Different Dog Reviews 2,521

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 546 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, noting that their dogs eagerly consume the food and experience improved health, digestion, and coat condition. Many appreciate the variety of recipes and the visible, high-quality ingredients, often comparing it to human-grade food. The customer service is frequently highlighted as amazing, helpful, and attentive, with efficient and on-schedule delivery services. However, some people were dissatisfied with the amount of starchy vegetables in the recipes, feeling there were too many and that they could cause health issues for dogs. A few other people also felt that deliveries were occasionally late, leading to their dogs running out of food. There were also isolated reports of unexpected items found in the food, and some customers experienced issues with food spoilage during transit, leading to concerns about pet health.

What people talk about most

Product

Consumers find the product to be highly positive, with many reporting that their dogs, even fussy eaters,... See more

Quality

People report positive experiences with quality. Customers consistently praise the high quality of the food,... See more

Customer service

Users describe positive interactions with customer service. Many customers highlight the excellent and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising its reliability, punctuality,... See more

Service

Clients share positive opinions on service, frequently highlighting the team's helpfulness and efficiency in... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After extensive research—and after reading through the menu and the company story, which I absolutely love—we choose Different Dog. This decision has completely changed our lives. Two of our thre... See more

Company replied

Rated 5 out of 5 stars

Our dog was a bit fussy with his food until we found different dog. He absolutely loves his meals now, warmed a little he woofs them down. Different dog are lovely to buy from, regular updates with wh... See more

Company replied

Rated 5 out of 5 stars

As we know french bulldogs are prone to upset / sensitive tummy's, I had made the mistake of feeding my dog what I thought were premium supermarket food. No mass produced supermarket dog food is premi... See more

Company replied

Rated 5 out of 5 stars

After years of struggle with rehome dog hardly eating , found Different dog food in local vodabone wish it stocked more flavours, now easy to order online with a 1 hour time slot . Our Yorkie leaves p... See more

Company replied


Company details

  1. Pet Store
  2. Animal Feed Store
  3. Food Manufacturer
  4. Food Producer
  5. Meal Delivery

About Different Dog

Written by the company

We make real food for dogs who deserve better than a bag of beige. Freshly cooked from whole ingredients, every recipe is designed by our in-house nutritionist with no grains, no legumes and no fillers. Nothing you can't pronounce.

Even the fussiest dogs haven't left a scrap. Empty bowl or your money back.

Try our recipes with 30% off

Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Bailey suffered from stomach ulcers…

Bailey (Red Fox Lab) suffered from stomach ulcers with underlying chronic gastrointestinal disease and we had to find a single protein source that Bailey could eat. After trying vetinery recommended foods that Bailey hated and started to refuse, we couldn't keep the sickness and diarrhea under control. we searched and searched the internet to find a suitable food and came accross Different Dog. After speaking to Alison the Vet there, who was absolutely amazing and even explained things to me that my own vet hadn't, we decided to give it a go. Bailey is now a different dog. Within days we could start to see the recovery. Yes, we have the odd blip but 99% of the time Bailey is back to normal. Bailey is currently on the White Fish recipe and he loves it. Always eats every last bit and is fed 3 times a day so his stomach isn't overloaded. Outstanding company, outstanding customer service and outstanding food. I honestly couldn't be happier starting this food after previously watching Bailey get worse. He has now been on this food 3 months and the change is incredible. Definitely recommend .... it's been life changing for myself and Bailey. Thank you.

10 March 2026
Unprompted review
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Reply from Different Dog

Thank you so much for sharing Bailey’s story with us, it really means a lot. We’re so sorry to hear about everything he’s been through, but it’s wonderful to hear that he’s doing so much better now.

We’re absolutely delighted that the white fish recipe has been working well for him and that he’s enjoying every last bit of his meals. Hearing that you started to see improvements so quickly and that he’s been doing well over the past few months is just fantastic.

I’ll also be sure to pass your lovely words on to Alison, she’ll be so pleased to hear how much she was able to help. Supporting both dogs and their humans through tricky health journeys is exactly why we do what we do.

Thank you again for trusting us with Bailey’s meals, and please give that handsome boy a big fuss from us!

The Different Dog Team! 🐾

Rated 5 out of 5 stars

Our Cocker Bassett puppy Bonnie 🐶 loves…

Our Cocker Bassett puppy Bonnie 🐶 loves her Different dog meals. She’s not exactly a fussy eater , so it isn’t too surprising , but being a puppy she does have a delicate tummy and can be easily upset when she tries different things. None of the recipes have had a detrimental effect on her and she loves them all equally it seems. Also it makes us happy to know that she is getting all of the vitamins and nutrients she needs to grow into a healthy adult from these meals every day. 😊

9 March 2026
Unprompted review
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Reply from Different Dog

Thank you so much for sharing this!

