Desjardins Group Reviews 169

Good company in transition as all other banking companies

Don't waste your time with this insurance company , it would take you forever to get a reply & mostly they used wordings in your policy that only a pro can understand.

I just want to say that I have been on a long term disability leave for the first time in my life. My employer uses Desjardins for these situations and I honestly did not know when I was going to return to work. I needed to figure out what my issue was and once I had felt better from my illness I was able to return to work.

During the time off. I was promised that I would have insurance to cover some of my lost wages and I needed an extensive documents filled from my family Dr. Once that they were filled and honestly there was a lot of back an fourth with Desjardins, my family Dr and myself. They had rejected my claim. The reason, IT WAS 4 DAYS LATE.

I have no control to how long my dr will take to fill out pages of paper work. It usually takes at least a week to see a Dr and they are busy enough. After writing an explanation for Desjardins. I had received a phone call that my application was denied. Thats It.

I am out 3-4 months worth of pay and I will Have to struggle for at least the next year to recover from this. I am disappointed. I will never recommend Desjardins to anyone and I will personally boycott their services for the rest of my life. Thats a promise. I know I am one person. But I will be relentless to make sure that I have others not do business with this shady company.

Stay away they con you into a police thst if something happened you not covered. And how go they do that by saying I can make your insurance cheaper and lie on how they do it . Brian Wright burlington screwed me over . And even worse if my wife got into a accident she would not be covered because I was put as owner of both cars and she occasional driver when in fact her car was in her name and the primary driver but he had changed it so I was and we would be screwed if she got into a accident.

Desjardins is the worst company had them for ten years never used my insurance till a lady hit me. Come to find out this company is the worst to deal with. Took over 2 months to get my truck into a shop they picked!!! Happen in February and it's now July still waiting to be reimbursed for tow. Save your time and money find a company that cares this one only take vacation with your money

Insurance Provider through work.
The worst coverage “EVER” 😡
I have paid my physiotherapist over $4000 for treatments….complete run around by this company.
Refusing to pay for my treatments to get back to normal & work after my surgery. Gone as far as to actual say that the payments were returned in the mail to them.
Condescending attitudes over the phone from 20 something twits with absolutely no clue what they are doing nor saying.
😡😡😡😡

This company should be considered a big thief. they took money from me for years, but at the time of the claim, despite receiving all the documents, they did not give me anything. Please do not listen to the slogans of this company. Don't waste your money. They took money from me for 14 years without any responsibility at the time of payment. shame on Desjardins!

I have seen the twin towers fall. I have seen the challenger blow up. Nothing has been as bad as dealing with Desjardins claims. It is worse than not having insurance.

You cant transfer your money outside Quebec, and they dont tell you why, they just hold your money.

After taking over State Farm rates skyrocketed and service plummeted! I finally made the decision to cancel. Agents and staff are horrible! Never give a straight answer- continually talk in circles and NEVER answer the phone. No matter what your inquiry is they constantly try to upsell unnecessary additional coverages.
Billing - Condescending and talk over you. Repeat same thing over and over.
Cancellation penalties are high.
One little positive - Several years ago a claim was made and claims was helpful.

Shop around!!!!!

They insist i cant access my pink slip or insurance documents unless i do it online. Im a senior, i have 4 vehicles insured. I just want my paper bill and documents! They got hold of my email address for a claim and now expect me to use my computer for it all. Not acceptable! We scrapped a 2008 Caravan and got a new car. They charged us a 1 month cancellation fee for the scrapped vehicle of 100.00!! That was a months worth of insurance on it. Stay away!!! They are the worst. That so called friendly giant they advertise on TV? Hes the one thats going to rape you!

Terrible, stay away!

Desjardins denied my claim when I lost my house and all of its contents. I am now homeless and unemployed (was not before I signed up with them). Their comment when they told me my claim was denied, "Have a nice weekend". Appalling, heartless service.

They mess up my paychecks All the time today was the third time in about 3 months. Worst part of it zero accountability. STAY AWAY

They will never pay you, they are making sure you are going in circle with their demand, and when you fulfill every demand, they start forgetting or losing paperwork you already sent, just to wear your patience off and make sure you will abandoned at some point. They are the worst thief I've seen in my life, Desjardins and Paypal. two scammy companies.

The worst experience with a credit card company ever. Never will touch this again.

Worst experience I've had for a credit card company. Nothing good here just pick literally anything else and they are significantly better.

Worst insurance company that i never had in my life. If you think of buying insurance. Think of the others, 100% dont buy insurance to desjardins group.

Terrible, just terrible. Rigid, uptight institution does not accomodate customers like larger banks. Very poor customer service, they treat you like a number not a human. I tried to cash a cheque in my name so I could pay staff at work (they get paid cash). Id been cashing this same cheque no problem for 5 months. All of a sudden right before christmas a manager decides not to unfreeze the cheque today, right before everythings closed for xmas and right before my staff need to buy for their families. If this was never an issue why not just give me a warning and make an exeption just so I can not ruin xmas for everyone? I was told they wouldnt help me and I was spoken to so aggressively. Plus I was told Id get a call from another manager to resolve it and never did. Had no choice but to withdraw all my own money to pay the staff in time. Closed it down and went with CIBC. The first thing I ask, can you cash a cheque at the teller for 4000 without freezing? She goes.. its in your name?? I dont see why that would be a problem....

Thats what I thought. Do not bank with Desjardins. They really do not care about you or your livelihood.

delais interminable au telephone, tres mauvais service