When too good to be true is true.
Roland is a godsend, of honesty and reliability. Having been entirely transparent and sticking 100% to his word on rebuilding my Land Rover's seized engine (caused by the no warning "critically low engine oil" warning) for less than half the price I was quoted by the local dealership, the engine then went into limp mode given an oil pump failure almost six months later. Logically the oil pump failing wasn't Roland's responsibility, but given the car was within the guarantee period he took it back and replaced the oil pump, without charge. I tried my hardest to make Roland take some payment, ultimately out of self-interest - after all, I want to be in his good books if I need his help again. He steadfastly wouldn’t accept any payment, not even for the price of the pump.
The downside to Roland's business is that he's so busy, getting a look-in requires patience. But it's 100% worth being patient, for the quality of the work, reliability of outcome and cost effectiveness. In a country that seems to me to have become ‘Rip-off Britain’, Roland is the all too rare exception that disproves it. Integrity, honesty, and genuineness in doing a complex job excellently for a fair price – and keeping to his word - is Roland’s DNA.
16 September 2025
Unprompted review