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Desktronic Reviews 2,510

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Excellent. Couldn't be happier with the purchase. Exceeded expectations. 200x80cm desk → lovely oak top, easy assembly, very sturdy, no wobble. Only thing I'd change is if the presets too... See more

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Rated 4 out of 5 stars

Quality is good. NO issues, had some minor scratched underside of the table top, however, I was compensated for it. Why not 5 stars? Because, there were no holes drilled in the table top for "Kabe... See more

Company replied

Rated 5 out of 5 stars

I love my Desktronic table. It’s very stable and sturdy, and it operates very quietly. Adjusting the height is smooth and easy. I assembled it myself by following the video instructions and only nee... See more

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Rated 5 out of 5 stars

I ordered a sitPro chair, it was well made and packed. However, the tilt angle was not as advertised and I had to return the chair. Customer support responded promptly and handled return process with... See more

Company replied

Company details

  1. Office Furniture Store
  2. Furniture Accessories
  3. Furniture Store
  4. Office Equipment Supplier

About Desktronic

Written by the company

Desktronic wurde mit einer einfachen Mission in Europa gegründet: hochwertige, ergonomische Büromöbel für alle zugänglich zu machen. Von Anfang an haben wir daran geglaubt, dass Komfort beim Arbeiten kein Luxus sein sollte, sondern der Standard.

Wir designen und produzieren ergonomische Lösungen für moderne Arbeitsbereiche. Von höhenverstellbaren Schreibtischen und ergonomischen Stühlen bis hin zu Tischgestellen und praktischem Zubehör. Jedes Produkt ist auf langfristigen Komfort, Funktionalität und klares Design ausgelegt. Egal, ob du ein komplettes Büro einrichtest oder dein Homeoffice-Setup optimierst. Gute Ergonomie sollte weder kompliziert noch überteuert sein, sondern sollte einfach das Arbeiten komfortabler gestalten.

Unser Anspruch an Qualität und Kundenerlebnis zeigt sich in verifizierten Trustpilot-Bewertungen, wo Kunden unsere Produktzuverlässigkeit, den hilfsbereiten Support und den reibungslosen Versand hervorheben.

Wir bieten schnellen Versand, klare Rückgaberegelungen und sichere Zahlungsmethoden, damit deine Bestellung einfach und sorgenfrei klappt. Bei Fragen steht dir unser freundliches Support-Team per E-Mail, Telefon und Live-Chat zur Verfügung.

Bleibe mit uns in Verbindung, folge uns auf Social Media oder abonniere unseren Newsletter für Arbeitsplatz-Tipps, Produktneuheiten und Inspiration für einen ergonomischeren Arbeitsalltag.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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Rated 5 out of 5 stars

One thing you can truly rate a company…

One thing you can truly rate a company on is customer service. We made our order for a pro chair and a standup desk. We took delivery of all parts apart from the frame of the desk. We quickly contacted customer service who were uber helpful and quickly available.

Turned out that DHL had destroyed our package and didn’t deliver it. Desktronic and in particular Olaf were amazing. We had the frame delivered within 2 days of the call - couldn’t get any quicker.

The product itself - amazing. Seat is super comfy. The desk - impeccable quality, you can tell this thing will stand the test of time. Definitely worth the investment.

24 January 2026
Unprompted review
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Reply from Desktronic

Hello Pete,

thank you for your review.
We are happy to hear, that you are happy with your order, even if the delivery arrived damaged. We did our best to send a replacement to you as fast as possible. That is arrived after 2 days is great!

Best regards,
Desktronic

Rated 5 out of 5 stars

Quick replacement of damaged part

Quick replacement of damaged part. Desks were delivered with a damaged table leg. I got it replaced within 3 days!

19 January 2026
Unprompted review
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Reply from Desktronic

Hello Klant,

Thank you very much for your feedback!

We’re glad to hear that the replacement was handled quickly and that the damaged part could be resolved within a few days. Thank you for your understanding, and we hope you enjoy your desk without any further issues.

