okay you may ask why Igave 5 stars: Fast Deposit and Withdraw Great support team that will always be there to help ypu if you face any circumstances Events and Airdrops: everty time they make gre... See more
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See what reviewers are saying
No doubt Dex-Trade will appreciate my feedback :). Endless calls - apparently set up by BIT-IQ. Linked to Trader of Powers as calls come from same call center. No one can remove my number... See more
Company replied
Dex-trade is a nice crypto exchange. I work with them for over 2 years. They have fast executive orders and good liquid environment. Withdrawal is often few minutes and they have some good Airdrops fo... See more
Company replied
Have been using the exchange for 1 year and I can certainly say that I am totally satisfied with the service from DexTrade. Lot of organised trading tournaments , airdrops and AMA sessions. Withdraw... See more
Company replied
Company details
About Dex-Trade
Written by the company
Important! Please note that Dex-Trade has only one correct and official link: https://dex-trade.com . Be careful, everything else is a scam!
Dex-Trade is a centralized cryptocurrency exchange founded in 2017 and registered in Seychelles. This is a modern space for safe and comfortable trading with minimal commissions.
Dex-Trade is a universal exchange for both beginners and professional traders. The minimum spread and high liquidity in order books allow you to trade efficiently with orders of any volume.
Along with global opportunities, the exchange also provides a demo trading mode for risk-free testing of your trading strategies. Our dedicated support team is online 24/7 to assist you with any questions.
You can learn more about Dex-Trade on the website: https://dex-trade.com/info/about
If you are looking for listing and promotion options with Dex-Trade please visit our listing page and a personal manager will help you to utilize our proven tools and intelligent market-making system to engage with the vast exchange community in the best possible way: https://dex-trade.com/listing
Dex-Trade is a centralized cryptocurrency exchange founded in 2017 and registered in Seychelles. This is a modern space for safe and comfortable trading with minimal commissions.
Dex-Trade is a universal exchange for both beginners and professional traders. The minimum spread and high liquidity in order books allow you to trade efficiently with orders of any volume.
Along with global opportunities, the exchange also provides a demo trading mode for risk-free testing of your trading strategies. Our dedicated support team is online 24/7 to assist you with any questions.
You can learn more about Dex-Trade on the website: https://dex-trade.com/info/about
If you are looking for listing and promotion options with Dex-Trade please visit our listing page and a personal manager will help you to utilize our proven tools and intelligent market-making system to engage with the vast exchange community in the best possible way: https://dex-trade.com/listing
Contact info
New Horizon Building, Ground Floor, 3½ Miles Philip S.W. Goldson Highway, Belize City , Belize
- The company "Dex-Trade" does not have a phone number (avoid scammers)
- Support@dex-trade.com
- dex-trade.com
You should know
4.0
Great
290 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Won't stop harassing me by calling…
Won't stop harassing me by calling every day, when I said I wasn't interested. I asked them every time to stop calling me, but they call more. It's affecting my state of mind.
16 June 2022
Unprompted review
Reply from Dex-Trade
Greetings
We appreciate your feedback about Dex-Trade because your reviews make us better. Dex-Trade Team doesn't call users, the only communication channel we use is chatting and emailing.
Kindly ask you to contact our 24\7 support via official email support@dex-trade.com.
Thank you so much for your review and have a nice day!
All the best,
Dex-Trade Team
Perfect for newbies like me
I’m relatively new to crypto, so I opted for a demo account which helped me learn the platform and get comfy trading crypto. Definitely an amazing way to dip your toes into crypto
15 May 2022
Unprompted review
Reply from Dex-Trade
Thanks so much for your feedback! We’re really glad you enjoyed using Dex-Trade. Your review means a lot to us and lets us know we’re on the right track!
Cool trading platform
Recently joined the exchange. Loved the low fees and how quick the withdrawals work. Games are also fun 😁
13 May 2022
Unprompted review
Reply from Dex-Trade
Thanks so much for your feedback! We’re really glad you enjoyed using Dex-Trade. Your review means a lot to us and lets us know we’re on the right track!
Just a solid crypto exchange platform
Just a solid crypto exchange platform. Love the demo trading option and the sheer number of pairs.
5 May 2022
Unprompted review
Reply from Dex-Trade
Thank you for your kind words about Dex-Trade. Your review means a lot to us and lets us know we’re on the right track! We’ve been working hard on improving the user experience of the Dex-Trade and we hope this has been reflected in your experience. Our team is always trying to make sure users have a great time using our product, so we are happy to know that’s what happened for you!
This company cause nothing but harassment …
This company cause nothing but harassment. They ring you constantly up to 10 times every day trying to get you to buy crypto. They will not take your details off their system. Awful Awful. Stay well clear!