We’re so pleased to hear she’s loving her Different Dog meals and that they’re suiting her delicate tummy. Because our recipes are gently cooked using natural ingredients, they’re designed to support gut health while providing complete, whole food nutrition for growing pups.

It’s lovely to know Bonnie is enjoying all the recipes and getting everything she needs to grow into a happy, healthy adult.

The Different Dog Team!🐾

Rated 5 out of 5 stars

Teddy loves his Different Dog meals so…

Teddy loves his Different Dog meals so much! We have noticed a marked improvement to his gut health and the mealboxes are so practical. He's a very happy customer!1

9 March 2026
Unprompted review
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Reply from Different Dog

Thank you for your lovely review!

We’re thrilled to hear that Teddy is enjoying his meals and that you’ve noticed an improvement in his gut health. It’s great to know the pots are practical too, happy, healthy pups make us so happy too.

The Different Dog Team! 🐾

Rated 5 out of 5 stars

Excellent customer service.

Excellent customer service.
High quality dog food that looks and smells great.
I have a VERY fussy bischon frise, who only likes human food. I mix different dog with some human, dog friendly food and he loves it. I am now finding that 3/4 of his food bowl is now different dog. Some people may argue that it is more expensive than other dog food, yes it is, however, you cannot argue with the quality. Our dogs are around for such a short time, I would want to optimize their health and well-being by giving them the best possible nutrition. Don’t forget, you can mix it. I am delighted that I have finally found something that my dog really loves!

8 March 2026
Unprompted review
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Reply from Different Dog

Thank you for your lovely review!

We’re so happy to hear that your Bichon Frise is enjoying Different Dog and that mealtimes are becoming easier and more enjoyable. It’s great that mixing our meals with some human-friendly additions is working so well, and we completely agree, giving our dogs the best possible nutrition makes every moment together count. Your kind words about the quality and service mean so much to us, and we’re delighted you’ve found a food that your dog truly loves!

The Different Dog Team! 🐾

Rated 5 out of 5 stars

Nutrition That Makes a Real Difference for Dogs with Cancer

When we received the devastating news that our beautiful boy Ludo, who is only 7, had terminal anal sac cancer, our world turned upside down. Alongside chemotherapy and radiotherapy, we wanted to do everything possible to support him, including finding the right food.

After his radiotherapy, he struggled with digestive issues, so finding food that could support him became a must. One of the hardest things we discovered was how little guidance there is for owners whose dogs are diagnosed with cancer. Dogs with specific needs in various cancers just aren’t talked about enough i the pet food industry, and there aren’t enough foods that clearly highlight the benefits of certain ingredients for those undergoing chemotherapy or similar treatments.

After days of researching ingredients and different options, Different Dog really stood out, the nutrition clearly supported Ludo’s needs better than anything else we could find. There are a few additional ingredients I wished it included, but we’ve been able to add those little extras to his meals, and it has made a real difference. I only wish there were more options like this, as otherwise owners are left trying to make specialised food from scratch during an already overwhelming time.

The customer service has been amazing, and the website is very user-friendly, making it easy to adapt meals each week. The reminders about payments and amendment cut-offs are also really helpful, which takes a lot of stress out of the process during an already difficult time.

Most importantly, Ludo absolutely loves the food. His digestion has improved significantly, and even his oncologist commented that it was a good choice to support him during treatment.

Yes, it is more expensive than many options, but the quality really shows — you truly get what you pay for. The environmentally friendly trays also show that this is a company that genuinely cares about what they do.

Right now, every moment with Ludo means everything to us. Knowing we’re giving him food that supports him through such a difficult time brings real comfort.

A genuine thank you to the team at Different Dog for creating nutritional food and caring so much about dogs’ health. We wanted to share our experience in the hope it helps other owners navigating a similar situation to chose a food that supports them xx

8 March 2026
Unprompted review
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Reply from Different Dog

Thank you so much for sharing your experience and for your incredibly thoughtful review.

We are deeply touched by your story about Ludo. It means a lot to hear that our meals have been able to support him during such a difficult time and that they’ve made a real difference to his digestion and enjoyment of food. We completely understand how overwhelming it can be to find suitable nutrition for dogs undergoing cancer treatment, and we’re so glad that our approach helped take a little of that stress away.

