Direct Sports Reviews 1,121

Good price. However, I paid 5.99 for next day delivery, and it took 48 hours, which is the expected time on a normal delivery. Time for a refund, I think.

Ordered two pairs of Yonex Eclipsion Badminton trainers. They came in good time and were packaged fine. I returned one pair of them, which I received the returns label for & refund in good time afterwards. Would buy from Direct Sports again.

Easy to use Web site, quickly found what i was looking for. Competitively priced, easy to order and pay online. Delivered with 48 hours to my door

Shocking customer service, ordered 3 rackets strung to 26lbs which turned up at around 19lbs of string tension.
And have refused to refund me unless i send them back to be tested

Got a great deal on a pair of Yonex Badminton trainers, reduced from £65 to £35. Took the advice to get a half size bigger which was spot on. Paid for delivery, arrived on date promised. Absolutely no issues

Yonex power cushion cascade badminton shoes. These are very comfortable and still provide good grip and support, recommended.

Excellent service, ordered 8 tubes of Yonex Mavis 300 shuttles on the Saturday arrived on the Monday, great deliverey...

Ordered Yonex nanoflare 1000 tour and had upgraded string with Aerobite at 28lbs tension.
Item arrived well packed the day after ordering.
Absolutely amazing service and fast delivery.
Item is good quality and the restringing service is the best.
I can’t say no more but everything is good.
It’s not my first time to order here BTW.

Have had 2 items now and paid for next day delivery. Neither came next day. Was promised a refund for delivery...still waiting 😡

This is a great company with an easy to use website with fantastic discounts and very quick turnaround times. Have bought from them several times now. The quality of the racket is great.

Excellent service, good products and good VFM. Cannot fault them at all.

Brilliant, good guidance on how you should buy half a size up on yonex trainers. My feet are size 10 and the 10.5 yonex badminton trainers are a perfect fit. Fast 2 day free delivery.

Very impressed from start to finish

Very disapointed I paid £5.99 for delivery but unfortunately the shoes didn’t have the carpet court soles that I expected so requested return , all went well until 7 days later I recieved the refund only to find that I had been charged a further 3.99 for the return .
I definitely won’t be buying from here again

Hi , thanks for your reply , you are right the shoes that I ordered were described as “all surface” unfortunately , apart from the soles, they look exactly like the carpet shoe , design colour etc! I confirm it was my error ordering this shoe.
My disappointment relates to the charges for delivery , particularly the return fee , none of the emails I recieved relating to my return request mentioned anything about a charge and whilst I appreciate that you say return fees are clearly defined on your website for viewing prior to ordering, my first thoughts when buying goods isn’t generally about needing to return them again

The product came very quickly. It was as good the image on the website.
Very pleased with overall purchasing experience. A clear and navigable website, making it easy to find what you need.

Good product range, Fast delivery and easy process. Nothing to fault this vendor

This is 5th time I have ordered, Badminton racket and shuttles there service is spot on. Speedy order with fresh string. Same day dispatch. There team is amazing.
Defo order again.
Thank you

It was very comfortable.quick delivery so I recommend my friends to buy from direct sports

Second purchase of shuttlecocks for my 🏸 social group. Arrived earlier than initially informed. Good value for money & a genuine product. Will order again in the future.

I ordered a badminton racket and the order was dispatched less than an hour after placing the order. However, it arrived damaged and so I contacted Direct Badminton/Direct Sports and they said they would replace the racket with no hesitation. The new racket was dispatched the same day I raised the issue and it was delivered the next day.

I also chose to have the racket restrung and the stringers did a fantastic job.

I cannot fault the customer service. I will definitely be buying from this company in the future.

Order was dispatched quickly and correspondence was good.
I had ordered the wrong size shoes and I was able to return these and replace them with the correct size at no expense, in a timely efficient and very easy manor. My new shoes were again delivered in really good time.