Gamezone Store Reviews 379

TrustScore 4 out of 5

3.9

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Review summary

Based on reviews, created with AI

Reviewers are really happy with this company. Many customers praise the affordable prices for a wide selection of games, often highlighting the ability to purchase popular titles at a fraction of their original cost. People appreciate the ease of the purchasing process and the quick service for receiving game access. However, some customers also noted significant issues with customer service and product longevity. A number of people reported experiencing a lack of response from the support team, particularly when games stopped working or access was revoked after a few months. There were also concerns about product information clarity, with some customers expressing confusion regarding the nature of product access (temporary versus permanent) and suggesting that the website could be clearer about product limitations.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. While some reviewers praise the large library... See more

Service

Consumers find service to be ambiguous, with some reporting frustrating and disappointing experiences,... See more

Website

Reviewers highlight ambiguous aspects of the website. Some customers praise the ease of purchasing games and... See more

Response time

Customers consistently express frustration with response times. Many report that messages and calls are... See more

Price

People report positive experiences with price, often finding games at very affordable rates, with some saving... See more

Based on these reviews

Rated 4 out of 5 stars

Fc25 for a really affordable price I was very happy with it when i got to know I can play it via gamezone. Thanks to them I got to play fc25 at a very affordable price. They have a large library of ga... See more

Rated 4 out of 5 stars

I love the deal we get in this site. The whatsapp helpline is also great. Been using this site for some time now and loving it

Rated 5 out of 5 stars

Literally the best website for all game lovers of every era.....it gives a feel as if we are lost brothers but love between us let us met after many years......I sincerely appreciate and thanks from t... See more


Company details

  1. Video Game Store
  2. Game Store

Written by the company

Discover a world of authentic gaming experiences at our online store. We offer original PC and Xbox games, game subscriptions, genuine Windows keys, and secure VPN services. Explore a wide range of titles, enjoy a vast game library with subscriptions, activate your operating system legally, and ensure online privacy with our VPN. Experience excellent customer service and embark on an exciting gaming journey with us today!


Contact info

3.9

Great

TrustScore 4 out of 5

379 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 88% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best in class compare to other website…

Best in class compare to other website bought 3 games so far completed without any problem,after ordering u need to wait for some hours,after available then only paying option will come within 10 min game will be delivered via WhatsApp (account details),steam and includes ubisoft games. Any doubt regarding paying whatapp is available for queries reply will be delay patient is required...

27 May 2025
Unprompted review
Rated 1 out of 5 stars

Unable to login to game as the game account does not exist now(Order 10400078)

I buyed WWE 2k22 nWO edition, Order ID: 10400078. I played it for few months and then again i tried to login into the account but it said check your account and password . I raised the isssue in whatsapp support but they said that warranty over, order again to get support. So do people have to buy same game again in few months. Moreover it was never told that the particular game will work for few months only and now that game does not even exist in their home page. Each game in their website is written as lifetime warranty and it was the same for WWE2K22 nWo edition. But now they dont have that particular game. I have said them to restore the game or provide alternative title or refund the amount but their unprofessional and lazy support team which never responds. I buyed the game and now i cannot play it so I Digitalgamezone team refund the amount. Don't reply with contact your support team. I have already mailed and whatsapp them several times, but you guys are very unprofessional, lazy to reply. Look into the matter. I buy these games because they are delisted from steam and i don't want crack copy, but your terrible service is not worth it. Restore the game or provide alternative title or Refund. You cannot just sell the digital copy of the game and take no responsibility for it, if it stops working. Look into the matter. Reply - I have shared the attachment in you mail already the order id is Your Order ID: 10400078
Placed on 2025-04-30 at 8:30 pm
WWE 2K22 nWo Edition X 1
₹ 299
₹ 3000.00 Saved
Item Total
₹ 299.00
Promo Discount
- ₹ 14.95
Grand Total
₹ 284.05 I cannot share scrennshot here else i would have shared it here and you guys are terrible liars. I am mailing you and whatsapp you with same order Id and you are not replying to it and how dare you say that i have done fake review. You are a fake company. I have mailed you again and whatspp you again. Now again you said warranty over order again. Terrible service, fake company.

17 March 2026
Unprompted review
Gamezone Store logo

Reply from Gamezone Store

Please contact us to resolve this issue or provide your correct Order ID here.
We are ready to help you

Order id provided here(10400078) doesn't match to our records, we will consider this a fake review since we cannot find any record related to your claim.for more information please reach to our support mail support@digitalgamezone.co.in

Rated 1 out of 5 stars

Extremely Disappointing Experience Zero Customer Support

I purchased Red Dead Redemption 2 from digitalgamezone.co.in back in 2024. At the time of purchase, they only provided the account ID, and there was no clear information on their website stating that I would not receive full access to the account.
It is now 2026, and the service has been consistently poor. Their customer support team provides zero assistance. I have been trying to resolve this for a long time, and at the very least, I deserve to have the account password so I can actually access what I paid for, but they refuse to provide even that.
The lack of transparency and the complete absence of customer support make this site highly unreliable. I would strongly advise others to avoid purchasing from here, as you are likely to be left with an inaccessible product and no help from their side.

