Fantastic day family day out. Loved all the digger experiences and the Police car . Once concern regarding the diggers that scooped up the dirt , it was very windy and the dirt created a very dusty a... See more
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Review summary
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We went with two of our grandchildren and parents as a birthday treat for one of the kids . I was pleasantly surprised by the amount of machines were available to use. Everything was very well organ... See more
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Transaction went smoothly, goods arrived safely. They haven't been given as presents yet so unable to comment on size etc
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Rides were great. Staff were mostly positive and engaged. The ride times can be a bit short, so if you’re there on a busy day you’ll spend a lot more time queuing than riding, however we got there... See more
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Company details
Written by the company
Diggerland is the ultimate experience where children and adults alike can ride, drive and operate REAL diggers, dumpers and other full- size construction machinery. Fun for all ages from 4 (subject to height restrictions) to 40-plus, Diggerland with its 20 different rides and drives and an array of additional activities is the ideal theme park for small to large groups looking for something exciting and truly unique. Get to grips with real JCBs, take a turn on the Spindizzy, rise to lofty heights and enjoy the views on the Skyshuttle, enjoy an off-road ride on the Groundshuttle, or have a go on the Go-Karts!
Contact info
United Kingdom
- 01634 711711
- marketing@diggerland.com
- diggerland.com
4.2
Great
680 reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Absolutely brilliant day out
Absolutely brilliant day out. The whole family thought it was amazing.
6 August 2024
Unprompted review
Reply from Diggerland
Hi there,
Thank you for your fantastic review! We're thrilled to hear that you and the whole family had an amazing day out at Diggerland. It’s always wonderful to know that our visitors had a brilliant time, and we hope to welcome you back again soon for more fun!
Best wishes,
Diggerland
80th birthday surprise
Fantastically successful surprise for my partner's 80th birthday. She hasn't stopped talking about it since! Thanks to Brad and Zach.
6 July 2024
Unprompted review
Reply from Diggerland
Hi there,
Thank you so much for your wonderful review! We’re thrilled to hear that your partner had a fantastic 80th birthday celebration with us, and that it’s left such a lasting impression. We’ll be sure to pass your kind words on to Brad and Zach – they’ll be delighted to know they helped make the day so special.
We look forward to welcoming you both back for more memorable experiences in the future!
Best wishes,
Diggerland
The whole family loved Diggerland
The whole family loved Diggerland. The activities were age appropriate and encouraged adults to interact with young children on the rides. The food in the food hall was nice and reasonable. The only disappointment was that the ice cream van was closed. The family are talking about getting season tickets. Good fun for everyone.
6 June 2024
Unprompted review
Reply from Diggerland
Hi Sam,
Thank you so much for your lovely review! We're delighted to hear that the whole family enjoyed their day at Diggerland, and it’s great to know that the activities allowed adults and children to have fun together on the rides. We’re also pleased to hear that you found the food in the Dig Inn café both tasty and reasonably priced.
We are sorry that the ice cream van was closed on the day of your visit. Although the catering establishment is franchised and not directly related to Diggerland, we fully understand and appreciate that this impacts the overall experience, and we’ll ensure your feedback is passed along.
We look forward to welcoming you all back in the future.
Best wishes,
Diggerland
What an amazing day we had
What an amazing day we had. Our 14 year old son has now verbal autism and he had the best time . All the staff were super friendly to us all . The rides were far better than we had expected. Such a lovely atmosphere here.
19 August 2024
Unprompted review
Reply from Diggerland
Hi Lynn,
Thank you so much for your heartwarming review! We're absolutely delighted to hear that your family, especially your son, had such an amazing day with us. It’s wonderful to know that our staff made you feel welcome and that the rides exceeded your expectations. We take great pride in creating a positive, inclusive atmosphere, so your kind words mean a lot to us.
We hope to welcome you back for another fantastic day out in the future!
Best wishes,
Diggerland
Corporate Fun Day
Booked for a corporate family fun day and our team had a fab time. The booking staff as well as the staff on site were all great to work with. Thank you so much for arranging a fun day out for our team!
3 August 2024
Unprompted review
Reply from Diggerland
Hi there,
Thank you for your lovely review! We're thrilled to hear that your corporate family fun day was such a success and that your team had a fantastic time. It's great to know that both our booking team and on-site staff were able to make the experience enjoyable for everyone.
We truly appreciate you choosing Diggerland for your event and look forward to welcoming you back in the future!
Best wishes,
Diggerland
An amazing experience for anyone who is…
An amazing experience for anyone who is middle-aged and has missed out on driving a JCB!
28 July 2024
Unprompted review
Reply from Diggerland
Hi there,
Thank you for your fantastic review! We’re so glad to hear that you had such an amazing experience. It’s never too late to enjoy driving a JCB, and we’re thrilled we could make that happen for you!
