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Reply from Dietaexante
Salve Selene,
La ringraziamo per aver trovato il tempo di condividere Sua recente esperienza con Exante!
Grazie per aver acquistato i nostri prodotti e speriamo di contare sul Suo leale sostegno.
Se dovesse necessitare di eventuare aiuto in futuro, non esiti a contattarci tramite messaggio sul suo account e il nostro team sarà felice di aiutarla.
Cordiali saluti,
Sara
Team DietExante Italia
Reply from Dietaexante
Hello Alessandra,
Thank you for taking the time to write a review! We're happy to hear that you were satisfied with our service.
If you need more information in the future, please feel free to contact our customer service team from your online account.
We wish you a wonderful day,
Sara
Exante Customer Service Team
You have great products at a great price but the discouraging experience with a really limited choice in the past 4 months is demotivating.
All my friends moved over to another competitor that, despite, more expensive, satisfied their needs.
I'm sure you are aware and have a reason, we hope you can solve it urgently.
Respectfully
Walt
Reply from Dietaexante
Hello,
We are sorry that we have not managed to meet your expectations on this occasion.
We are always striving to improve and better your shopping experience and wouldn't be able to do this without your valuable feedback.
Regards,
Sue
Products are good, but product range in Italy is very limited when compared to the UK site.
Reply from Dietaexante
Hello
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Sue
The choise of available products is very reduced respect my past orders …
Reply from Dietaexante
Hello
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Sue
Same issue no variety at all
In comparison with the English site the italian is way poor.
It's a pity because I used to but too many products in the past
Reply from Dietaexante
Hello,
We are sorry that we have not managed to meet your expectations on this occasion.
We are always striving to improve and better your shopping experience and wouldn't be able to do this without your valuable feedback.
If you need any further assistance, please contact us via your account, social media or live chat.
Kind regards,
Matt
Excellent service only wish for more products to be available in Italy as in UK.
Reply from Dietaexante
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
There are so many products missing compared to a long time ago! I am still waiting for 2 boxes of cinnamon porridge already paid for in August
Reply from Dietaexante
Hello Mariavittoria,
Thank you for leaving your review.
I am truly sorry to hear that you have experienced an issue with your order, I fully appreciate the disappointment this has caused and I do wish to take a look into this for you.
I have sent you a message via your online account in respect of this to provide some further assistance.
I look forward to hearing back from you, and I do apologise for the inconvenience this has caused.
Kind Regards,
Kayleigh
Reply from Dietaexante
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
Reply from Dietaexante
Cheers for leaving your 5 star review!
This is what I love to hear regarding your buying experience.
Have a good day,
Matt
I am on my third order of Lemon Pancakes and really can't live without them. I make them the day before so they are ready when I wake up. I squeeze half a fresh lemon onto them and tuck in. They are delicious and do not taste at all like diet food.
Exantè also has great customer service, I've never had any problems.
Highly recommend
Olivia Connolly
Reply from Dietaexante
Cheers for leaving your 5 star review!
This is what I love to hear regarding your buying experience.
Have a good day,
Matt
I’d like to buy some meals that now aren’t available in the italian website. So I had to buy only some shakes that I don’t love a lot.
Reply from Dietaexante
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are sorry that we have not managed to meet your expectations on this occasion. We are always striving to improve and better your shopping experience and wouldn't be able to do this without your valuable feedback.
Kind regards,
Matt
Reply from Dietaexante
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are sorry that we have not managed to meet your expectations on this occasion. We are always striving to improve and better your shopping experience and wouldn't be able to do this without your valuable feedback.
Kind regards,
Matt
Reply from Dietaexante
Hello
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
It works but you have to follow exactly the plan.
Reply from Dietaexante
Hello
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
Reply from Dietaexante
Gentile,
La ringraziamo per aver dedicato del tempo nel condividere la Sua esperienza.
Siamo contenti che sia soddisfatto dei nostri servizi.
Facciamo sempre del nostro meglio per far si che i clienti siano sempre soddisfatti.
Cordiali saluti,
Team Italia
operatore serio e disponibile,risposte immediate e chiare
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