25 March 2026
Unprompted review
Gamezone Store logo

Reply from Gamezone Store

We apologise for the event, Product warranty for RDR 2 was 1 year (mentioned description) and the product itself discontinued since 2024 mid year.For any further assistance kindly mail us
support@digitalgamezone.co.in
Thank you, Gamezone

Rated 1 out of 5 stars

Mene gta 5 mangaya tha for xbox360 abhi…

Mene gta 5 mangaya tha for xbox360 abhi tak wo nahi aya aur bas WhatsApp per uska email aur password share kar diya bas par address bhi manga gya tha lekin abhi tak nahi aya

24 March 2026
Unprompted review
Gamezone Store logo

Reply from Gamezone Store

Kindly note as per product description, product is only digital not CD/DVD as all of our products are only digital format and provided only over whatsapp/mail

For any other assistance kindly reply
At support@digitalgamezone.co.in

Rated 5 out of 5 stars

Just only one word WOW

Just only one word WOW. I purchased Assassin's Creed Shadows from them, just for 499.00. Very cheap compare to steam but the service they provide was beyond over steam community. Guys these people guide me from A-Z to installation. Don't afraid to trust these guys. They are real and true legends. Hope to buy more games.

9 March 2026
Unprompted review
Rated 3 out of 5 stars

I purchased Ghost of Tsushima from them…

I purchased Ghost of Tsushima from them on 28/2/26 and I was facing issues in downloading the game. I tried to connect with them multiple times through all the possible channels - call, email, chat on website but no response from their side.

On 3/3/26 they reached out to me on Whatsapp and the issue resolved finally.

28 February 2026
Unprompted review
Rated 1 out of 5 stars

Do not use

Do not use, firstly the people who operate this illegal site have too much attitude for running a illegal shared steamnetwork calling it a gaming platform/seller secondly they dont even bother to reply to messages and have no decency to give an update of the order till you call a zillion times. absolute morons run by some scammy idiots.
At 12AM on my whatsapp personal number "I received threats to delete the review and if I dont I would not get the game I purchased" After laughing these idiots off I informed I will be taking legal action as they were committing fraud and 10 minutes later they refunded my money. This review is for anyone who even thinks of using this platform you are dealing with cheap scammers. I have all the screenshotted proof of the entire conversation. Be safe

27 February 2026
Unprompted review
Gamezone Store logo

Reply from Gamezone Store

Please contact us to resolve this issue or provide your Order ID here.
We are ready to help you
If no order details are provided, we will consider this a fake review since we cannot find any record related to your claim.

Rated 1 out of 5 stars

Don't buy anything from them every…

Don't buy anything from them every thing is scam, and all reviews are paid

12 February 2026
Unprompted review
Gamezone Store logo

Reply from Gamezone Store

Please contact us to resolve this issue or provide your Order ID here.
We are ready to help you
If no order details are provided, we will consider this a fake review since we cannot find any record related to your claim.

Rated 4 out of 5 stars

Fc25 for a really affordable price I…

Fc25 for a really affordable price I was very happy with it when i got to know I can play it via gamezone. Thanks to them I got to play fc25 at a very affordable price. They have a large library of games so that's really really good. Thanks once again and keep it up guys!!

5 February 2025
Unprompted review
Rated 1 out of 5 stars

FRAUD SELLER

FRAUD SELLER. MISLEADING PRODUCT SELLER

20 December 2025
Unprompted review
Gamezone Store logo

Reply from Gamezone Store

Please contact us to resolve this issue or provide your Order ID here.
We are ready to help you
If no order details are provided, we will consider this a fake review since we cannot find any record related to your claim.

Rated 2 out of 5 stars

I bought a god of Ragnarok at 5pm

I bought a god of Ragnarok at 5pm, they delivered at late night. And applied for refund through there support mail but not replied yet, called several times over phone but didn't respond. This is the after service of product.

7 November 2025
Unprompted review
Rated 5 out of 5 stars

You can blindly buy games from them.

Yes bro. Yes. I was also afraid of buying games from a third party website. Thinking how is it gonna work.
After my first purchase, I was shocked. They just provided me a original steam account password on WhatsApp, by which I simply logged in to the account that holds the game I bought. They immediately deliver the password through WhatsApp. And you'll never be signed out from it. You can enjoy them forever. I purchased - TLOU1, TLOU2, GOD OF WAR RAGNAROK AND BLACKMYTH WUKONG. Every went smooth and we'll.

5 November 2025
Unprompted review

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