Absolute rip off merchants, if you get any large rewards they just don't pay them and then ignore you when you report the issue. If you persist with contacting them, they will say it's your fault an... See more
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Really horrible experience I completed the Santa claws offer completely but they didn't pay me for reaching 10000m even though I did it within the time limit. Their support just responded 2 hours lat... See more
Bunch of scammers, no support at all, 50% of the time you will loose your time and real money in other games without getting any rewards. Support team always says the issue comes from the game... See more
SCAMMERS! AVOID AVOID AVOID. Will pay out rewards for cheap tasks but as soon as you are due a substantial reward their automated systems suddenly stop working. They then blame the game companie... See more
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They never honor any reward for…
They never honor any reward for anything. They blame you. They say you cheated or used VPN or whatever else they can think of. Wish they would go out of business.
Don't get reward
Hi. I don't receive my reward within designated time after completing task. Please help me.thank you in advance. Update. This company answer me by saying their partner denied my reward due to blablabla whatever reasons. Luckily I don't use the voucher I bought so I ask for refund through Google play and got my refund immediately. So, what I can say is never do any task from this company...they won't give you your well deserve reward...
Don't Use, Use somewhere else
Worst Place to do your business and never receive any credit. Don't waste your time on this bullshit site. If you ask for the rewards, they will give you an AI response, and you will never receive anything from them.
Save yourself the hassle and avoid
Sometimes they credit you for offers you complete and the payouts can be quite good.
However, if you don't immediately get credited then you have no chance of receiving your reward. The support are absolutely useless.
The support have improved since they were previously called Fyber (all support tickets were instantly closed and not rewarded) but it's to no benefit of the user. These days they will tell you all offers have a 30 day crediting window if you contact support. All they are doing is hoping you forget about it. I'm sure after 39 days they'll find more reasons not to credit you.
Also random fun story, one support agent was very passive-aggressive with me one time - he just resent his previous email except he bolded one sentence. So I called him a see you next Tuesday and got banned for a year. But that actually benefitted me because I could no longer be scammed by them.
Did 3 offers and received nothing
Did 3 offers and Digital Turbine cannot find any of them even with proof. This happens everytime .. has anyone ever had success with them? I’m reporting them to the BBB and if you see this I ask that you do the same
Scammers
Scammers. Bought two offers and didn’t receive anything. The support team alleged that the provider couldn’t validate. Don’t participate in any offer.
Digital Turbine it's a scam and fake…
Digital Turbine it's a scam and fake platform what not pay correct to your customers..Example yesterday in 24 days from my offer in Age of Apes I have to make 5 million power for 25 days, I was ready in 24 (screenshot from time and day and reach power) But I not receive my reward. I also receive some chat from them " customer support" I can say this is a absolutely joke service,maybe they not have real person in this support only AI..... And they respond me with email to all my screenshot and questions with this i will paste original text from Digital Turbine email:
Borislav,
Thank you for contacting the DT Offer Wall Support Team.
We regret to inform you that the advertiser was not able to validate your participation in this offer.
Our partner rejected your request, and you will not be rewarded for the following reason:
Your click was not attributed to DT. You might have downloaded the app organically through PlayStore or any other Offer Wall provider
We hope you find other offers to sponsor you soon, and your understanding is much appreciated.
Regards,
Sarina Meyer
DT Offer Wall Support Team
Please share this information to more customers because lets save people from this "Uncorrected companies"
Scam with useless customer service. Stay away.
Completed an in-game offer by downloading and opening a new app, exactly as instructed. After not receiving the reward, I followed up with screenshots and a detailed description, and just got a generic response a few days later saying it wasn't attributed to Digital Turbine. I politely replied to that, showing proof and explaining I've done everything asked. Then silence- no further response until I followed up again 1 week later. I finally got another generic response saying the same BS as last time. I've since send several more emails to 'Vince' there without any further response. Very unprofessional- frustrating for users, and just a bad look for any advertisers or game partners wanting to work with them, as you can see here and elsewhere with their many terrible reviews.
I completed 100 lvl in juice pop game…
I completed 100 lvl in juice pop game and I don't get my reward I spend 2 hours to complete the task
Not helping customer service, not paying rewards even if you have prove you completed the task
I started this in-game offer for rewards. First 6 tasks I made were immediately rewarded. Next task, obviously starting to be bigger reward, I didnt get anything. I waited a day. I wrote to customer service with even proving I made that task and that I was eligible to obtain previous ones. All i get was automatic answer: "If you haven't received your credits, it means that our partner has not yet validated your participation". Excuse me? Like what are you playing on me sirs?! Validate them on your own and due to my prove! This is shocking and tbh its first time i had to spoke a never had a problem with getting my rewards, why now?!
Scammers
Scammers. They won't acknowledge any rewards that were completed. They won't even give a real excuse just the vendor did not accept your claim even though I clearly accomplished the goal. After many tries with different games they never fulfilled any claims. Just a scam don't waste your time
Do not use this site even if you are in…
Do not use this site even if you are in a difficult situation.
Not worth the money or time to finish an offer, it won't be granted
I did an offer about subscribing to a service and they stated that it wasn't from their links. Fyber/DT was good 5+ years ago. Nowadays it's a total garbage, hard to reward. It's a bad company and their 1 star rate shows their awful reputation. Pick Tapjoy or any other provider if possible.
Non existent customer service
I started one of their offers within a game. As I completed the smaller tasks I was payed out my reward immediately. As the rewards value grew and required purchases to complete they stopped paying out my rewards. I've made multiple attempts to reach out to customer support and I keep getting the same generic automated email response but no one actually contacts you. I spoke to the advertisers customer support to confirm I met the criteria to be payed out and still nothing from digital turbine. I feel scammed and you should avoid dealing with this company.
Faulty Advertising!
Signed up with their advertising service to try a new game in order to win awards in another game I play regularly. Was not awarded all the rewards I was entitled to even though I completed all the requirements fairly and honestly.
Contacted Digital Turbine to allow them to correct the issue, but they refused and cited their advertiser as having denied my claim. When I tried to contact Digital Turbine to reason with them further on multiple occasions and to ask to speak with the advertiser directly, I was outright ignored after receiving an automated message that they had received my inquiry.
Will not deal with this company again unless they make good on the promised rewards. Do not trust!
Complete scam
Complete scam. They do not pay for offers even when given adequate evidence to prove you have completed offers. Do not waste your time or money.
Case number 4723995 .
Case number 4723995 .
Keep getting autoresponses for months after getting scammed on offers when paying money, that it will be "credited within a few days" do not go anywhere near their games/services, unless I get healthy compensated for this, you're in for a treat..
FRAUD SCAMMERS!
I completed a UNO game task of completing Level 20 and i should get emeralds reward thru Hero Wars Mobile game, but ive been sending report thru email multiple times and they still havent sent me my rewards. SCAMMERS!!!
I decided to give DT one more chance…
I decided to give DT one more chance with a "jackpota 150,700" hero wars reward and have been met with the same issue where DT will not honor its commitments.
On 11/9 I clicked the DT link and created an account with jackpota, made a purchase, and verified my account. As of 11/18 I submitted help request 4746595 to resolve this issue providing evidence of the entire transaction history, and was rejected. Jackpota customer service has independently verified that I made a purchase with them, and said that the receipt and transaction ID that they gave me was sufficient evidence.
DT is refusing to pay out. This is the second time I have been burned by this company, from now on I will only use TapJoy.
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