We hope to welcome you back for more fun and memorable experiences in the future.
Best wishes,
Diggerland
My son’s favourite place
My son’s favourite place! We have been to Diggerland twice now and will definitely be back. Everything you could wish for if you love diggers and a great soft play and play space for other children.
Staff are lovely, venue accessible for an autistic child. Food choices to suit most.
Love the shop too!
4 July 2024
Unprompted review
Reply from Diggerland
Hi Kayleigh,
Thank you so much for your wonderful review! We’re delighted to hear that Diggerland is your son’s favourite place, and that you’ve had such positive experiences with us. It’s fantastic to know that our range of digger-themed activities and play spaces have been a hit, and that our venue is accessible and welcoming for all children, including those with autism.
We’re also glad you enjoyed the food options and the shop. Your kind words about our staff mean a lot to us, and we look forward to welcoming you back for another visit soon.
Best wishes,
Diggerland
Excellent fun for the kids
Excellent fun for the kids. Unique experience. Well organized.
29 July 2024
Unprompted review
Reply from Diggerland
Hi Jose,
Thank you for your lovely review! We’re thrilled to hear that the kids had an excellent time and enjoyed the unique experience we offer. It's great to know that you found everything well organised, as we always strive to create a seamless and enjoyable visit for all our visitors.
We hope to welcome you back for more fun soon!
Best wishes,
Diggerland
An amazing day out for the whole family
We brought out 2 year old boy to Diggerland Durham at the beginning of the month and we all had a fantastic day out. It was not overcrowded, we didn't have to queue for long and although our son was just over 90cm there were only a couple of rides he wasn't able to do. His favourites were the Giant Diggers, SkyShuttle and the Safari (the driver of the Safari was absolutely hilarious).
A great family day out!
8 August 2024
Unprompted review
Reply from Diggerland
Thank you so much for sharing your experience! We're thrilled to hear that you and your family had a fantastic day out at Diggerland Durham. It's wonderful to know that your son enjoyed so many of the attractions, especially the Giant Diggers, SkyShuttle, and the Safari. We'll be sure to pass on your kind words to our Safari driver—he’ll be delighted to hear he made your day even more memorable. We hope to welcome you all back for another fun-filled day soon!
All the best,
Diggerland! :)
We went to Diggerland Cullompton
We went to Diggerland Cullompton, and it was a fab day. My 4 year old grandson absolutely loved every moment, and I too enjoyed joining in. Angie (the Angel) was by far the best employee, and went above and beyond to help us. Thank you my love you are a star ⭐️ xxx
19 July 2024
Unprompted review
Reply from Diggerland
Hi there,
Many thanks for leaving us a fantastic 5* review for our Devon park.
We are incredibly pleased to hear that you enjoyed your recent day out with us, and our staff went above and beyond. We will be sure to pass on your positive comments to the team!
We hope you choose to visit us again in the future.
Best wishes,
Avoid if your child is under a metre…
Avoid if your child is under a metre don't be sucked in by them going in for free. Unless there is an older taller sibling and both parents are attending it's not worth it. Most rides are for over a metre, it falsely advertises kids over 80cm have 8 options. We counted 6, one of which was closed the other needed someone to ride with them but couldn't be an adult as they are too old.
We basically paid £30 each for our kids to play with little tykes houses and in soft play. I'm sure it's great for older kids but worth waiting until they're over a metre and just sucking up paying full price for your kid so they actually get to go on some rides. Huge shame
12 July 2024
Unprompted review
Reply from Diggerland
Hi there,
Thank you for taking the time to leave us a review and share your feedback. We are sorry to hear that you were disappointed in your visit to Diggerland on this occasion.
In regards to your comments on our pricing structure, we charge a full admission fee for a child who measures over 100cm in height, as they are able to enjoy 18 of the 20 rides & drives available. Anyone over 90cm, will still be able to enjoy 15 of these rides, whether they are accompanied by an adult or by themselves. Children over 80cm can also enjoy 9 of these rides. All of our ride height information is clearly stated on our website, for guests to view and plan their day ahead of their visit: https://www.diggerland.com/ride-height-chart/
We apologise once again that your visit did not live up to the expectations. All of your feedback will be passed onto the relevant managers for their consideration and review.
Best wishes,
Diggerland
Very Good family day out and we all…
Very Good family day out and we all enjoyed the fun,
plenty to do and had a good lunch as well
22 June 2024
Unprompted review
Reply from Diggerland
Hi Lesley,
Thank you for your brilliant 5 star review! We are pleased to hear that your family had fun visiting us and that you all had fun!
We hope to see you back again soon.
Best wishes, Diggerland
Great experience
Great experience last year. Going back again next month!
2 September 2023
Unprompted review
Reply from Diggerland
Hi Mo,
Thank you for your brilliant 5 star review! We are so pleased to hear that you had a great time when you last visited.
