Diana Jewellery Reviews 

128
•
TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Considering 30 reviews, most reviewers were deeply let down by their experience overall. Customers frequently stated that the items received looked completely different from the advertised pictures and were made of cheap, disappointing materials. Many buyers heavily complained that the goods were of very poor quality and definitely not worth the money they had paid. Some reviewers were not happy with the complicated return process, noting extremely high shipping costs required to send packages back to overseas locations. Consumers also mentioned that the online store was completely misleading regarding the business origin, and trying to secure a proper refund proved extremely difficult.

What people talk about most

Product

Reviewers highlight negative aspects of product, expressing deep dissatisfaction with items that look nothing... See more

Quality

People report negative experiences with quality, expressing deep disappointment over items that look nothing... See more

Refund

Customers expressed deep frustration and negative experiences with refund requests, reporting long delays... See more

Price

Clients share deep dissatisfaction regarding the price, describing items as cheap copies that do not match... See more

Website

Users describe dissatisfaction with the website, reporting that it appears to be a British company rather... See more

Reviews shaping this summary

Rated 1 out of 5 stars

The product received is not as described , definitely not as per the advertised image , poor quality, cheap despite the price tag. Would've have cost me half the purchase price to return to China wi... See more

Rated 1 out of 5 stars

If I could it would be no stars made of plastic nothing like the photo these people are ripping off everyone around the world I guess. Please let as many people know about this site/company, in fact... See more

Rated 1 out of 5 stars

Bought three pairs of earrings but what arrived bore little resemblance to the pictures. These were cheap copies! I returned the items as agreed and well within 30 days of receipt. Cost me £16 for a t... See more

Rated 1 out of 5 stars

Absolute SCAM Please do not buy from this seller. Bought two Tiffany style dog lamps from them and when they arrived they are cheap plastic, don’t even resemble anything like the advertised picture, h... See more


1.2

Bad

TrustScore 1 out of 5

128 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

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1.2

All reviews

(128)

15 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Cheap crap

Purchased supposed of been an owl glass lamp, more like cheep, lol plastic, very disappointed in this product wrongly advertised. Definitely not worth the money. Total scammers. Please read all the reviews before buying

12 September 2025
Unprompted review
Rated 1 out of 5 stars

Boxer dog lamp

Ordered a Boxer dog lamp, eventually it arrived, what a total disappointment this lamp looks nothing like a boxer dog (we own 3-boxers) it looks more like a mix of two short legged dogs and a feral cat, and definitely not like the photo they advertise it with, so false/misleading information I’d say, cheap looking materials, personally I would not recommend these people to anyone, obviously scammers taking peoples money then sending out this crap, absolutely disgusting, avoid at all costs, I’d give them 0-star rating if I could but lowest I can go is 1-star

12 September 2025
Unprompted review
Rated 1 out of 5 stars

Scam do not buy

If I could give this a zero I would it’s plastic looks nothing like the picture - it’s plastic not glass, no eyes on the dog and my pencil is taller and my tv remote is thicker

11 September 2025
Unprompted review
Rated 1 out of 5 stars

BEWARE SCAM

Advertising look good dont fall for it ,once received cheap takie and a complete waste of money , it's a SCAM ! anyone who has purchased I recommended getting in contact with your bank for a refund .

22 August 2025
Unprompted review
Rated 1 out of 5 stars

Bought £3 items totalling £80

Bought £3 items totalling £80, the two dog lamps arrived looked rubbish & cheap tbh nowhere near as nice as they looked online & one of the two was in pieces on arrival with the box damaged. The other item was earrings for my girlfriend they broke on her 2nd wearing of them the customer service lady said return wasn’t possible as been worn, what a cheek after they’ve sold me such tat!!!!! Don’t use them.

11 September 2025
Unprompted review
Rated 1 out of 5 stars

Complete scam

Complete scam. Normally don’t fall for this, but expensive lesson learned. Cheap absolute garbage tat. I know there’s no chance of getting money back so won’t even try. Cannot believe I fell for it, but website looks really good. AVOID at all costs !!!

9 September 2025
Unprompted review
Rated 1 out of 5 stars

GOD AWFUL

GOD AWFUL.

Waste of money. And a sob story that’s not even true… SCAM SCAM SCAM

If I could attach a picture I would.
Paid £30, not even worth a fiver

DONOT BUY FROM HERE

9 September 2025
Unprompted review
Rated 1 out of 5 stars

Thankfully did not buy anything

Thankfully did not buy anything, was going to ask it looks really good. But thought I would look at Trustpilot and the reviews are terrible ,they keep saying it is a scam company, problem is they are still advertising on Instagram, they need to be looked at and if they are dodgy need to be taken off platform.

7 September 2025
Unprompted review
Rated 1 out of 5 stars

Cheap and nasty plastic

Cheap and nasty plastic.

Cheap immation

How are they getting away with this.

I bought 2, one for my mum and the other one myself.

Am out of pocket £75.

Have requested a refund, doubt i will see it.

FAKE FAKE FAKE
Don't be scammed

6 September 2025
Unprompted review
Rated 1 out of 5 stars

Don’t buy from this company

Don’t buy from this company. The dog ‘art lamp’ I received is cheap rubbish from China that looks nothing like what is shown in their website. It’s was smaller in size also. I can’t state enough how much of a scam this company is, avoid at all cost.

6 September 2025
Unprompted review
Rated 1 out of 5 stars

Avoid scammers!!

Received today what is supposed to be a stained glass light. What i got was a badly produced animal in plastic with a USB stick connector!! Mine was supposed to be a dachshund and it looked like a cat!!
I have messaged them.but surprisingly no response. Claim through my bank completed.
CON ARTISTS AND SCAMMERS FROM THAT BLOODY COUNTRY CHINA AGAIN!! AVOID AT ALL COSTS

6 September 2025
Unprompted review
Rated 1 out of 5 stars

If I could give it no stars I would……

If I could give it no stars I would… made the mistake of ordering a lamp as looked just like my dog that had just died… not a UK shop but cheap rubbish from central China that’s nothing like what is advertised…. Total scam just to sell tat

5 September 2025
Unprompted review
Rated 1 out of 5 stars

Absolute rubbish

Absolute rubbish. The items are not as displayed. Diana does not exist. This is from China. DO NOT BUY. SCAM.

5 September 2025
Unprompted review
Rated 1 out of 5 stars

Potentially dangerous lamp

Just received my Elegant cat lamp. Cheap painted plastic, which I wouldn't pay a pound for. Supposed to be stained glass and worth over £100. Although it is fitted with a USB lead, there is no way I would plug this in, as it would probably melt and catch fire. DO NOT BUY FROM THIS COMPANY.

5 September 2025
Unprompted review
Rated 1 out of 5 stars

AVOID AT ALL COSTS

AVOID AT ALL COSTS - Lump of plastic vaguely resembling a cat arrived today and nothing like the ad. Diana clearly doesnt exist, SCAMMED by a Chinese Co

5 September 2025
Unprompted review

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