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3.9
222 reviews
Replied to 70% of negative reviews
Typically replies within 2 weeks
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I received for what I paid and, the delivery time was proper.
Reply from Dezizo
Hallo Ciprian,
Bedankt voor je positieve review!
Fijn om te horen dat je precies hebt ontvangen waarvoor je hebt betaald en dat de levering op tijd was. We stellen je feedback erg op prijs en hopen je in de toekomst weer van dienst te mogen zijn!
This is a fraudulent company . They steal from people . What you see at their webside is not real , when you buy from them be ready to regret for the rest of your life. I bought a smartwatch from them but it wasn’t what I expected when I asked for a return lebel, they instead offer me a voucher to continue buying from them. Do not buy from them they are thieves.A company you can’t return a product is a fraudulent company. Bunch of thieves.All the reviews you see they are the once who have written or their friends and family.Be wise do not allow yourself to be fooled by this fraudulent company. I will do this everyday to help someone and until they return my money and send me a return leble to send back their item I will not rest . My sweat must be given back and many others who have already been victims like me. Thieves in the name of company.
Reply from Dezizo
Beste Esther,
Bedankt dat u de tijd heeft genomen om uw feedback met ons te delen. Het spijt ons te horen dat het product niet aan uw verwachtingen voldoet.
Ons retourbeleid wordt duidelijk op onze website vermeld, zodat u hiervan op de hoogte bent vóór aankoop. Om tegemoet te komen aan het ongemak dat een retour kan veroorzaken, hebben we een alternatief aangeboden in de vorm van een gedeeltelijke terugbetaling via een kortingscode, waarmee u in eerste instantie akkoord ging. We begrijpen echter dat u later heeft aangegeven een volledige terugbetaling te willen zonder het product te retourneren, terwijl de kortingscode nog steeds geldig is.
We doen ons uiterste best om binnen onze mogelijkheden klantvriendelijke oplossingen te bieden en waarderen uw begrip hiervoor. Mocht u nog vragen hebben of verdere hulp nodig hebben, aarzel dan niet om contact met ons op te nemen—we helpen u graag!
Vriendelijke groeten,
Lisa
Manager Klantenservice
www.dezizo.nl
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