A year ago (Nov2019) I bought 2 flight tickets (reservation no. 696040108800) which were canceled in February 2020 due to the pandemic (cancellation no. IC-569143). I have already paid the t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I used to book my flights here even for work! But not anymore they have been holding my money for 5 months already!!! With this COVID Situation they Sent an email saying they can re inburse the amou... See more
Company replied
That has must have a personal treatment when you have a problem with the reservation because you do not know who to address because only messages come from a computer and there are no answers from a p... See more
Cancelled my flight on July 14, 2020. They confirmed a full refund. Still waiting for it. And no one answers emails, the call center, twitter, etc. Don't use their service.
1.6
Bad
14K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It was very easy to book a hotel
It was very easy to book a hotel, I got te lowest price
24 April 2017
Unprompted review
The app is great!
23 April 2017
Unprompted review
I like every thing only i don't see …
I like every thing only i don't see where to choose seats
22 April 2017
Unprompted review
It is so easy to use!!!
21 April 2017
Unprompted review
Exellent service
20 April 2017
Unprompted review
Excellent Service
18 April 2017
Unprompted review
easy to use
easy to use, instant ocnfirmation sent to e-mail.prices are plus taxes and fees, but once selected total price is displayed clearly.
18 April 2017
Unprompted review
Great price
I like it because I found a great price in my ticket flight.
17 April 2017
Unprompted review
VERY EASY AND CONVINIENT
16 April 2017
Unprompted review
Many trips with Despegar
Good price, fast and easy, never have had a problem
14 April 2017
Unprompted review
exelent company
12 April 2017
Unprompted review
It's a very friendly web to use
It's a very friendly web to use . With all the options you can think of to create a great vacation.
Look into it and be your own judge.
12 April 2017
Unprompted review
Everything went fine.
Everything went fine.
However I couldnt make further reservaronse in Lima. A the same hotel one day later. Why?
11 April 2017
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.