Ordered 18.20 with promised next day delivery. From Chorley Lancaster to Devon!! Fittings arrived as promised delivered by ups by 14.00 next day. Exceptional service, ups sent tracking, perfect pr... See more
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Review summary
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Reviews shaping this summary
We wasn't entirely sure of the part which was needed. The team were friendly, helpful and prompt with responses. It took a while of communication and gathering information but they never once gave up... See more
On Google Search, Direct Heating Spares were about the best price- well below list price- for the part I needed, apart from some very low offers from a couple of dubious looking websites. Ordering, pa... See more
Second order from them. Delivered next day, free postage, great price. You can get someone on the phone with only a short wait (under a minute). They sorted a small delivery issue on my first order... See more
Company details
About Direct Heating Spares
Written by the company
Our passion is delivering the right spare part to you when you need it most. We stock spares from a wide range of boilers (including gas, oil, LPG and electric), as well as water heater and gas fire spares:
We also deal with a vast array of quality UK brands, such as:
- Alpha Boilers
- Baxi
- Chaffoteaux
- Glow-worm
- Honeywell
- Ideal
- Main
- Potterton
- Siemens
- Vaillant
- Worcester Bosch
- And over 100 more boiler manufacturers!
Can't find what you're looking for? Simply call or email us and we'll be able to help.
Direct Heating Spares
Written by the company
- Genuine Parts From Over 100 Brands
- Where many competitors list reconditioned or replica parts, Direct Heating Spares only stock genuine OEM boiler and heating spares manufactured by the top brands you know and trust.
- Expert Technical & Sales Support Everyday
- Whether requiring help identifying a spare part or recommended replacements for obsolete parts, our dedicated support team are available via live chat, phone or email between 7am – 7pm (Monday to Friday) and also on weekends.
- Order Before 7pm For Next Day Delivery
- As we stock over 20,000 items in our UK warehouse, we are able to offer competitive prices on items across over 100 brands, directly to your door or over 3,000 collection points across the UK, when ordered as late as 7pm.
- Secure Express Checkout
- Our customers are able to buy genuine parts on our easy-to-use website, using our spares finder or search tools, without the hassle of setting up an account. Alternatively, regular purchasers can apply to open a trade account.
Contact info
Chorley North Business Park, PR6 7BT, Chorley, United Kingdom
- 0330 123 3707
- web@dhsspares.co.uk
- dhsspares.co.uk
4.8
Excellent
1K reviews
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No problem with the company themselves
No problem with the company themselves, but the delivery by Inpost was an absolute shambles. Rescheduled 3 times then wasn't delivered.
Seriously, Inpost are not good.
Ordered another part from elsewhere the following day which arrived so quickly vith
Dpd.
Do yourselves a favour and change couriers.
25 July 2026
Went the extra mile
Went the extra mile when things went a bit wrong which is greatly appreciated.
14 July 2026
Ordered 18.20 with promised next day…
Ordered 18.20 with promised next day delivery. From Chorley Lancaster to Devon!!
Fittings arrived as promised delivered by ups by 14.00 next day.
Exceptional service, ups sent tracking, perfect product, perfect service, perfect delivery
We will order again
Thank you team
22 July 2026
Easy to find correct parts i required…
Easy to find correct parts i required on their website.
Fast turnover and quality parts.
22 July 2026
First class service
First class service, delivered early next day would definitely use this company again.
21 July 2026
Easy and accurate purchase
Easy and accurate purchase, which arrived on time. Thank you
By
20 July 2026
Excellent Service
Great service, very easy to find the required part, despite being a discontinued item. Part was delivered very quickly and in perfect condition.
20 July 2026
Easy to find what I needed and it came…
Easy to find what I needed and it came the next day.
20 July 2026
Easy
Ordered the part, arrived quickly, turns out wasn't required, the returns process was easy.
20 July 2026
Prompt delivery product as advertised.
19 July 2026
Courier messed my delivery up on…
Courier messed my delivery up on Wednesday 22nd June. I rang DHS on the same day for advice and spoke to Michael. What a guy ! . New parts despatched on the same day and received by my wife on Thursday 23rd at 8.52am . Talk about quick !. You really can't go wrong with DHS . Top service everytime. My 3rd time dealing with them and I won't go anywhere else . Thanks Michael, your a star !
23 July 2026
Unprompted review
All was easy
13 July 2026
Spare part ordered and delivered the…
Spare part ordered and delivered the following day with my boiler back up and running great service and delivery
29 December 2025
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