DestinationWeddings Reviews 

Our wedding experience was fantastic! Sue guided us toward a resort that fully met our needs, and she took us through all of the steps of the process. Putting weddings together can be stressful, and we were grateful to have someone who could keep everything on track, especially as it got closer to the date. We had a great time and would definitely recommend Destination Weddings to others!

Five stars are just not enough to express our gratitude for Karen! We were told right after we booked our resort that we were getting someone new to work with and wasn't sure what that would mean for us. From the very start, she made our wedding journey incredibly smooth and joyful. She handled all our bookings, transportation, and the countless little details with so much care and grace. Thanks to her, we could truly relax and enjoy every moment of our wedding booking process. Karen is an absolute gem and we can’t recommend her highly enough for anyone planning their big day. Thank you, Karen, for making our experience absolutely unforgettable! Eric & Tiffany Davis

We booked our destination wedding through Destination Weddings for our April 2025 wedding. We met the promotion credit requirement for rooms booked and traveled and paid the room block deposit.

Per our contract, our final reconciliation and refund were supposed to be processed within 90 days of travel — meaning by July 2025. We’re now well past that deadline, and despite multiple follow-ups, we have not received our group deposit refund or our promotional credit that was clearly outlined in our agreement.

Even worse, on August 29, 2025, our coordinator confirmed in writing that our credit would be processed within 30 days. That deadline came and went with no communication, no update, and no payment.

At this point, the company is in clear breach of contract, and we’ve had to seek legal representation just to recover what we’re owed. What should have been a celebratory post-wedding wrap-up has turned into a frustrating, time-consuming battle. Once they have your money, the communication stops.

If you’re planning your wedding, think twice before using Destination Weddings Travel Group. Oh and let’s not forget we had to change travel agents because the first agent, Veronica, was unresponsive. We had multiple complaints from our guests and loss of rooms with guests choosing book directly due to her lack of communication. The follow-through with this company is nonexistent. We expected professionalism and accountability — instead, we’ve been ignored for months.

This experience has completely soured what should have been a joyful memory.

Absolutely awful experience. Planner cancelled first 2 appointments. Then no response. She didn't even send venues that she said she would or respond to a follow up email. It's been 3 weeks and it's been radio silence.

Amy is always a joy to work with! I’ve been working with her for over 6 years now and this is my 4th vacation she’s planned. As always, she is very responsive, timely and stays on top of everything that you can think of. I told her what I was looking to do for my 40th Birthday and she selected a great resort. Hard Rock was massive and we didn’t even have to leave the resort. The customer service, food, drinks, esthetics everything was top notch. I was going through some personal things the week prior to my departure and Amy stepped in and told me not to worry about anything. She literally had my guest direct all questions to her and I just showed up! She handled everything and even offered her prayers for my situation. It’s not everyday you encounter good genuine people like Amy. Can’t wait to book the next adventure with her!

We are using DestinationWeddings.com for our wedding, and the resort that they connected us with is fine, but the Destination Weddings service is laughably underwhelming. They force you to go through them in order to speak to certain resorts, get a large kickback from said resorts, and provide poor customer service. We've had to use them for all of our booking process for our guests, which has been a headache from start to finish.

Majestic Elegance in Costa Mujeres is a top tier all inclusive resort that treats all their guests like royalty. I would highly recommend this resort.

Doing a destination wedding is a 10/10! I would recommend it to everyone! Going through destination weddings was a such breeze! I had ZERO stress on my wedding day because the resort we picked had everything handled and under control! We got paired up and Amy and she was the best!! She took what we gave her and found our dream location to get married at!! My family and myself had never flown out of the country so we had a lot of questions, Amy was very patient and thorough with all the questions and explanations of how traveling outside of the country works. I didn’t have any worries because she had everything handled! I had ZERO wedding stress through the whole process and a lot of that was because Amy did such a great job explaining how things will work and answering questions has they come up! She’s a 10/10💕
If you choose to use Destination Weddings and get paired with Amy, you’ll be in great hands!!

Destination weddings helped my husband and I feel at ease, knowing that our guests were taken care of every step of the way.  Specifically, I worked with Tracy Espina, and from the beginning she ensured that we understood the process and terms of our contract. I cannot imagine having had a destination wedding without working with Destination Weddings. Their expert services allowed us to focus on what was important to us during our wedding planning process and made our wedding day that much more special. Thank you Tracy and Destination Weddings!

My fiance and I were able to work with Susan from Destination Weddings. We had a last minute change of plans in wedding planning so we did not end up booking and ended up more local, however, Susan was great the whole time we talked to her! We first set up a call in August. She instantly got to know us and gave us great recommendations of resorts we would want. She helped us find resorts that fit all of our needs from family friendly to budget friendly and everything we wanted. Even though we didn't end up booking, the whole planning process was very easy with Susan. She was great at answering texts, phone calls, and emails making it very easy to communicate with her with all my questions and concerns. I was super heartbroken to have to let her know that we were unable to move forward with our destination planning a month later, but she was very understanding, which is why I felt it necessary to leave my review for her! If I were to continue planning a destination wedding if all other factors allowed, I would 100% use Susan!