Your kind words about our team and the service mean the world, we truly care about supporting every dog and owner as best we can. Thank you for trusting us with Ludo’s nutrition and for sharing your experience to help others navigating similar challenges. Sending lots of love to you and Ludo.

The Different Dog Team! 🐾

Rated 5 out of 5 stars

Doodles love Different Dog

My 2 Australian labradoodles love DD meals and I have definitely noticed an improvement in their energy levels. Although they were previously a bit picky and could 'take it or leave it' with their food, since being on DD, they both are eager to get to their bowls and every tiny bit is gone! There's a good variety of proteins and the veg is visible. Easy to store in the freezer. Glad we made the change!

7 March 2026
Unprompted review
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Reply from Different Dog

Thank you for your lovely review! We’re so thrilled to hear your labradoodles are loving their meals and that you’ve noticed a boost in their energy.

It’s wonderful that mealtimes have gone from “take it or leave it” to excitement over every bite! We’re glad the variety of proteins and visible veg is hitting the mark and that our meals are easy to store too. We’re so happy you made the switch to Different Dog!

The Different Dog Team! 🐾

Rated 1 out of 5 stars

Rubbery object in food, dog could of choked and they didn’t care

Within my second order of different dog, I received an order with a large chunk of what seemed to be plastic. The company responded stating its beef tendon which is a relief it wasn’t plastic. But given it was large enough and rubbery enough where my dog could have choked, the care I received from the company was highly disappointing. They couldn’t take full accountability and kept belittling and dismissing the issue, showed just how little they care for my dogs wellbeing. I cancelled my account and won’t be buying from them again. My dog hasn’t eaten for 24 hours since which is unlike her. If they had taken real accountability and care I would have possibly given them another chance, but it’s clear in their responses to me that they do not care about what’s happened and just want to dismiss it to avoid admitting the scale of the issue. Be very careful buying from them, as they won’t look after your dog even if their mistakes could have harmed them.

5 March 2026
Unprompted review
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Reply from Different Dog

Hi Alice.

It's Charlie here, one of the founders of Different Dog.

Thank you for your feedback and sincere apologies you've had such a bad experience here.

I'm really sad to hear that the team didn't handle your call well, and that your dog's wellbeing didn't seem to be their number one priority. We will listen back to the recordings of the calls and follow up with the team as appropriate. Usually they are brilliant in this respect, but clearly on this occasion we have let ourselves down and we must learn from that.

I'll need to look into the detail of this, but almost certainly the item in question is a piece of heart, an ingredient we use in a number of our recipes. I agree that heart is slightly rubbery in both texture and appearance. All our protein does pass through an 8mm mincer plate, with the goal of ensuring that no large chunks end up in your dog's bowl. I will look into the specifics here and we will get to the bottom of this. The quality and safety of our food is, of course, a highest priority for us.

We are always happy to take accountability for the food we send you, and we will fully refund your box given you are clearly very disappointed with the product and service you have received.

Thank you very much for your feedback here, and apologies once again for such a disappointing experience.

Alex and I set up Different Dog to change dogs' lives with real food. Clearly in this instance we haven't achieved that. I hope in time you might consider giving us a second chance.

If you'd like to discuss further you can reach me on 07436 816 300 or charlie@differentdog.com.

With thanks and very best wishes,
Charlie

Rated 5 out of 5 stars

Really easy to update orders and change…

Really easy to update orders and change delivery dates
My puppy is enjoying the food at the moment fingers crossed it continues
Would be really useful if they had an app

5 March 2026
Unprompted review
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Reply from Different Dog

Thank you for your lovely review!

We’re so glad your puppy is enjoying the food. Fingers crossed it continues to go well!

We also appreciate your suggestion about an app. Feedback like yours helps us learn, grow, and become even better for all our customers. Thank you again for your kind words.

The Different Dog Team! 🐾

Rated 5 out of 5 stars

Amazing :)

I have been getting Different Dog now for a few months for my VERY fussy pup and she absolutely loves it. Before Different Dog she would sniff her food and leave it, which was not nice knowing she didn’t want to eat her food. Now she is super excited for her meal times!!

The food is super good quality, it smells good enough to have for your own dinner 😂

The website is really easy to use, I have made a couple of changes within her subscription and it updates immediately. All deliveries I’ve had so far have been on time and always packed with care.

Thank you so much to different dog for creating such good food for my little diva :)

5 March 2026
Unprompted review
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Reply from Different Dog

Thank you so much for your wonderful review!

We’re thrilled to hear that your little diva is now excited for every mealtime; that’s exactly the kind of wagging-tail reaction we love to see! We’re so glad you’re enjoying the quality and taste of the food (and yes, it does smell amazing even to us humans too).

