Dinnerlady Reviews 

30
TrustScore 2.5 out of 5

2.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

After watching rave reviews on their lemon tart - lemon tart been my favourite thing ever to eat and vape I thought I’d try it, I don’t think it’s anything special, sadly. Pleasant enough but not very... See more

Rated 5 out of 5 stars

Lemon tart is their best seller and rightly so it tastes as good as it smells. Dinnerlady make the best e liquids and I will probably only be spending my money on their e liquids from now on as I boug... See more

Company replied

Rated 1 out of 5 stars

Ordered over £100 worth of juice to be delivered the next day (which by the way is next working day); come the next working day and I've not even had a dispatch number. Called to find out what is goin... See more

Company replied

Rated 1 out of 5 stars

Poor service. Again. Ordered 4 of the 3 pack disposable vape bundles on Friday morning. Paid £10 for Saturday delivery. No notification of shipment. Nothing arrived. Received an email from DPD saying... See more

Company replied


Contact info

2.5

Poor

TrustScore 2.5 out of 5

30 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.5

All reviews

(30)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

After previously leaving a bad review…

After previously leaving a bad review finner lady came good this week and resent my whole order after my order contained empty bottles can well and truly say now faith restored thankyou

13 October 2020
Unprompted review
Dinnerlady logo

Reply from Dinnerlady

Hello John,
Thank you for the great feedback and we are really pleased to hear that you had a positive resolution to your initial issue. We hope to serve you again soon!

Rated 5 out of 5 stars

Joe was very helpful and very kind and…

Joe was very helpful and very kind and had his customers interests at heart :)

11 September 2020
Unprompted review
Dinnerlady logo

Reply from Dinnerlady

Hello Caroline,

Thank you for the positive feedback and we will pass your compliments on, we also hope we are able to serve you again soon!

Rated 5 out of 5 stars

great seller

exceptional after sales care after hermes let us down,I would recommend this seller to anybody with confidence especial thanks to john who sorted problem immediately

12 August 2020
Unprompted review
Dinnerlady logo

Reply from Dinnerlady

Hello Jim,

Thank you for your great feedback, we are really pleased to hear that you have received such positive aftersales care and do hope we can continue to serve you.

Rated 5 out of 5 stars

Best for flavour by a mile

Lemon tart is their best seller and rightly so it tastes as good as it smells. Dinnerlady make the best e liquids and I will probably only be spending my money on their e liquids from now on as I bought 2 other e liquids that are popular but I didn't understand why.. They have little or no flavour they were vapetasias killer kustard and suicide bunny's mothers milk. Dinnerlady!

2 August 2020
Unprompted review
Dinnerlady logo

Reply from Dinnerlady

Hello Nasser,

Thank you for the great feedback, we are really pleased to hear that you are such a fan of our Lemon Tart and we do hope to continue to serve you!

Rated 2 out of 5 stars

Lovely flavours but shocking service.

Lovely flavours but shocking service.

In garages they offer a deal of 3 for 9.99.. when at a till some of the barcodes arent correct so wanting to pay more.

When ordering online due to lockdown i paid extra for next day delivery. 5 days later havent received. When i emailed for an update it is because i never provided my ID. Which i was not prompted for or informed i would receive an email so check spambox to verify my age.

So i would have now waited 7 days for a next day delivery. And paid extra for this.

With no mention of a refund of the delivery fee.

Thank you Vape Dinner Lady.

27 April 2020
Unprompted review
Dinnerlady logo

Reply from Dinnerlady

Hello Ryan,

Thank you for the feedback, unfortunately the age verification process is a legal requirement due to us selling age restricted products. Your feedback has been passed on to be looked into further,

Rated 5 out of 5 stars

top quality juice

top quality juice. I can't stop vaping this juice. The lemon tart flavour is out of this world.

5 November 2019
Unprompted review
Dinnerlady logo

Reply from Dinnerlady

Hello Dylan,

Thank you for the fabulous feedback, we are really pleased to hear that you are a fan of our Lemon Tart flavour juice, We do hope to serve you again soon!

Rated 1 out of 5 stars

Single Use Plastics. 0/10

Promoting using single use plastics with "Dinner Lady Disposable E Cigarettes". Absolutely disgusted. They clearly don't care about the environment. 0/10

You as a vape company should be more responsible. You are actively encouraging people to buy single use plastic products without any mention of recycling or accountability on your part.

I find this to be terrible business practice.

You should be setting up ways for your customers to recycle the plastic products you sell, because right now it does NOT look like "Dinner Lady" as a brand cares about the environment, and the impact that you as a company have on our planet. Disgusting.

2 October 2019
Unprompted review
Dinnerlady logo

Reply from Dinnerlady

Hello Morgan,

Thank you for your feedback, your suggestions have been passed on to be looked into further

Rated 5 out of 5 stars

Liquids are amazing

Liquids are amazing they have an intense rich flavour and definately worth the price

5 May 2019
Unprompted review
Dinnerlady logo

Reply from Dinnerlady

Hello Nadine,

Thank you for the brilliant feedback and we are really pleased to hear that you have enjoyed our liquids! we do hope to serve you again soon.

Rated 5 out of 5 stars

Quality smooth e liquid-with just the…

Quality smooth e liquid-with just the right amount of sweetness.

20 December 2018
Unprompted review
Dinnerlady logo

Reply from Dinnerlady

Hello Alex,

Thank you for the great feedback and we are really pleased to hear that you have enjoyed our e liquids. We do hope to serve you again soon!

Rated 5 out of 5 stars

Looove

Looove all their flavors!!

14 October 2018
Unprompted review
Dinnerlady logo

Reply from Dinnerlady

Hello,

Thank you for the great feedback, we do hope to serve you again soon!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look