Best regards,
The Desktronic Team

Rated 5 out of 5 stars

Great Service and a really nice product…

Great Service and a really nice product with high quality.

13 January 2026
Unprompted review
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Reply from Desktronic

Hello Vans,

Thank you very much for your kind feedback!

We’re really happy to hear that you’re satisfied with both the quality of the product and our service. Enjoy your desk, and thank you for taking the time to share your experience.

Best regards,
The Desktronic Team

Rated 5 out of 5 stars

Absolutely great quality of the…

Absolutely great quality of the products. Excellent and friendly customer service with quick and helpful answers. Even after the return period they accepted my unused return - very easy, uncomplicated and promt. Excellent company. Recommended !!!

7 January 2026
Unprompted review
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Reply from Desktronic

Hello,

thank you very much for your wonderful feedback! We’re delighted to hear that you’re happy with the quality of our products and that our customer service was able to support you in a friendly, quick, and uncomplicated way 😊

We’re especially glad that the return process worked smoothly for you, even beyond the standard return period. Your recommendation truly means a lot to us and motivates our entire team to keep delivering the best possible experience.

Thank you for choosing Desktronic and for taking the time to share your experience!

Best regards,
Desktronic Team

Rated 5 out of 5 stars

super warranty

After nearly 2 years, there was a problem with one table leg that was somehow stuck. I mailed to desktronic with a description an foto an on the same day, they send new table leg's which arrived two day's later shortly before Christmas! super service, thank you very much!

24 December 2025
Unprompted review
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Reply from Desktronic

Hello Thomas,

thank you very much for your great feedback! We’re delighted to hear that we could help you quickly and that the replacement table leg arrived just in time before Christmas.

Providing reliable support even after years of use is very important to us, so your kind words truly mean a lot. Thank you for your trust and we wish you continued enjoyment with your Desktronic desk!

Kind regards
Your Desktronic Team

Rated 5 out of 5 stars

Solid & Reliable

I was sceptical about ordering from Desktronic at first. There are a few “knock off” websites that are very similar and with cheaper prices, however upon receipt and assembly of the product I knew that I had made the right choice.

I ordered the HomeOne desk in black/black, size 160x80cm. Dispatch was lightening quick and delivery was 3x working days later. Sleek design with a nice finish and very good quality. Both the legs and the table top are HEAVY; I recommend having two people to assemble it.

No complaints since using it (~4x months). Even though there are other places that look legitimate which offer similar products for slightly cheaper (which I cannot comment on), I didn’t mind paying a bit extra for something that ended up being solid and reliable.

3 September 2025
Unprompted review
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Reply from Desktronic

Hello Ben,

Thank you very much for taking the time to share your experience with us.

We’re really happy to hear that you’re satisfied with your HomeOne desk and that the quality, design, and fast delivery met your expectations. Your feedback about the assembly and overall stability is especially appreciated and will certainly help other customers.

Thank you for choosing Desktronic and for trusting us — we wish you continued enjoyment with your desk!

Rated 5 out of 5 stars

Amazingly fast delivery.

Amazingly fast delivery.
I spent a few weeks looking for a new desk and kept coming back to Desktronic, I was a bit unsure as I have never come across this company before but my goodness what an amazing desk.

This is solid, the frame is in parts and has a good weight to it and was very easy to assemble. The motors as very smooth and almost silent.

You can also mix the frame and top colours to contrast each other.

I do not often leave feedback but I can without hesitation recomend this product.

20 December 2025
Unprompted review
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Reply from Desktronic

Hello Anthony,

Thank you very much for your wonderful feedback!

We are delighted to hear that you are so satisfied with your desk, from the solid frame and easy assembly to the smooth, quiet motors. It's great that you enjoyed the option to mix frame and top colors as well.

We truly appreciate your recommendation and are happy that your experience with Desktronic was so positive!


Best Regards,
Desktronic

Rated 5 out of 5 stars

Great customer support, helped me with the issue regarding price change.

Great customer support, helped me with the issue regarding price change. Strongly recommend.

19 December 2025
Unprompted review
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Reply from Desktronic

Hello,

Thank you for your feedback.