We had the absolute pleasure of working with Susan Robson from Destination Weddings, and we cannot say enough wonderful things about her. From the very beginning, Susan went above and beyond to make the entire process smooth, organized, and stress-free.

Her patience, professionalism, and incredible attention to detail truly stood out. She kept us updated every step of the way—sending emails, setting up calls, and making sure we fully understood all of our options. One of the things we appreciated most was how she carefully went through every part of our contract with us before we signed, answering all of our questions thoroughly. That level of care gave us so much confidence and peace of mind during such a special time in our lives.

Susan’s organization, responsiveness, and ability to get things done made the entire experience seamless. We felt truly supported, and it was clear how much she cared about making this moment special for us.

We are so grateful to Susan for all of her hard work and would wholeheartedly recommend her to anyone planning their wedding or travel through Destination Weddings. She is simply the best!

We had carrie as our wedding specialist and she did not disappoint anytime we had a question. She answered her phone call or email in a timely manner even if she was out of the country for work she handled everything and anything for our wedding. she made the process so much easier. she contacted the hotel overseas to get me an immediate response. If I had a question, she got in touch with my planner in Aruba immediately , who was also amazing. without carrie this wedding would not of been as perfect as it was. she interacted with my guests in a timely manner and helped them with anything that they needed, which took that off my plate! she sent out many emails to my guests about travel documents, invoices, and anything that they should know regarding the wedding. she not only made the process easy for me. She made it easy for my guests! 

I’m glad we went with Destination Weddings in booking our most memorable day of our life. Sandy was very attentive to our wants. She was also quick to answer and respond to any questions. Once we were passed over to the resorts wedding planner, Sandy was still involved. All our needs, wants, and desires for our wedding/honeymoon were exceeded. The sort was perfect and beautiful. Everyone was very pleasant and so helpful. The overall cost of our Destination Wedding was very impressive. Way cheaper than I could have imagined, we wanted simple and yet our moneys worth. This was it!

Working with Amy was the best decision we could have made for our destination wedding in Mexico. From the very beginning, she was incredibly helpful, organized, and attentive to every detail. Planning travel for nearly 50 guests could have been overwhelming, but Amy made the entire process smooth and stress-free. She handled everything—from coordinating flights and ground transportation to making sure each guest felt taken care of. Amy truly went above and beyond, always quick to answer questions and provide guidance along the way. Because of her, we were able to enjoy our wedding and focus on making memories with our loved ones. We can’t thank her enough and would recommend her to anyone looking for a travel agent who genuinely cares about her clients

Amy helped me to plan the wedding of my dreams. Having one person to handle all our travel needs and getting us connected to the right resort was the best. Having a destination wedding was the best thing we could have done. Everyone loved it. It took so much pressure off of me as the bride.

Sue was very attentive, helpful, understanding throughout entire process. Not just with me but with my guest as well. Made process smooth and easy

My now husband and I decided about 2 years ago, after a trip to Riveria Maya, that we wanted to have a destination wedding in that area. When we started doing our own research we found it extremely daunting with all of the options for weddings in Mexico. We had a vision of our dream, but without being able to see each venue in person it was definitely challenge.

I searched for assistance on google and came across Destination Weddings. Little did I know making the decision to use them would, up until the day of the wedding, make our experience non-stressful and to be honest really enjoyable.

Soon after filling out our information on the site we were paired with Sandy Patrzykont. She reached out quickly and was able to take our vision and provide a few venues that were in our price range and that met the tropical aesthetic we were longing for. Due to previous commitments we were unable to visit the location ourselves, but Sandy assisted with setting up a trip and visit for my mom and dad. From the airport pick up to their beautiful room and the coordination to have an onsight tour from the wedding department. Sandy treated our family as if it were us, the bride and groom, on this first trip. Luckily this trip was the final and we selected the resort Sandy had recommended.

In the months to come Sandy assisted all of our guests with their questions about booking their rooms to the on going questions about transportation from Cancun to Tulum, which is quiet a distance. Sandy kept in contact every step of the way and was quick to respond to ever email we sent even in the days leading up to the wedding. There is one specific instance where she blew any expectations out of the water. A guest coming to our wedding had some passport trouble and Sandy worked tirelessly to ensure that when the problem was solved she was able to get from the airport to the resort. and that her check in to the resort would be seamless. This all occurred the day before the wedding and this guest was arriving very late in the evening.

My husband and I are so thankful for Sandy and for the support that the Destination Wedding service provides. I would highly recommend Destination Weddings to anyone who is planning a destination wedding. They allow you to enjoy the process and just worry about the reason the wedding is happening and who you are marrying!

Karen did a wonderful job!! She was always on top of her game!

We used Jose Glambert as our wedding coordinator & he was absolutely amazing! He handled everything for us from the beginning to the end & more. We highly recommend him for any special event!

We had such a great experience with Destination Weddings! Everything was made easy such as booking rooms and transfers, along with the many questions we had! Karen LaSala was our destination travel specialist we were connected with. She was very helpful and made sure to take care of us and all of our guests! She was always timely with her responses as well. We are very thankful!