Deu Estates Reviews 

47
TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I have rented a place with my girlfriend for approximately 2 years now, and cannot recommend Deu estates enough! The process was hassle free and any issues were dealt with in such a professional manne... See more

Rated 5 out of 5 stars

What a welcoming place! Showed my group the properties in our desired location and answered all our questions brilliantly. Special thanks to Stuart who was very patient with us.

Rated 5 out of 5 stars

I’ve been a contractor working with Deu estates for a number of years. The houses are always well maintained and perfect for students. The staff are really easy to work with dealing with problems quic... See more

Rated 1 out of 5 stars

Can you leave 0 stars? Students woke at 5:30am to water pouring through their bedroom ceiling. Emergency maintenance were called but they were told someone would come at 9:15am as the team s... See more

Company replied

Company details

  1. Money & Insurance

Information provided by various external sources

Established back in 1970, Deu Estates is one of the longest and largest running Estate Agents in the Leeds, specialising in all aspects of accommodation. We professionally advise on Student and Professional Lets, and Selling Properties. Our extensive portfolio, boasts a diverse range of properties available to let or buy. With many collective years of experience in the property industry, we are fully equipped to advise on any of your buying or letting needs! We can support you through initial prospects and guide you to the final processes. Whether, you are looking for a home in Hyde Park, Headingly, Burley, Kirkstall, City Centre or Meanwood – Deu Estates will provide you with an incredible service, great communication and exceptional knowledge of the properties. Our team supplies our customers with an innovative approach to renting and buying property. We are proud to offer our friendly service, and we aim to assist our customers in the most efficient manner. If you are looking for a property in Leeds, contact us today and speak to the experts!


Contact info

3.9

Great

TrustScore 4 out of 5

47 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(47)

9 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This letting company is awful

This letting company is awful. In our house the boiler was broken through winter!!! This problem wasn’t resolved for at least 2 months which meant that for days we had to hope that it would work so we had hot water to wash with. The house we were in also was not fitted with a CO detector which is illegal and they have only decided to fit one as they had contractors coming round to look at the house. Their service is mediocre at best it takes them weeks to see to any problems. The builders they used were awful they left all of the bricks that they used in a bin which wasn’t disposed of and this wasn’t know by us so we ended up with a warning from the council. Do not use this company

7 June 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant company

Brilliant company, always resolve issues quickly and efficiently. I have been with them for 3 years now and will continue to remain with them.

19 March 2021
Unprompted review
Rated 1 out of 5 stars

Avoid, avoid, avoid!!!!

All in all very disappointing experience with this student letting company despite polite front of house staff there was a reluctance to address issues including; lack of cleaning prior to occupation; leaking roof lights; continual rat infestations in the garden and exorbitant cleaning charges at the end of the tenancy. I would not recommend this agency.

8 July 2020
Unprompted review
Rated 4 out of 5 stars

Reliable and responsive.

The people working at Deu were always really helpful when we came to them with a problem.
The owner of Deu actually owned the house that we lived in which made getting repairs and everything extremely easy.
A few reservations though; the house wasn't completely clean when we moved in which was disappointing - next time we know to push to have the house cleaned properly as soon as we move in.
The vacuum had to be replaced and it took a week to get them to change that but they gave us a brand-spanking-new one.

Other than those issues, Deu was really good. We got our deposits back quite quickly and there were no issues with moving out at all.

23 February 2019
Unprompted review
Rated 5 out of 5 stars

What more could you want from a lettings agents!

From start to finish my experience with Deu Estates was more than I could have wished for or expected. I rang to book in a viewing and was thoroughly helped and advised over the phone even through me asking a million and one questions! I received my confirmation text and met the team at the office for my viewings. We chatted along the way and I was made to feel really comfortable even though I was nervous about finding the right location with not a lot of time. The staff were all lovely and really keen to help in any way they could! I have now signed for a lovely house and have had all worries put aside and reassured. Would recommend them to both students and professionals! Thank you!

16 August 2016
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look