We sincerely regret any frustration caused by the price change. Your satisfaction is very important to us, and we would be happy to help resolve this issue. Please feel free to contact our support team at info@desktronic.de
, and we will do our best to find a solution for you.


Best Regards,
Desktronic

Rated 5 out of 5 stars

The delivery service is always speedy

The delivery service is always speedy. The products are always of superb quality and packed really well to minimise any damage. The products are very simple to assemble and all tools are supplied with the products. Communication is always prompt and friendly. I highly recommend Desktronic.

28 November 2025
Unprompted review
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Reply from Desktronic

Hello,

Thank you very much for your kind feedback!
We’re thrilled to hear that you’re satisfied with our delivery service, product quality, and packaging, and that assembly was easy with all tools provided.

We also appreciate your comments about our prompt and friendly communication. Your recommendation means a lot to us!

Best Regards,
Desktronic

Rated 5 out of 5 stars

Great Customer Support

Great Customer Support. After the First package was delivered damaged the Customer Support helped me immediatelly and sent a new package right-away.
The desk frame and the Plate are of excellent quality. Construction was easy to understand.
Would totally recommend.

11 December 2025
Unprompted review
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Reply from Desktronic

Hello Florian,

Thank you very much for your kind words!

We’re delighted to hear that you are satisfied with the quality of the desk frame and plate, and that the assembly was straightforward.

We’re also glad our customer support could assist you promptly with the replacement. Your recommendation means a lot to us!


Best Regards,
Desktronic

Rated 5 out of 5 stars

Fantastic and quick customer service.

Fantastic and quick customer service.
I needed a company invoice and help with the delivery and everything was handled very quick and professionally.

10 December 2025
Unprompted review
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Reply from Desktronic

Hello, Markus,

thank you! We appreciate your kind word.

Kind regards,
Desktronic

Rated 5 out of 5 stars

Fast delivery, high quality

Easy ordering, fast delivery, fast support reaction and easy returns, high quality products

2 December 2025
Unprompted review
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Reply from Desktronic

Hello Julia,

Thank you so much for your positive feedback!
We’re happy to hear that you were satisfied with the ordering process, fast delivery, quick support and easy returns — and especially that you appreciate the quality of our products.

If you ever need anything in the future, our team is always here to help.
Thank you for choosing Desktronic!

Rated 5 out of 5 stars

Great Quality and fast shipment

Great Quality, very stable stand - Fast Shipment.

6 December 2025
Unprompted review
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Reply from Desktronic

Hallo Christian,

vielen Dank für Ihre positive Bewertung!
Es freut uns sehr, dass Sie mit der Qualität und Stabilität unseres Produkts sowie dem schnellen Versand zufrieden sind.

Sollten Sie in Zukunft Fragen oder Anliegen haben, stehen wir Ihnen jederzeit gerne zur Verfügung.

Viele Grüße
Ihr Desktronic Team

Rated 5 out of 5 stars

Fast delivery and stable!

Fast delivery. Good quality. For each screw type an extra screw. And it‘s working perfect and the desk is stable all settings.
Super nice!

20 November 2025
Unprompted review
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Reply from Desktronic

Hello Benjamin,

Thank you very much for your review!

We’re glad to hear that you are satisfied with the fast delivery, the quality, and the stability of your desk. It’s great to know that everything is working perfectly and that the extra screws were helpful.

We hope you enjoy your desk for a long time!


Best Regards,
Your Desktronic-Team

Rated 5 out of 5 stars

Very pleased with the desk

Very pleased with the desk, solid and perfect size for multiple monitors. It was easy to put together. I've had it for nearly a year and still working as expected... I think the only downside is that the position memory hasn't really worked since I had it but it's a nice to have for me, not essential.

24 December 2024
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Reply from Desktronic

Hello Mark,

Thank you for your feedback! We’re glad to hear that you’re happy with your desk and that it’s still performing well after nearly a year.

If you’re having any trouble with the position memory settings, please don’t hesitate to contact us—we’ll be happy to help you get them working properly.

