Dino Decking Reviews 

5,410
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,512 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their knowledge, helpfulness, and excellent advice, making the ordering process smooth. Many found the products to be of excellent quality, sturdy, and easy to install, transforming spaces with a great appearance. The delivery service is frequently highlighted as superb and fast, with friendly and efficient drivers assisting with unloading. However, some customers noted issues with product quality like shrinking, warping, inconsistent colors, or marks, while others experienced delivery problems such as drivers not calling ahead, large windows, or property damage.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently praising the quick and efficient... See more

Product

Clients share positive opinions on product quality, often describing items as excellent, sturdy, and easy to... See more

Quality

Users describe positive interactions with quality, with many reviewers praising the excellent quality of... See more

Staff

People report positive experiences with staff, consistently highlighting their helpfulness and knowledge.... See more

Order

Reviewers highlight positive aspects of order, often praising the ease of ordering online and the quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very easy to deal with, very knowledgeable staff who know and understand their products, therefore can build almost any design to suit your needs/requirements. Products are excellent quality and very... See more

Rated 5 out of 5 stars

Great service, prompt responses and lovely Morgan who made things happen. A delay in parts out of stock was explained to us and an apology , however, these things happen and credit to Dino for being u... See more

Rated 5 out of 5 stars

Great purchase experience dealing with Shaun at DD followed by superb delivery and finally ease of assembling my 76 foot fence . The result looks absolutely brilliant and job was completed in just... See more

Rated 5 out of 5 stars

Dino’s customer service exceeded all expectations! Everyone I spoke to was helpful and nothing was too much trouble. From the initial enquiry, to next day delivery, even the delivery guy was lo... See more


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.8

All reviews

(5,410)

1,427 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely fantastic service

Absolutely fantastic service. Ordered and the boards came Saturday morning. The driver was very pleasant and helpful. The boards are great quality and very sturdy. Id never laid decking before but it was so easy with the spacing clips. Id laid all boards & trims in just over a day. Thanks again for a fantastic and easy transaction with yourselves. I was recommended to Dino Decking and will now be recommending your company to anyone wanting your products. A++++++

26 June 2026
Rated 5 out of 5 stars

Just received a first class service…

Just received a first class service from Darren at Dino Decking. I had multiple questions with regard to a future project. Nothing was too much trouble, and Darren clarified all queries promptly and gave superb advice. A credit to the company. I wil definitely use this company when I install the decking in a few months time.

3 July 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful on the phone

Very helpful on the phone, dealt with quickly, delivery was next day, the fence is absolutely incredible, very impressed, have ordered some more and neighbours have as well! Thank you! ,

25 June 2026
Rated 5 out of 5 stars

After being let down by another company…

After being let down by another company it was great to deal with a company who respects their customers. When I ordered the original materials late Tuesday they had it at my door on Friday morning @ 7 am. Ordered more following Wednesday got delivered @ 7.15 on Friday .Fantastic customer service

24 June 2026

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