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Tow float arrived with a large hole. Seller wanted me to pay postage to return the item and wouldn’t send a pre paid label. When I asked for a refund the seller replied that I was rude and their friend has terminal cancer. Eventually had a refund but not for the 3:99 postage. Do not buy from here.
Reviewing the UK business Dippy Swim. Great swim accessories, dry bag tow floats etc. Absolutely first class Customer Service, great to see this with a small business. The kind of service we might expect from the larger businesses but don't always get! Had to get in touch about a product issue and they were super communicative and helpful and just replaced the product for me. Thank you.
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