27 April 2022
Unprompted review
Reply from Dex-Trade
Greetings. thank you for your feedback about Dex-Trade.
We are really sorry that you have encountered certain difficulties, but mobile numbers are not used on our platform. accordingly, the user does not specify his number anywhere in the personal account or customer support agents.
We communicate with users exclusively by EMAIL. Accordingly, be careful next time, because if someone calls you and pretends to be an employee of Dex-Trade company, we can confidently say that it is NOT Dex-Trade.
Thank you so much for your review and have a nice day!
All the best,
Dex-Trade Team
Extremely worst experience
Extremely worst experience
Dextrade you never helped me l lost my money.... Your support and email address don't exist
21 April 2022
Unprompted review
Reply from Dex-Trade
Greetings
We appreciate your feedback about Dex-Trade because your reviews make us better.
We are really sorry that you have encountered difficulties, but that's nice that your issue has already been fixed.
Could you please specify what was exactly the problem?
Kindly ask you to contact our 24\7 support via official email support@dex-trade.com.
Thank you so much for your review and have a nice day!
All the best,
Dex-Trade Team
this exchange has similar trends as…
this exchange has similar trends as bilaxy be very cautious as you might loose all your investiments.a similar coin on other exchanges will pump but the pump will never reflect on dex trade look at what happened on the 16/ 04/ 2022 with hbit. they seem to have a way of hidding your profits and they reap them from you
17 April 2022
Unprompted review
Reply from Dex-Trade
Greetings
We appreciate your feedback about Dex-Trade because your reviews make us better.
We are really sorry that you have encountered certain difficulties, and we will be happy to help you in fixing your issue.
Could you please specify what was exactly the problem? Any deposit issues? Trading?
Kindly ask you to contact our 24\7 support via official email support@dex-trade.com.
Thank you so much for your review and have a nice day!
All the best,
Dex-Trade Team
Very disappointed
The USDT withdrawals via BEP20 are bugged, I have 3 withdrawals stuck and I am receiving no updates on this. It's unacceptable, a BEP20 withdrawal should complete in 2 min and it's been 6 hours already. The transaction ID they provided is fake, the blockchain has no record of it whatsoever, It starts to smell like a scam.
17 March 2022
Unprompted review
Reply from Dex-Trade
Greetings
We appreciate your feedback about Dex-Trade because your reviews make us better.
We are really sorry that you have encountered difficulties, but that's nice that your issue has already been fixed.
Could you please specify what was exactly the problem? You've faced a withdrawal issue, right? As a rule we do not have such issues with pending withdrawals, so we would like to find out the reason. For this very moment is your withdrawal completed?
Kindly ask you to contact our 24\7 support via official email support@dex-trade.com.
Thank you so much for your review and have a nice day!
All the best,
Dex-Trade Team
It's a great platform I love trading on…
It's a great platform I love trading on this platform
22 February 2022
Unprompted review
Reply from Dex-Trade
Thank you for sharing your experience with Dex-Trade.We’ve been working hard on improving the user experience of the Dex-Trade and we hope this has been reflected in your experience
Perfect Platform
okay you may ask why Igave 5 stars:
Fast Deposit and Withdraw
Great support team that will always be there to help ypu if you face any circumstances
Events and Airdrops: everty time they make great events such: leave comments and get prizes, competitions for trading coins and every day they give free coins!!
to be honest I've never seen such a great platform like DEX-TRADE
22 February 2022
Unprompted review
Reply from Dex-Trade
Thanks so much for your feedback! We’re really glad you enjoyed using Dex-Trade. Your review means a lot to us and lets us know we’re on the right track! Every single day our team is working on improving the service we provide to make our exchange even more user-friendly for our users. Thanks again for the review and for being such a great customer
Very good ❤️❤️❤️❤️
22 February 2022
Unprompted review
Reply from Dex-Trade
Thanks so much for your feedback! We’re really glad you enjoyed using Dex-Trade. Your review means a lot to us and lets us know we’re on the right track!
Reliable trading platform 100/100 hope…
Reliable trading platform 100/100 hope they succeed in this great project and appreciate the effort they make to make their platform the No. 1 platform in the world ( ❤️thanks Dex-Trade ❤️ )
22 February 2022
Unprompted review
Reply from Dex-Trade
Thank you for sharing your experience with Dex-Trade and taking the time to share your feedback with us – it’s always appreciated.
Best Trading platform with such a great…
Best Trading platform with such a great support team and exciting competitions ❤️
22 February 2022
Unprompted review
Reply from Dex-Trade
Thank you for sharing your experience with Dex-Trade and taking the time to share your feedback with us – it’s always appreciated.
