look forward to working with you again in the near future. Thanks for trusting DirectDeals with your IT purchase.
Suraj - Very Good
Suraj, was extremely helpful and efficient in helping us to activate Windows Server when the key provided was having an issue. Very courteous and knowledgeable!
1 June 2022
Unprompted review
Reply from DirectDeals, LLC
Thanks for the review, Wendell. We are happy you were able to install and activate your Windows Server with the help of our Technical Support team. We stand ready to assist you with any further help you might need. Thanks again for trusting DirectDeals with your IT purchase.
Suraj from support was very prompt and…
Suraj from support was very prompt and helpful with the install process of software purchased. thx.
1 June 2022
Unprompted review
Reply from DirectDeals, LLC
Thank you for the review, AR BandS. We appreciate your business and hope to work with you again in the very near future. Thank you for trusting DirectDeals with your IT purchase.
Never got the product
1 June 2022
Reply from DirectDeals, LLC
Mr. Kadosh. As we explained numerous times in the emails we sent to you, you do not QUALIFY to purchase the Microsoft license you were trying to purchase on our website. You provided inaccurate phone contact information on your account, so we sent numerous emails attempting to assist you and direct you to the proper product, but you failed to respond to all of our written correspondence. Due to your unwillingness to correspond to us, or work with us to get you the license you need, we cancelled the order and refuned your money. A 1-Star review is an unfair review of this order. We are more than willing to work with Mr. Kadosh if he would simply correspond with DirectDeals and allow us to direct him to the proper software license.
Great job on a complex task
31 May 2022
Unprompted review
Reply from DirectDeals, LLC
Thanks for the review, James. We appreciate the feedback and hope to work with you again very soon. Thanks for trusting DirectDeals with your IT purchase. We appreciate your business.
Instant delivery of products and great…
Instant delivery of products and great service.
24 May 2022
Unprompted review
Reply from DirectDeals, LLC
Thanks for the review, RET Customs. We do our best to keep our products the highest quality and delivered quickly and our customer service the highest in the industry. Thanks for trusting DirectDeals with your purchase. We look forward to working with you again soon.
DirectDeals LLC
Ankush, was excellent!! He helped me download my Microsoft Office software and set it up on my computer. I couldn't have done it without his expert knowledge and know-how. He had a tremendous amount of patience and was able to communicate to me what I needed to do to help him while he fixed my computer email. He ensured all the programs that were downloaded worked perfectly before he left. EXCELLENT CUSTOMER SERVICE!!!!!!
24 May 2022
Unprompted review
Reply from DirectDeals, LLC
Thanks for your review, Linda. We are glad we were able to get your Office product installed and activated for you. It can be a challenge sometimes, but our customer service and tech support reps are always here to help. Ankush will be happy to know he was a big part of your success. Thanks for your business and your trust in DirectDeals. We look forward to working with you again very soon.
Reply from DirectDeals, LLC
Thanks for the review, John. We look forward to working with you again very soon. Thanks for trusting DirectDeals with your IT purchase. We appreciate your business.
Reply from DirectDeals, LLC
Thanks for the review, John. We appreciate the kind words. Ankush is one of our top customer service reps and he will be very happy to hear you were happy with his efforts. Thanks for your business and we hope to work with you again very soon.
Very happy
Very happy! We intend on many, many purchases with DirectDeals. They worked with my accounting department to facilitate purchasing, now and in the future.
19 May 2022
Reply from DirectDeals, LLC
Thank you for the review, Scott. We look forward to working with you again in the near future and hope we can continue to service your company for years to come. Thanks for being the best part of DirectDeals. Our Loyal Customer.
Reply from DirectDeals, LLC
Thanks for the review, Eric. We work hard to provide the best customer service in the industry. Its customers like you who make DirectDeals a success. Thank you for trusting us with your IT and Software purchase. We look forward to working with you again soon.
Questions answered quickly and…
Questions answered quickly and confirmation was received promptly.
9 May 2022
Unprompted review
Reply from DirectDeals, LLC
Thank you for the review, Promax. We do our best to provide the best service and offer the best products and the most competitive prices. We appreciate your business and hope to work with you again very soon. Thanks for trusting DirectDeals with your IT and Software purchase.
Suraj-client care
Suraj, was able to assist me in the installation when I had trouble. It saved me a lot of frustration.
Excellent client service.
4 May 2022
Unprompted review
Reply from DirectDeals, LLC
Thanks for the review, Alexandra. We appreciate the feedback and thank you for your business. We look forward to working with you again in the near future. Thanks for trusting DirectDeals with your IT purchase.
great support
3 May 2022
Reply from DirectDeals, LLC
Thank you for the review, JM. We appreciate your business and look forward to working with you again.
My first time using directdeals
My first time using directdeals, great product, great service, very happy.
28 April 2022
Reply from DirectDeals, LLC
Thanks for the review, Leslie. We appreciate your business and we look forward to working with you again very soon. Thanks again for trusting DirectDeals.
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