It’s fantastic that our website makes managing her subscription easy and that your deliveries have been smooth and carefully packed. Thank you for trusting Different Dog to keep your pup happy, healthy, and excited for her meals; we really appreciate having you both as part of our family!

The Different Dog Team! 🐾

Rated 5 out of 5 stars

Different Dog lives up to the name!

Different Dog lives up to the name! My dog Lottie has had a lot of issues with her digestion and vomiting, we've been back and forth to the vets so many times and I have tried her on so many different foods, some she hated and some she seemed to like but weren't doing anything to improve her health.

Then I came across Different Dog and decided to give them a go as the reviews were good, and from the moment I put this food down she didn't even hesitate to eat it all up! She absolutely loves it and her health has improved significantly! No more vomiting and she looks forward to every meal 🥰

Customer care has been great too, had people call me to check in and see how she's getting on. Overall great company and food

18 February 2026
Unprompted review
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Reply from Different Dog

Thank you so much for sharing Lottie’s story!

We’re over the moon to hear that she’s enjoying her meals and that her digestion and health have improved so much. There’s nothing better than seeing a pup excited for every mealtime!

We’re also thrilled that our team has been able to support you along the way, checking in and making sure Lottie is happy and healthy is exactly what we aim for. Your kind words mean the world to us, and we’re so grateful to have you and Lottie as part of the Different Dog family!

The Different Dog Team! 🐾

Rated 5 out of 5 stars

WOW!

I opted for the toppers. I received my first delivery yesterday in time for my Frenchie's dinner so this is very early days but WOW, he ate it all up, licked the bowl clean and was hunting for scraps around the bowl! He gets a lot of skin irritations (typical Frenchie) so will see how he goes but so far it's 5 stars from Ruaridh :)

5 March 2026
Unprompted review
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Reply from Different Dog

Thank you so much for your lovely review!

We’re so excited to hear that Ruaridh enjoyed his first meal with our toppers and even went hunting for every last scrap; there’s nothing better than a happy, satisfied pup!

Fingers crossed that it helps with his skin irritations too, and we can’t wait to hear how he gets on over the coming weeks. A huge 5-star wag back from us to Ruaridh!

The Different Dog Team! 🐾

Rated 5 out of 5 stars

Would 100% recommend it's easy to…

Would 100% recommend it's easy to update and amend via your account, my dog loves the variety and licks the bowl clean each meal time there is a choice of 3 sizes and it's simple to order and you get a time slot on your delivery date it's 100% worth the money knowing your dog is getting all the nutrients they need for a happy and healthy life

4 March 2026
Unprompted review
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Reply from Different Dog

Thank you so much for your wonderful review!

We’re thrilled to hear that updating and amending your account is easy and that your dog is loving the variety of meals. There’s nothing better than a pup licking their bowl clean! We’re glad the flexible portion sizes and simple ordering process, along with having a delivery time slot, are making life easier for you.

It means so much to us to know that your dog is getting all the nutrients they need for a happy, healthy, and wag-filled life. Your support and recommendation truly make our day!

The Different Dog Team! 🐾

Rated 5 out of 5 stars

My dog loves this fresh food

My dog loves this fresh food. I can highly recommend.

4 March 2026
Unprompted review
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Reply from Different Dog

Thank you so much for your lovely review!

We’re absolutely delighted to hear that your dog loves our fresh food. Seeing happy, healthy dogs enjoying their meals is exactly why we do what we do! Your recommendation means the world to us, and we’re so grateful for your support. Here’s to many more wagging tails and happy mealtimes!

The Different Dog! 🐾

Rated 4 out of 5 stars

Great service and product

Great service, dogs really enjoy food and I would recommend to anyone

4 March 2026
Unprompted review
Different Dog logo

Reply from Different Dog

Thank you so much for your kind words!

We’re thrilled to hear that your dogs are enjoying their meals and that our service is hitting the mark. Your recommendation means the world to us, and we’re so happy to have you and your pups as part of the Different Dog family.

The Different Dog Food! 🐾

Rated 5 out of 5 stars

My dog loves Different Dog

The food is very good. Packaging is eco and delivery through DPD is excellent. Bit pricey but otherwise definitely recommend

3 March 2026
Unprompted review
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Reply from Different Dog

Thank you so much for your lovely review!

We’re so happy to hear your dog is loving Different Dog, happy mealtimes are what it’s all about!

It’s great to know you’re pleased with the eco packaging and delivery too. We work really hard to make sure everything arrives safely while keeping sustainability in mind, so that means a lot.