Dex-Trade good 🥳❤️❤️❤️good❤️❤️🥳🥳good…
Dex-Trade good 🥳❤️❤️❤️good❤️❤️🥳🥳good wooooow❤️❤️❤️❤️❤️❤️🥳
22 February 2022
Unprompted review
Reply from Dex-Trade
Thanks so much for your feedback! We’re really glad you enjoyed using Dex-Trade. Your review means a lot to us and lets us know we’re on the right track!
If you don't want your funds to pe…
If you don't want your funds to pe stuck in withdrawal for hours with 0 customer support and neither official announcement to state that, use it.
Otherwise steer clear.
And customer support acting like you owe them money...
17 February 2022
Unprompted review
Reply from Dex-Trade
Greetings
Thank you for taking the time to write a review.
We are really sorry that you have encountered difficulties. Is your withdrawal issue still relevant? We would be glad to help you, but in order to assist you, kindly ask you to provide more details. Please contact us using 24\7 live chat or support@dex-trade.com. Or leave your email here and we will immediately text you back.
We are looking forward to hearing from you.
All the best,
Dex- Trade Team
VERY HIGH TRANSFER FEES AVOID!
1 February 2022
Unprompted review
Reply from Dex-Trade
Greetings
Thank you for taking the time to write a review.
We are really sorry that you have encountered difficulties and are not satisfied with the service we provide.
Can you clarify what exactly you were not satisfied with in our service? Namely, in fees. Full information about the fees can be found here https://dex-trade.com/fees
If you have any questions concerning fees, we would be glad to help you. Please, contact us using 24\7 live chat or support@dex-trade.com.
We are looking forward to hearing from you.
All the best,
Dex- Trade Team
STAY AWAY THEY NEVER PAID ME FOR…
STAY AWAY THEY NEVER PAID ME FOR MONTHS!!!
IT TOOK THE INTERVENTION OF VITALRETRIE,,V BEFORE I WAS ABLE TO RECLAIM MY M0NEY BACK!!! GOT A REFUND A FEW MINUTES AG0
24 January 2022
Unprompted review
Reply from Dex-Trade
Greetings
We appreciate your feedback about Dex-Trade because your reviews make us better.
We are really sorry that you have encountered difficulties, but that's nice that your issue has already been fixed.
Could you please specify what was exactly the problem? Any deposit issues? As a rule we do not have such issues with pending deposits, so we would like to find out the reason
Kindly ask you to contact our 24\7 support via official email support@dex-trade.com.
Thank you so much for your review and have a nice day!
All the best,
Dex-Trade Team
Dex-Trade is disappointing.
After many transactions using dex-trade, my conclusion is that this is a real poor service to use. Their transactions are slow, and some transactions can get stuck in manual review for hours and hours. I will steer away from using Dex-Trade in the future, and advise other people to do the same if they like a good, fast and reliable service. If you like slow transactions, customer service that asks you to wait some more a bunch of times, this is the service for you.
23 January 2022
Unprompted review
Reply from Dex-Trade
Greetings
We deeply appreciate your feedback about Dex-Trade, because your reviews make us better.
We are really sorry that you have encountered certain difficulties. User's safety is our priority, that's why from time to time we use manual review.
Speaking about your case, have you already contacted our support team? If no, we stronly recommend you to use our online chat(a 24\7 support) or contact us via email support@dex-trade.com. So, next time in case such an issue happens, which is unlikely, immediately contact our support team.
All the best,
Dex-Trade Team
Deposits are gone
Deposits are gone. 15 email with promising to send my deposit asap. Don't deal with Dex-Trade.
I'm waiting now for 10 weeks. See the reviews here and the same reaction on every comment by Dex. Completely untrustworthy.
Edit:
@Dex: Your're asking me if I already contacted your support-team? What part of the mentioned 15 emails you didn't get? Here is my email to contact me and solve the problem. If solved I will leave here an updated comment: 1fan1970(at)protonmail.com
11 January 2022
Unprompted review
Reply from Dex-Trade
Hello
Thank you for leaving feedback. Sorry to hear about your negative experience while using Dex-Trade and thank you for bringing this to our attention.
Have you already contacted our support team? We strongly recommend you to contact us either via live chat, or via our official email support@dex-trade.com. We are available 24\7
We look forward to assisting you in any way we can.
Don’t fall for it they make it sound…
Don’t fall for it they make it sound good at first keep telling you to deposit money I lost a large amount and they keep making up reason so I can’t do my withdrawals
7 January 2022
Unprompted review
Reply from Dex-Trade
Greetings
We appreciate your feedback about Dex-Trade, because your reviews make us better.
We are really sorry that you have encountered difficulties. Could you please specify what is exactly the problem? You can contact our 24\7 support both via live chat and official email support@dex-trade.com
Looking forward to hearing from you.
Thank you so much and have a nice day!
All the best,
Dex-Trade Team
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