Found a good deal for a Buenos Aires trip while I was staying in Peru. Good hotels and booking was relatively straight forward.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
A Disgrace of a company. My only regret is that I can't put a 0 star! Oversold the amount of rooms for an hotel when we arrived there was no room available! And obviously despegar doesn't have a sing... See more
Company replied
Despegar.com is a good option when your time is short for your next trip and in all the other companies of air travel has increased the prices, here you find them economic.
Recomiendo siempre tomar un screenshot a la operación ya que muy ocasionalmente las fechas varían o las condiciones como equipaje extra o no. Me pasó en mi última compra, no tome captura de p... See more
Company replied
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Found a good deal for a Buenos Aires…
Found a good deal for a Buenos Aires trip while I was staying in Peru. Good hotels and booking was relatively straight forward.
A Disgrace of a company
A Disgrace of a company. My only regret is that I can't put a 0 star!
Oversold the amount of rooms for an hotel when we arrived there was no room available! And obviously despegar doesn't have a single phone number to reach them.... none that works! But they will take your money, rest assure

Reply from Despegar
Recomiendo siempre tomar un screenshot…
Recomiendo siempre tomar un screenshot a la operación ya que muy ocasionalmente las fechas varían o las condiciones como equipaje extra o no.
Me pasó en mi última compra, no tome captura de pantalla y el viaje que tenía programado con retorno se extendió un día más. Al momento de hacer checkin una noche antes del vuelo, me enteré que la fecha de regreso era errónea, tuve que coordinar con la aerolínea porque ellos no lo podían hacer. Al final pague $50 extra por mi pasaje y el de mi socio.
--
I always recommend taking a screenshot of the operation since very occasionally the dates vary or the conditions as extra luggage or not.
It happened to me in my last purchase, I didn't take a screenshot and the trip I had scheduled with return was extended one more day. At the time of checkin a night before the flight, I learned that the return date was wrong, I had to coordinate with the airline because they could not do it. In the end I paid an extra $ 50 for my ticket and that of my partner.

Reply from Despegar
Userfriendly!
Excellente medio.
Incredible!!!!!
It was very easy to make the…
It was very easy to make the reservations. The prices are lower than any other company.
Thank you.
Rápido y seguro
good service
Accesible rapido y facil
EXCELLENT WEB PAGE
good pay method
Very Good!!!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