Enjoy your setup, and thanks again for sharing your experience!

Best regards,
Team Desktronic

Rated 5 out of 5 stars

Best desk I ever owned

- Easy Assembling (although the parts are very heavy, get a second person if possible)
- Quiet
- Lifts fast
- Memory function is nice
- Table does not wiggle around, very firm even when leaning on it while standing
- It's heavy enough to not move around accidentally
- Has enough room for 3 monitors and everything you need
- Relaxes my back because I can finally stand

25 November 2025
Unprompted review
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Reply from Desktronic

Hello Kevin,

Thank you so much for your detailed feedback! We’re thrilled to hear that you’re enjoying your desk and that it’s helping you work more comfortably.

It’s great to know that the assembly went smoothly, the memory function is useful, and the desk is sturdy enough for multiple monitors. We love hearing that it’s making a positive difference for your back too!

Enjoy your setup, and thanks again for sharing your experience.

Best regards,
Team Desktronic

Rated 3 out of 5 stars

Having had difficulty with the…

Customer services doing their best- issues with delivery for a great product!Having had difficulty with the company’s chosen delivery firm DHL. After one missed attempt, DHL left my desk outside and claimed I had signed for the delivery. I am currently renovating a property so contacted Desktronic to say I was arranging a date when I would wait for the desk. We only got to the property on the following day-it had been left outside in a rainstorm. Desktronic initially said I was not eligible for a full refund and I had confusing messages and they are arranging a pick up and will refund me once items get back. Given DHL’s performance, and the time wasted , I really feel powerless and let down.

21 November 2025
Unprompted review
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Reply from Desktronic

Hi there,

Thank you for taking the time to share this, and I’m truly sorry for the experience you’ve had. This is absolutely not the level of service we expect from our delivery partners, nor the experience we want any of our customers to go through.

We understand how frustrating and disappointing it must have been to find your desk left outside—especially during poor weather—and we completely acknowledge the time and inconvenience this has caused while you’re managing a renovation. Your feedback about the confusing communication is also taken very seriously, and we’re reviewing this internally to ensure we provide clearer, more consistent updates moving forward.

If you have any further questions or would like direct assistance at any point, please don’t hesitate to reach out to our support team—we’re here to help and ensure the rest of the process is smooth.

Thank you again for your patience, and we’re truly sorry for the trouble caused.

Best regards,
Team Desktronic

Rated 5 out of 5 stars

Excellent service and quality items

I purchased many items for my home office and as we all aware life isn't perfect so the items, can arrive damaged etc. However the Desktronic team sorted out the issues flagged and I am happy about it. Now my office looks perfect!

23 May 2025
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Reply from Desktronic

Hi there,

Thank you so much for your wonderful review! We're delighted to hear that you're enjoying your new home office setup and that the quality of your items met your expectations.
While, as you said, life (and shipping!) isn’t always perfect, we’re really glad our team was able to resolve the issues quickly and get everything sorted for you. Knowing that your office now looks perfect truly makes our day.
If you ever need anything else or have any questions in the future, we’re always here to help. Enjoy your new workspace!

Best regards,
Team Desktronic

Rated 3 out of 5 stars

Regular product with great marketing

A fairly-good quality chinase office chair branded in Europe. Nothing less, nothing more.
Excellent website and marketing for regular standard product. Aftersales team has super helpful and responsive though. One has to recognise that.

7 November 2025
Unprompted review
Desktronic logo

Reply from Desktronic

Hi there,

Thank you for taking the time to leave your feedback. We’re glad to hear that you found our after-sales team helpful and responsive — we truly appreciate you recognizing our work.

We understand your comments regarding the product itself and your expectations about its origin and quality. While we partner with reputable manufacturers globally to offer reliable, well-designed products, we’re always listening to customer feedback to improve both quality and transparency.

We’re also happy to hear that you enjoyed the website and overall experience. If there’s anything more we can do or any way we can further improve your chair or support, please don’t hesitate to reach out — we’re here to help.

Thanks again for your honest and balanced review!

Best regards,
Team Desktronic

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