Ding Dong Dim Sum Reviews 166

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, highlighting the delicious taste and variety of dim sum, dumplings, and other offerings. Many appreciate the convenience of having these items readily available in their freezer, along with clear and easy-to-follow cooking instructions that make preparation simple. The ordering process is frequently described as straightforward, and the delivery service is often commended for being prompt and reliable, with products arriving well-packaged. However, some customers have occasionally experienced issues with delivery, such as items arriving defrosted due to unusual weather or problems with courier services. A few people also mentioned that while the food is excellent, it can be a bit pricey when adding extras or ordering individual items. There were also isolated instances of missing components in orders or concerns about ingredients like MSG.

What people talk about most

Product

Reviewers mention positive feedback about the product. Customers consistently praise the delicious taste and... See more

Quality

Consumers find quality to be positive, consistently praising the delicious and authentic flavors of the food.... See more

Order

People report positive experiences with order. Customers consistently praise the ease of ordering, the... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers consistently praise the prompt and... See more

Instructions

Users describe positive interactions with instructions. Customers consistently praise the clear,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

DingDong provide superb quality at a reasonable price. We’ve ordered numerous times for ourselves and also sent these dim sum as gifts for people. The selection is great and quantity perfectly judged.... See more

Rated 5 out of 5 stars

When our grown up children visit, we like to have a dim sum meal. Tasty dim sum, great dips and it all arrives as planned. Straight in the freezer ready for whenever we want to have it. It needs some... See more

Rated 5 out of 5 stars

We've had numerous orders, from their just dumplings bags to boxes and individual dim sum. We have our own steamer but we ordered a box for a family staycation and the disposable one worked a treat. O... See more

Rated 5 out of 5 stars

The food is great, I would argue better than any local takeaway but can get a little pricey, if adding extras/ordering individually. The box sets are great but would be amazing if you could make your... See more


Company details

  1. Food Products Supplier

Written by the company

Ding Dong Dim Sum delivers a prepared, ready to cook dim sum meal to your door, along with a biodegradable steamer, taking all the hard work out but leaving all the fun in.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

166 reviews

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Replied to 50% of negative reviews

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Rated 5 out of 5 stars

Delicious dim sum

Great website, easy to order and lots of variety. The dim sum are delicious, and cooking instructions are very clear. Have bought lots of the sharer boxes and always been tasty. Highly recommend the dumpling and noodle bags, great for a quick dinner and super flavourful. Recently had the vegan dumpling bag, great flavours and the dumplings were packed with veg.

18 July 2025
Unprompted review
Rated 5 out of 5 stars

DingDong has become a regular treat for…

DingDong has become a regular treat for us. The food is great and good fun, cooking instructions are very clear and easy and the packaging is excellent and recyclable. Have already recommended to friends and gifted to family.

18 July 2025
Unprompted review
Rated 5 out of 5 stars

Ding ding

Love this for an occasional treat/date night in especially since having our little one. Delicious and love the dip selection!

28 December 2024
Unprompted review
Rated 5 out of 5 stars

Delicious

Easy to order, this dim sum is incredible. Arrives frozen with clear cooking instructions and tastes as good as if you were having it in Hong Kong!

4 July 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Dim Sum!

We have used Ding Dim Sum about ten times and have always been delighted with the service, the food and the ease of delivery! We wouldn’t hesitate to recommend them and have already done so to numerous family and friends!

6 June 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service, delivered on time and really delicious product. Would definitely recommend. Clear easy to follow instructions and the dim sum is super tasty. Have ordered it for myself and for presents for others and it’s always been very well received!

14 February 2025
Unprompted review
Rated 5 out of 5 stars

Super tasty dim sum

Really tasty dim sum with great variety. We took one of the selection boxes and added a couple of extras, resulting in a delicious feast. Tastier and cheaper than a takeaway delivery, and with minimal fuss to prepare.

21 July 2025
Unprompted review
Rated 5 out of 5 stars

Just enjoyed the Celebration Box from D…

Just enjoyed the Celebration Box from D D Dim Sum. As always the purchasing process was simple, delivery exactly as required.
Coming with complete plain English instructions, it make for a wonderful experience. The food with was excellent and varied allowing us a good range of textures, and tastes.
Thank you D D Dim Sum
Sorry TrustPilot will not all your company name!

17 July 2025
Unprompted review
Rated 5 out of 5 stars

Delicious authentic dumplings

Delicious dumplings, just like from home. I’ve been ordering dumplings from dingdong for a number of years, mainly for the convenience. The quality is really good and the flavours are pretty authentic that even my Chinese parents who are absolute foodies have given a thumb up! My absolute favourite is the sichuan pork selection. (I’m from sichuan by the way).

Packaging and delivery are always good. Yes, it’s on the pricey side but if you weighing up 3 hours labour for DYI ( in my case anyway) to paying a little extra for a delivery, there’s no brainier.

18 July 2025
Unprompted review
Rated 5 out of 5 stars

Delicious

Restaurant quality dim sum at home! It's so conveniently packaged for storing in the freezer until you're ready, so easy to cook and so delicious!

8 July 2025
Unprompted review
Rated 5 out of 5 stars

Delicious food

This company does a great job! The dumplings and feasts are delicious, easy to prepare and great instructions. Packaging is minimal and recyclable where possible. The best dumplings outside of soho, and you get to have them at home!

18 December 2024
Unprompted review
Rated 5 out of 5 stars

Delicious, easy dim sum!

This is our 3rd time ordering Dim Sum and we love it. This time we ordered the Celebrations box with a few extras. Food arrived on time and well packaged. Instructions are very easy to understand and the food was delicious!! We'd definitely order again.

17 July 2025
Unprompted review
Rated 5 out of 5 stars

Dumplings for all occasions!

These dumplings are far higher qualiy than any you can buy in a supermarket. The flavours are balanced, well thought out and original. Delivery has been faultless. I buy the daily dumplings weeknight meals but also ordered a NYE feast, which was a huge success.

31 December 2024
Unprompted review
Rated 5 out of 5 stars

Simply brilliant Dim Sum!

Simply brilliant Dim Sum! Absolutely delicious Dim Sum that arrives frozen to pop in the freezer and so useful for those spontaneous moments when you need to feed unexpected guests. This is not to be missed and if you haven't tried them, you simply must!

9 August 2024
Unprompted review
Rated 5 out of 5 stars

The food was delicious and easy to…

The food was delicious and easy to cook. Delivery was quick and easy. Food was packaged well and had no issues with temperature even though I was out when it was delivered.
The team were super helpful when I contacted them about a bug on their website.

17 July 2025
Unprompted review

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