We completely understand that fresh food is an investment, and we truly appreciate you recognising the quality behind it and recommending us. Thank you for being part of the Different Dog family.

The Different Dog Team! 🐾

Rated 5 out of 5 stars

Fabulous start for a puppy

Always find the website easy to use, so that if I need to change/add anything to my order it is really easy.

We have had our puppy on Different Dog since she came to live with us at 9 weeks old, transitioning from raw food to Different Dog was so smooth.

She absolutely loves this food and definitely looks forward to meal times. Can't say she has a favourite because she loves all the dishes, but we have removed the chicken meals from her diet as this appears to make her itch. We will try and reintroduce this at a later date.

The treats are a delight too, work wonders for puppy training. Again, these are so easy to add/remove from the order online.

All in all we are incredibly impressed with this company and feel that it has given our puppy a great start in life.

1 November 2025
Unprompted review
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Reply from Different Dog

Thank you so much for this wonderful review!

We’re absolutely delighted to hear your puppy has been with us since 9 weeks old, what an honour to be part of her journey right from the start. It’s fantastic that the transition from raw to Different Dog was so smooth, and even better that she gets excited for every mealtime (that’s our favourite kind of feedback!).

We’re really pleased you find the website easy to use too. We know how important it is to be able to tweak orders as your puppy grows and her needs change. It sounds like you’ve done a great job listening to her with the chicken, and taking it out while you figure out what suits her best. When you’re ready to reintroduce it, we’re always here if you’d like any guidance.

And we love that the treats are helping with training, clever girl!

Thank you again for trusting us to give your puppy such a fabulous start in life. It truly means the world to the whole team.

The Different Dog Team! 🐾

Rated 5 out of 5 stars

Happy customer

Most importantly my dog (and my cat) love Different Dog. Although is a bit pricey and takes up a lot of freezer space, it’s beautifully packed, sustainably delivered, and gives me peace of mind that I’m feeding high quality food. I and my pets are happy customers.

2 March 2026
Unprompted review
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Reply from Different Dog

Thank you so much for taking the time to share this lovely review!

We absolutely love hearing that your dog (and your cat) are enjoying Different Dog, we’ll take that as the ultimate seal of approval!

We completely understand that freezer space can feel like prime real estate, and we really appreciate you recognising the care we put into our packaging and sustainable delivery. Knowing it gives you peace of mind about what you’re feeding means the world to us, that’s exactly why we do what we do.

Thank you for being such a valued part of the Different Dog family.

The Different Dog Team! 🐾

Rated 5 out of 5 stars

Amazing food

Amazing food - My dog loves this, I even get hungry when i serve it to her! Great receipes and never once left any - licks plate clean. Its a tad expensive to be her main food - but we get a few each month to treat her.

1 March 2026
Unprompted review
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Reply from Different Dog

Thank you for your review.

We hear that a lot… it does look (and smell!) good enough to eat. We’re so pleased she’s licking the plate clean every time, that’s exactly what we aim for.

Totally understand it feeling like a treat option, and we’re just happy to be part of her month in any way.

The Different Dog Team🐾

Rated 5 out of 5 stars

Our Miniature Schnauzer loves it

Our 4 year old Miniature Schnauzer has never been that fussed about his dog food until we discovered Different Dog! He loves all the flavours and looks forward to meal times and his digestive system is much more settled now.

1 March 2026
Unprompted review
Different Dog logo

Reply from Different Dog

Thank you so much for your review.

We’re so happy to hear your Miniature Schnauzer is loving his meals, and looking forward to them! That’s exactly why we freshly cook our food using transparent ingredients!

Brilliant to hear his tummy is more settled, that’s the power of complete whole food nutrition designed to support gut health.

Thank you for sharing this with us.

The Different Dog Team🐾

Rated 5 out of 5 stars

I ordered 2 trial packs as my new girl…

I ordered 2 trial packs as my new girl was being really fussy with food. She licked the plate clean.
I then had a tailored plan as she needed to loose weight too.
Customer service is excellent as I had a couple of issues, which were resolved quickly
Not the cheapest but I understand good quality costs and it takes away me cooking home food and making sure my dog has all the benefits
Would highly recommend

28 November 2025
Unprompted review
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Reply from Different Dog

Thank you so much for sharing this!

We’re thrilled your girl licked the plate clean, we love a fussy-eater win! With freshly cooked, complete whole food nutrition made using transparent ingredients and no nasties or fillers, it’s designed to taste amazing while supporting healthy weight and gut health.

I’m so pleased our Customer Delight Team could sort everything quickly for you, too.

The Different Dog Team🐾

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