Excellent. Couldn't be happier with the purchase. Exceeded expectations. 200x80cm desk → lovely oak top, easy assembly, very sturdy, no wobble. Only thing I'd change is if the presets too... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Excellent. Couldn't be happier with the purchase. Exceeded expectations. 200x80cm desk → lovely oak top, easy assembly, very sturdy, no wobble. Only thing I'd change is if the presets too... See more
Company replied
Quality is good. NO issues, had some minor scratched underside of the table top, however, I was compensated for it. Why not 5 stars? Because, there were no holes drilled in the table top for "Kabe... See more
Company replied
I love my Desktronic table. It’s very stable and sturdy, and it operates very quietly. Adjusting the height is smooth and easy. I assembled it myself by following the video instructions and only nee... See more
Company replied
I ordered a sitPro chair, it was well made and packed. However, the tilt angle was not as advertised and I had to return the chair. Customer support responded promptly and handled return process with... See more
Company replied
Written by the company
Beedstraße 54, 40468, Düsseldorf, Germany
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
One thing you can truly rate a company on is customer service. We made our order for a pro chair and a standup desk. We took delivery of all parts apart from the frame of the desk. We quickly contacted customer service who were uber helpful and quickly available.
Turned out that DHL had destroyed our package and didn’t deliver it. Desktronic and in particular Olaf were amazing. We had the frame delivered within 2 days of the call - couldn’t get any quicker.
The product itself - amazing. Seat is super comfy. The desk - impeccable quality, you can tell this thing will stand the test of time. Definitely worth the investment.

Reply from Desktronic
Quick replacement of damaged part. Desks were delivered with a damaged table leg. I got it replaced within 3 days!

Reply from Desktronic
Great Service and a really nice product with high quality.

Reply from Desktronic
Absolutely great quality of the products. Excellent and friendly customer service with quick and helpful answers. Even after the return period they accepted my unused return - very easy, uncomplicated and promt. Excellent company. Recommended !!!

Reply from Desktronic
After nearly 2 years, there was a problem with one table leg that was somehow stuck. I mailed to desktronic with a description an foto an on the same day, they send new table leg's which arrived two day's later shortly before Christmas! super service, thank you very much!

Reply from Desktronic
I was sceptical about ordering from Desktronic at first. There are a few “knock off” websites that are very similar and with cheaper prices, however upon receipt and assembly of the product I knew that I had made the right choice.
I ordered the HomeOne desk in black/black, size 160x80cm. Dispatch was lightening quick and delivery was 3x working days later. Sleek design with a nice finish and very good quality. Both the legs and the table top are HEAVY; I recommend having two people to assemble it.
No complaints since using it (~4x months). Even though there are other places that look legitimate which offer similar products for slightly cheaper (which I cannot comment on), I didn’t mind paying a bit extra for something that ended up being solid and reliable.

Reply from Desktronic
Amazingly fast delivery.
I spent a few weeks looking for a new desk and kept coming back to Desktronic, I was a bit unsure as I have never come across this company before but my goodness what an amazing desk.
This is solid, the frame is in parts and has a good weight to it and was very easy to assemble. The motors as very smooth and almost silent.
You can also mix the frame and top colours to contrast each other.
I do not often leave feedback but I can without hesitation recomend this product.

Reply from Desktronic
Great customer support, helped me with the issue regarding price change. Strongly recommend.

Reply from Desktronic
The delivery service is always speedy. The products are always of superb quality and packed really well to minimise any damage. The products are very simple to assemble and all tools are supplied with the products. Communication is always prompt and friendly. I highly recommend Desktronic.

Reply from Desktronic
Great Customer Support. After the First package was delivered damaged the Customer Support helped me immediatelly and sent a new package right-away.
The desk frame and the Plate are of excellent quality. Construction was easy to understand.
Would totally recommend.

Reply from Desktronic
Fantastic and quick customer service.
I needed a company invoice and help with the delivery and everything was handled very quick and professionally.

Reply from Desktronic
Easy ordering, fast delivery, fast support reaction and easy returns, high quality products

Reply from Desktronic
Great Quality, very stable stand - Fast Shipment.

Reply from Desktronic
Fast delivery. Good quality. For each screw type an extra screw. And it‘s working perfect and the desk is stable all settings.
Super nice!

Reply from Desktronic
Very pleased with the desk, solid and perfect size for multiple monitors. It was easy to put together. I've had it for nearly a year and still working as expected... I think the only downside is that the position memory hasn't really worked since I had it but it's a nice to have for me, not essential.

Reply from Desktronic
- Easy Assembling (although the parts are very heavy, get a second person if possible)
- Quiet
- Lifts fast
- Memory function is nice
- Table does not wiggle around, very firm even when leaning on it while standing
- It's heavy enough to not move around accidentally
- Has enough room for 3 monitors and everything you need
- Relaxes my back because I can finally stand

Reply from Desktronic
Customer services doing their best- issues with delivery for a great product!Having had difficulty with the company’s chosen delivery firm DHL. After one missed attempt, DHL left my desk outside and claimed I had signed for the delivery. I am currently renovating a property so contacted Desktronic to say I was arranging a date when I would wait for the desk. We only got to the property on the following day-it had been left outside in a rainstorm. Desktronic initially said I was not eligible for a full refund and I had confusing messages and they are arranging a pick up and will refund me once items get back. Given DHL’s performance, and the time wasted , I really feel powerless and let down.

Reply from Desktronic
I purchased many items for my home office and as we all aware life isn't perfect so the items, can arrive damaged etc. However the Desktronic team sorted out the issues flagged and I am happy about it. Now my office looks perfect!

Reply from Desktronic
A fairly-good quality chinase office chair branded in Europe. Nothing less, nothing more.
Excellent website and marketing for regular standard product. Aftersales team has super helpful and responsive though. One has to recognise that.

Reply from Desktronic
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.