It was a very long time to wait but it worth waiting for until the case closed and I can say it was very good, very excellent experience. Everyone in the DGM office is very accommodating to us as clie... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Absouletly brilliant service! Rachel Ramsay dealt with my case and from start to finish was very gave excellent service and helped with dealing with everything. Did all the hard work and was very help... See more
Rachel Hughes has been a great help from start to finish, kept me updated throughout the process and ensured my claim was dealt with efficiently, cant thank her enough
What a great Solicaters would recommend to anybody really nice honest and quick to help always answers and questions quick to get back to u helped me loads
Company details
Information provided by various external sources
Personal Injury Compensation Solicitors. No-Win No-Fee Specialist
Contact info
21 Venture Point, CH2 4NE, Chester, United Kingdom
- 01244457472
- info@dgmsolicitors.co.uk
- dgmsolicitors.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very swift service pleasant and polite…
Very swift service pleasant and polite to deal with wendy and katherine who dealt with my claim, couldn't be happier with the result! and a special mention to ceri and heather in accounts for the same day payment many thanks !
Very good at work to get me wat I…
Very good at work to get me wat I wanted but too time due to slayer Gordon company’s lacking in communication took long so in all worked out better thanks again
Paul was brilliant !!!
Paul was brilliant !!!
He was very patient with me as a lot of the times I didn’t send in the right paper work or on time.
He gave me a great outcome to my case and I have to thank him 👍
Excessive fees
Excessive fees, no clear identification of amount removed from my claim in the lead part of the letters received. Hidden costs not made clear at time, hidden in small print and only disclosed once claim finalised.
Great communication with Rachel Hughes @ DGM but poor outlay of letters and communication from the company, placing important information in the leading part of the letter, but am assured this will be addressed
Receiving only £902 from a claim paid out at £1500 seems harsh, even after aparent discounted rates of 25%
Overall congratulations to Rachel for her hard work, a great members of the team, but improvements need to be made at top level.
Well done Rachel Hughes
I have been kept updated in everything…
I have been kept updated in everything to do with my case
Thank you for your work!
Been very helpful and kept me update to date with what was going on accordingly. Big thank you to Sharon Stevens asset to your company!
Hi I put a claim in on the 2nd of Oct I…
Hi I put a claim in on the 2nd of Oct I have just received an email today 20th March which says my payment was £2500. When I started the claim I was told the fees would be 25%, but now they say it is 25% plus admin fees which there saying is a total of £1442 which I think is absolutely disgusting I would never tell anyone to use these as I would feel guilty when they got ripped off

Reply from DGM Solicitors
Sharon Stevens 5**
Where do I start, I was appointed to Sharon Stevens for my personal injury claim following a car accident which wasn't my fault. Sharon was extremely helpful throughout my case and responded very quickly to all emails, phone calls regarding and queries I had. Nothing was ever too much effort for Sharon, I feel she went above and beyond for me. Sharon helped me with everything and advised me to the best of her ability. I hope I may never need to use the service again due to the nature of it, but I guarantee if I ever did I would be first to email Sharon. I will miss our small phone calls as she was so polite and kindly mannered. I thank Sharon for everything she has done for me, she made the process that whole lot easier. She really was a star.

Reply from DGM Solicitors
thanks ali for your help
Simply because just trying getting hold…
Simply because just trying getting hold of sharon was so hard. Most days I would
Get the phone put down on me, or told she will ring you back and never did. But as for kindness and the process of the claim not a
Fault would of been a 5* but I think thing needed to be said as may be it’s could be solved many thank
Recommended - DMG Solicitors
Excellent communication through the process to settle my claim which we did without issue and I appreciated that they are down to earth people who want to help!
I would recommend this company to anyone
Great service and kept us informed of…
Great service and kept us informed of our claim
Kept me informed throughout the process
DGM solicitors persevered to get us the right claim
Lauren at DGM solicitors offered us the greatest support through our claim. She persevered to make sure we got the right settlement.
Thank you DGM. We hope never to have to claim for personal injury again but would certainly use your services if we had to.
Excellent service provided by DGM…
Excellent service provided by DGM solicitors (Paul Stopforth).
They are good/ professional in what they do I would always recommend this firm.
Excellent- the service I received was…
Excellent- the service I received was professional and the advice given was open and honest. Would recommend.
Excellent service
Excellent helped me throughout
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.




