Diamondrensu Reviews 200

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 182 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality and craftsmanship of the jewelry, noting that the products often exceed expectations and are exactly what they desired. The service is consistently highlighted as professional and communicative, with staff members being patient and detail-oriented throughout the design and purchasing process. Many people appreciate the fast delivery and efficient shipping, often receiving their items quicker than anticipated, even for custom orders. However, some customers also noted issues with shipping, including delays, packages going missing, and certificates being shipped separately or not arriving as expected. A few other people also felt that the quality was disappointing, with rings bending or being smaller than expected, and some experienced problems with complimentary gifts not being included initially.

What people talk about most

Product

Customers consistently note positive experiences with product, frequently praising the beautiful detailing,... See more

Quality

Customers had positive experiences with quality, frequently praising the beautiful detailing, incredible... See more

Delivery service

Consumers generally express satisfaction with the delivery service, often highlighting faster-than-expected... See more

Service

Users describe positive interactions with service, highlighting excellent communication and prompt responses... See more

Staff

People report positive experiences with staff, highlighting their helpfulness, professionalism, and excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had a great experience buying our diamond engagement ring. It is beautiful and exactly what we wanted. The process went great with the ring being created fast and sent fast. Super happy, thank you... See more

Company replied

Rated 5 out of 5 stars

I had the most amazing experience. I was really nervous ordering overseas, but I'm so happy I picked my ring from this business. I placed my order may 7th and received my rings may 27th (I initially s... See more

Company replied

Rated 5 out of 5 stars

I just received my custom made eternity band from this wonderful company! I found this company on Etsy and took a chance after reading many reviews. I am so glad I did. From the start, they have been... See more

Company replied

Rated 5 out of 5 stars

Once again my purchase did not disappoint. After I made my purchase, Ankit and I️ discussed modifications to the ring that allowed this ring to be worn with several of the rings I️ had purchased befo... See more

Company replied


Company details

  1. Jewelry Store
  2. Jewelry Designer
  3. Jewelry Exporter
  4. Jewellery Manufacturer

About Diamondrensu

Written by the company

Diamondrensu was created with a simple idea in mind: jewelry should feel personal, meaningful, and accessible, without compromising on ethics or quality. We focus on lab grown diamonds and moissanite because we believe beautiful jewelry shouldn’t come at the cost of the planet. Our stones are sustainable, responsibly sourced, and carefully selected for their sparkle and durability.
Every piece we make is handcrafted by skilled artisans who truly care about their work. Whether it’s an engagement ring, a wedding band, or a custom piece you’ve dreamed up, we take our time to understand your vision and bring it to life. From CAD designs to final polishing, we keep you involved at every step, making the experience as special as the jewelry itself. Our customers are at the heart of everything we do. We’re committed to honesty, fair pricing, and making sure you feel confident throughout your journey with us. With thousands of happy customers around the world, we’re grateful to be a part of so many unforgettable moments.
At Diamondrensu, we don’t just create jewelry, we help you celebrate love, milestones, and memories with pieces that are made to last a lifetime.

Contact info

4.8

Excellent

TrustScore 5 out of 5

200 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Better thank expected

I didnt expected the ring to be that good. But it is the best quality and was shipped very fast. Communication was great, I got response to my questions after 10min.

30 September 2025
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Reply from Diamondrensu

Thank you so much! We’re really happy the ring exceeded your expectations and arrived quickly.
Glad the communication was helpful too, always here if you need anything!

Rated 5 out of 5 stars

The ring is gorgeous

The ring is gorgeous! It far surpassed my expectations. Everything about the purchase was so seamless; even shipping! I will definitely be making more purchases in the future.

25 September 2025
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Reply from Diamondrensu

Thank you so much! We’re so happy the ring surpassed your expectations and that everything felt smooth from start to finish.
Can’t wait to help you with your future pieces!

Rated 4 out of 5 stars

Fast

Fast, uncomplicated

30 September 2025
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Reply from Diamondrensu

Thank you! Glad everything was quick and easy for you.

Rated 5 out of 5 stars

Great work

Great service and very well made product

3 October 2025
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Reply from Diamondrensu

Thank you so much! Happy to hear you loved the service and the craftsmanship.

