Delivery took a week ... with conflicting messages about when and how delivery would happen ... obviously not D&D's fault; it's just difficult to send packages from Britain to Europe these days and I... See more
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A personal touch (literally).

London, United Kingdom
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Prompt service from ordering to delivery.
Pyjamas beautifully packaged.

Reply from Desmond & Dempsey
They had sent me tatty, and terribly Constructed pyjamas. Customer service basically told me that I should be grateful that im allowed to exchange me tatty, messy ,pyjamas for another pair
That all i have to say!

Reply from Desmond & Dempsey
Thank you to Customer Services for helping me correct a mistake I had made in my order. A big shout out to Mina for going the extra mile.

Reply from Desmond & Dempsey
Mina went out her way to ensure that my parcel returned to D&D , was routed back to me in time for me to travel with on Wednesday. The pyjamas are a 40th birthday present for my daughter in law.
She kept in touch with me which I appreciated.
The pyjamas also arrived in a beautiful wrapping.
Very happy

Reply from Desmond & Dempsey
Was a bit nervous as it was my first purchase and not to sure about the sizing. But my goodness were they so beautiful and the fabric is so soft and comfortable especially for warm nights.

Reply from Desmond & Dempsey
Price went up about £35 just after I added to my basket

Reply from Desmond & Dempsey

Reply from Desmond & Dempsey
I have a D & D nightdress and have just ordered a second exactly the same because I love the leopard print and it is the only thing I can bear to wear in the hot weather.

Reply from Desmond & Dempsey

Reply from Desmond & Dempsey
The best pyjamas, especially for summer and heatwaves - the cotton is thin but not clingy. Beautiful prints. Wonderful customer service, very helpful and patient.

Reply from Desmond & Dempsey
Started charging for returns and whilst I’m sure it’s in the small print they don’t make this very apparent. The fact a lot of their current stock is £29.99 in TK Maxx and on the TK Maxx website makes me worry the company might be having financial issues.

Reply from Desmond & Dempsey
I paid £10 for guaranteed next day delivery and it did not arrive next day. I ordered before the cut off time and have evidence of that, and waited in all day on Saturday, but it did not arrive. I did arrive on Sunday, but I had plans which I had to cancel, in case it was delivered.

Reply from Desmond & Dempsey
As always a perfect product, delivered in good time. Such a delight ordering from you.

Reply from Desmond & Dempsey
I have loved interacting with Desmond and Dempsey everything from choosing their beautiful pjs as presents and for myself and the boundless support that their customer service offers. I had an incredible night sleep wearing my new pjs and i feel like i finally have my go to brand for sleepwear. Excellent quality and beatutful prints!

Reply from Desmond & Dempsey

Reply from Desmond & Dempsey
Top-notch customer support! Mina was incredibly helpful and understanding, and I really appreciate all her help. My dream nightie is arriving tomorrow—I can't wait!

Reply from Desmond & Dempsey
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