We are excited to welcome you back again next month!
Best wishes, Diggerland
We took our 3 year old son for his…
We took our 3 year old son for his birthday and were pleasantly surprised to find he could go on almost all of the attractions with some help from one of us and that you could actually drive the diggers yourself.His favourite was the ball pit digger in the soft play area. The staff were friendly and there was little queuing to access the diggers. Our son enjoyed himself and we will definitely bring him back when he is a bit older.
8 June 2024
Unprompted review
Reply from Diggerland
Hi Sarah,
Thank you for your brilliant 5 star review! We are so pleased to hear that you chose to spend your son's 5th birthday with us and that he enjoyed himself on all of our rides and drives, especially having fun in our ball pit area.
We are happy to hear that you had a great experience with our staff. They really are the best.
We look forward to seeing you again in the future.
Best wishes, Diggerland
Fantastic day out
Fantastic day out ! We got told about this place by a friend, and drove 2 hours to visit and wow it really didn’t disappoint. A great day out for a family! For all ages ! We took my youngest age 2 and oldest age 8, they had so much fun ! Even us parents did! From the diggers to the slides and ball pit! Highly recommend this place.
8 June 2024
Unprompted review
Reply from Diggerland
Hi Claire,
Thank you for your glowing 5 star review! We are pleased to hear that you had a fantastic day with us at Diggerland. It is great to know that your children enjoyed all of our rides and drives as well as our indoor soft play.
We hope to see you again soon.
Best wishes, Diggerland
Took my 6 year old Grandson to Durham…
Took my 6 year old Grandson to Durham Diggerland, he never stopped smiling all day long ,had the best day ever ,went on most rides at least twice . All staff were very friendly and enthusiastic and helpful. Great value for money no long waiting times on any rides ,was great to see him so happy and really enjoying himself ,would definitely recommend and certainly return .
8 June 2024
Unprompted review
Reply from Diggerland
Hi John,
Thank you for your brilliant 5 star review! We are so pleased to hear that your grandson had fun at our Durham park and that he enjoyed all of our rides and drives at least twice.
We are happy to hear that you had great experiences with our staff. They really are our best asset.
We look forward to welcoming you back again soon.
Best wishes, Diggerland
Brilliant experience
Brilliant experience. Staff are so helpful and friendly. Enjoyable for adults and children alike. Working the diggers is super addictive.
8 June 2024
Unprompted review
Reply from Diggerland
Hi Aileen,
Thank you for your glowing 5 star review! We are so pleased to hear that you both the children and adults had fun on our rides and drives.
We hope to welcome you back again soon.
Best wishes, Diggerland
Great experience
There is so much to see and do at diggerland, and all for a reasonable price. Which is hard to find these days. Food was reasonably priced and tasty. We came for my son's birthday and he had a great time. Have recommended to freinds and family. Will be back soon.
8 June 2024
Unprompted review
Reply from Diggerland
Hi Shane,
Thank you for your amazing 5 star review! We are so pleased to hear that you had a brilliant day whilst celebrating your son's birthday with us.
We look forward to welcoming you back!
Best wishes, Diggerland
Reply from Diggerland
Hi Charles,
Thank you for your 5 star review! We are so pleased to hear that you had fun at our park and that your children enjoyed themselves.
We hope to welcome you back again soon.
Best wishes, Diggerland
When we visited we had a couple of…
When we visited we had a couple of issues, the jcb driving I wasn't allowed to drive had the staff driving you round, the sky lift only went up about 10ft not to the 50ft . Battery powered car ran out half way round and the 2 tyre stacking tractor only one working so couldn't race .
I did ask the questions at the time and was told the the sky lift needed realigning and the lady driving the jcb couldn't understand why we couldn't drive the jcb . The battery powered cars there were 3 others sat doing nothing and only one person supervising the stack tractor so couldn't watch both at the same time .
I have emailed Diggerland, to be told it was down to the weather, and the issue for rides not working to their full potential is in the disclaimer. So covers them for anything really as it an outdoor activity
As I've said, staff on the day didn't put the issue with the skylift down to the weather, just that they didn't want to realign it.
29 May 2024
Unprompted review
Reply from Diggerland
Hi Dave,
Many thanks for taking the time to leave us feedback regarding your recent visit to Diggerland Yorkshire.
Firstly, we are sorry to hear that your recent visit did not quite live up to expectations.
As stated by our Customer Service team we did have a couple of ride restrictions on the day of your visit due to the weather. After completing daily checks of all of our rides and drives in the morning, the Management team did implement these restrictions for safety reasons. The health and safety of our visitors is of utmost importance to us. We are sorry for any inconvenience caused during your visit.
Please be assured that your feedback has been fully taken on board. We are always looking for ways to improve our service and ensure our guests are happy when visiting us.
Very best wishes, Diggerland
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