Rated 5 out of 5 stars

Well worth the wait to receive a…

Well worth the wait to receive a stunning hand crafted masterpiece. My future wife was completely blown away when I showed her the beautiful ring that would symbolize our perfect union

1 October 2025
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Reply from Diamondrensu

Thank you so much! We're truly happy the ring made such a special impact.
Wishing you both a lifetime of love and beautiful moments together.

Rated 5 out of 5 stars

The ring is beautiful

The ring is beautiful. It’s exactly what we were looking for. It was a relatively quick turnaround. Pictures of the completed ring were emailed to us to confirm before sending. Regular shipping was pretty quick also. All together very happy with our purchase.

27 September 2025
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Reply from Diamondrensu

Thank you so much! We're really happy the ring was exactly what you wanted and that everything, from the updates to the shipping, felt smooth and quick.
So glad you’re happy with your purchase!

Rated 5 out of 5 stars

Great company and communication

Great company and communication. They went above and beyond for me. Thank you!!!!

27 September 2025
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Reply from Diamondrensu

Thank you so much! We're really glad we could go above and beyond for you. Always here if you need anything!

Rated 5 out of 5 stars

Great quality

I purchased a lab diamond band to memorialize my dog who recently crossed the rainbow bridge. Her birthstone is diamond. Ankit reached out to confirm order when it was ready and offered engraving service which I truly appreciated. I paid for express shipping and it came a lot quicker than expected. Super happy with the experience and will look forward to coming back again.

26 September 2025
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Reply from Diamondrensu

Thank you so much for sharing this. It truly means a lot that we could create something special to honor your beloved dog.
I’m glad the engraving and express shipping helped make the experience smoother.
We’re always here for you, and it would be our honor to help you again whenever you’re ready.

Rated 5 out of 5 stars

Rings look beautiful

Rings look beautiful! Super easy communication and prompt delivery can’t wait to see the reaction!!
Mahalos

24 September 2025
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Reply from Diamondrensu

Thank you so much! Glad you loved the rings and the smooth communication.
Can’t wait for that special reaction too, mahalo!

Rated 5 out of 5 stars

My diamond pendant and my diamond ring…

My diamond pendant and my diamond ring that I ordered were both beautiful. Very sparkly. They arrived on time and customer service was great. I always got prompt responses to any emails I sent and I would recommend buying from here.

30 August 2025
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Reply from Diamondrensu

Thank you so much! We're really happy you loved both the pendant and the ring.
Glad they arrived on time and that our communication helped, truly appreciate your recommendation!

Rated 5 out of 5 stars

EXCELLENT

EXCELLENT, VERY RESPONSIVE, MADE THE EARRINGS JUST AS I REQUESTED! WILL USE THEM IN THE FUTURE!

30 August 2025
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Reply from Diamondrensu

Thank you so much! Glad we could make the earrings just the way you wanted. Always here for you!

Rated 5 out of 5 stars

They made it a point to get me my ring…

They made it a point to get me my ring on time before the date we needed. And the ring was perfect and beautiful

26 August 2025
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Reply from Diamondrensu

Thank you so much! We're really glad the ring reached you in time and that you found it perfect and beautiful.

Rated 5 out of 5 stars

New experience.

My experience was interesting and exciting and also a little daunting. The photographs displayed on the website showed such brilliance and beauty. It was difficult to decide what actually to buy, but once the decision was made, we proceeded and pressed the buy button.
I purchased a single 3ct stone set in 18 ct Rose Gold. Quite dainty but beautiful. I already had a chain necklace waiting for the pendant to arrive.
Once despatched the item took around 7 days to arrive.
The contact I had with Ankit was good and all went as he said.
Well done to all concerned with my purchase.
I am very content with the result. 💕
Thank you.

27 August 2025
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Reply from Diamondrensu

Thank you so much for sharing your experience! I’m really glad everything went smoothly and that the pendant turned out just as beautiful as you hoped.
It was a pleasure assisting you, and I’m so happy you’re content with your piece.

Rated 5 out of 5 stars

I am absolutely delighted with my…

I am absolutely delighted with my experience at this jewelry store. They crafted a beautiful ring fully customized to my requirements, paying close attention to every detail and guiding me throughout the process. The result exceeded my expectations: a unique piece of excellent quality with an impeccable finish.

27 August 2025
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Reply from Diamondrensu

Thank you so much for your kind words! We’re delighted to hear the custom ring exceeded your expectations and that you enjoyed the process.
It means a lot to us that you love the quality and finish.

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