dfyne.com Reviews 

Extremely disappointing experience with Dfyne. I had the Anisia jumpsuit in my basket and placed my order the very minute it was restocked. I paid for it, received an order confirmation including the jumpsuit, and was led to believe my parcel had already been dispatched. Then, right when I was expecting my shipment, I received an email saying the item was actually out of stock and that I would be refunded.

How is this acceptable? I managed to order and pay for the item the second it became available, yet Dfyne removed it from my order without asking or offering any alternative. The fact that I received this information only at the supposed shipping stage makes the situation even more frustrating.

This is completely unacceptable customer service. An order was confirmed and paid for, and the item was apparently allocated to me, only for it to be cancelled unilaterally at the last minute. A refund does not make up for the disappointment, especially when you make the effort to be online at the exact restock time to secure a highly sought-after item. Absolutely disgraceful.

What makes this even more disappointing is that I genuinely love the brand and was so excited to receive this jumpsuit. However, Dfyne seems to repeatedly create huge demand without having sufficient stock to fulfil orders.

I even deliberately purchased additional items to secure the jumpsuit, spending nearly €90 on two tops I would not otherwise have bought, as my original order including the jumpsuit totalled over €150. Now I'm left with two tops I didn't particularly want and, most importantly, without the item I actually purchased everything for.

I was offered a €10 goodwill gesture, which does absolutely nothing to make up for the disappointment or the fact that I've ended up spending nearly €100 on two tops I would never have purchased without the jumpsuit. I expected much better from a brand I genuinely love...

I’ve ordered multiple items from dfyne and they have all been fantastic! Shipping was fast and all items I wanted had my sizes in stock. I did have an issue with one pair of my leggings having a small rip on the steam so I contacted customer support and Lisa was so easy to work with. She replied quickly and politely with clear instructions on what she needed from me and I now have a new pair on the way. Very happy with the outcome!

Jamie-Lee was very helpful. I received a damaged item and they got back with me quickly and the issue was resolved easily

They responded quickly to my issue and kindly offered to replace the faulty item. I really appreciate how they handled the situation and made sure I was taken care of. Excellent customer service and a great brand overall!

Alex was really helpful in getting my issue fixed ! Very fast and fully resolved my issue within 2 days 🫶🏽✨

always so quick and helpful when issues arise xx

Got help almost immediatly and Ellie was super kind and understanding! To be honest this is the best service i have experience from an online brand

I had a product fault issue and Mia answered me really quick and kindly. She asked me for my shipping address and sent me a replacement order. This is the kind of interaction a client wants ❤️ thank you so much

I am super happy with the costumer service, the person (Debbie) I was in contact with where super helpful and fast to respond

Adele on the support team was super kind and so helpful!!

I absolutely love the brand an every Dfyne article I own. I had a hole form in the seam of a pair of leggings, and reached out to customer service. Chloe responded the next day, and within two days she shipped a new pair of leggings for me. She was responsive and proactive, and I absolutely loved communicating with her throughout this issue!

Adele was extremely helpful and efficient. She replied very promptly and had my issue sorted in no time.

Love the products and the costumer service was fast and very helpfull ♥️ recomend all Day every Day ! Thank you so mutch for a nice experience

All my experiences with dfynes customer service team have been amazing. Any issues are rectified immediately and with ease!

AMAZING! So good!

Lisa helped me replaced my bar pad and responded immediately and effectively! Great customer service I would give a 5 star

Absolutely love this brand. I get compliments every gym day on my outfits. I also work at a gym in the Chicagoland area. I have been a devoted loyal customer for about a year and I just love the quality and how their leggings shape my body. Customer service is amazing and if I ever have an issue, they quickly resolve it. I’ve tried every brand and this one is definitely worth the price for the quality, the look, the comfort, and the excellent customer service. If I were more active on social media I’d be a free ambassador:). Never been so confident about a workout brand, it’s hard for girls who lift and grow glutes to feel confident and secure lifting in leggings, the dynamic leggings and shorts are my go to for the high waist and elasticity

⭐⭐⭐⭐⭐ Excellent Customer Service from DFYNE!

I’ve had a really positive experience with DFYNE’s customer service, especially thanks to Lisa. She was friendly, helpful and professional throughout the entire process, and I really appreciate the way she handled everything. It’s refreshing to receive such good customer support and to feel that your concerns are genuinely taken seriously.

Honestly, my recent experience with DFYNE’s customer service has been much better than my experience with other brands lately. DFYNE has shown that good communication, kindness and taking care of customers really do make a difference.

A special thank you to Lisa for her help and excellent service. This experience has left me with a very positive impression of DFYNE, and I genuinely appreciate the effort she put into helping me. Keep up the great work!

Chloe at Dfyne was great to work with! Very quick response & extremely helpful!

I had some issues with my packages and Mia via instagram dm solved my problem almost immediately and i couldn’t be more thankful, I am a happy customer thanks to her! The Dfyne support team is always a great help! Thank you Mia!