Horrible experience. Horrible onboarding. Terrible design work. A different designer on all of the work for the same product with design inefficiencies. You have to email in slack. Terrible respo... See more
Company replied
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Horrible experience. Horrible onboarding. Terrible design work. A different designer on all of the work for the same product with design inefficiencies. You have to email in slack. Terrible respo... See more
Company replied
What an incredible experience we have had with Design Pickle. Although we are no longer clients, we are happy to recommend Design Pickle to anyone seeking their services. We would like to Highlight ou... See more
Company replied
Unfortunately, the job-to-job performance has been inconsistent. Some jobs come back quickly and well done. Other jobs take longer and have obvious errors and mistakes or uninspired and disappointing... See more
Company replied
Design Pickle is instrumental to our business, As a fractional CMO we want to make sure we can quickly execute ideas. Design Pickle works on our terms on slack. We can quickly see where work orders s... See more
Written by the company
15169 N Scottsdale Rd, Suite 205, 85254, Scottsdale, United States
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 month
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Reply from Design Pickle
The team was incredibly fast and receptive to feedback. In the past i've worked at Fortune 500 with combo of in-house and external agencies and this service blew my mind. Overnight i've received new logos for sub-brands and new marketing landing page designs. So so fast and no hard feeling with direct feedback. Design Pickle is a perfect pairing with copy writing help from ChatGPT. Very efficient and incredibly cost effective.

Reply from Design Pickle
Shocking quality of work. Sales team is A+, quality of work is beginner level. I assume it's because their designers have so much work to do at once they just use templates and generic designs. Very disappointed. Complete waste of money and time for us as a whole.

Reply from Design Pickle
Several years with Design Pickle, and it's not better.
We have had a constant workflow for years (so not just one experience but in aggregate). The quality of the work hasn't improved in spite of repeated asks and notes. From sending along InDesign templates that get ignored to the poor formatting of returned documents, we use about 40-50% of what we get back and of that, we still have to often make modifications and changes to make it presentable. This is particularly distressing in that we have narrowed our asks nearly completely to a couple clients. We have been transitioning many of our higher impact requests to other resources with better results. The dashboard is nice, and the company talks about making improvements. We've yet to see the positive impact.
In response to the company, perhaps I should be clear. I met with the company multiple times in my many years with the platform with requests for many of these things to be addressed. I do hope they do finally address these issues, but this is a review, and up until this time, they have not. It is disingenuous to suggest I have not replied to your company (I did, saying the same thing), spoken to the company (3 times in customer review sessions), or to suggest to people looking at Design Pickle that this is not an authentic experience. It very much is. If you ask for reviews, please be prepared for actual reviews and do not attempt to undercut them.

Reply from Design Pickle
Best design service in the market!
I can't recommend DP higher!

Reply from Design Pickle
The service offers notable benefits, but to fully leverage its capabilities, opting for the upgraded premium plans is necessary. Utilizing the basic plan can pose challenges, particularly with its 24-hour turnaround time. Even with efficient use of the basic plan, users may find themselves needing to plan design projects well in advance. This plan may not be suitable for those requiring fast turnarounds.
On the other hand, the upgraded premium plans offer real-time editing features, which significantly enhance the service's functionality. Despite the limitations of the basic plan, the service remains commendable, allowing users to effectively manage their time and resources.

Reply from Design Pickle
Responded right away and assured me she would get to the bottom of the challenges we were having. It's not always easy communicating with customer service via chat but this was definitely the exception!

Reply from Design Pickle
Megan held my hand the entire time answering my question. Not only did she reach out to my team via Slack, she followed up and make sure I had what I needed. Thank you Megan -- as a new pickler I'm still working through the kinks.

Reply from Design Pickle
As a new small business owner I was looking for affordable options to get a logo and business card designed. Design Pickle was the perfect solution and created something I loved with easy ways to provide feedback to get the job done in a timely manner. I will definitely be back for future projects.

Reply from Design Pickle
Design pickle is incredible. Love using the platform, our designer is intuitive and we are able to get quick turnarounds.

Reply from Design Pickle
It is a pleasure working with Yaminah Vargas. Her guidance, and commitment to our success, set an example.

Reply from Design Pickle
Lacey, Megan, and Kitz, are dedicated, hard-working and easy to talk too. organized. I am very happy with their ability to navigate quickly.

Reply from Design Pickle

Reply from Design Pickle
Design Pickle is an outstanding graphic design service that has exceeded all of my expectations. As a small business owner, their talented designers have been a game-changer, delivering high-quality, professional-grade designs that perfectly match my brand within 24-48 hours of my requests. I've been able to expand my marketing efforts and improve my brand's visual identity thanks to Design Pickle's responsive and exceptional service.

Reply from Design Pickle
The person I work with most frequently is Carlos. He is an amazing designer, communicator, and service provider. He is prompt to let me know when he has questions, is great at identifying potential things I missed in my requests, and has suggestions for us to consider. I have enjoyed working with him, am extremely pleased with his work, and delighted with his customer service!

Reply from Design Pickle
Kit was a great support when I had billing/renewal issues. Managed to handle my account renewal to accommodate our needs.

Reply from Design Pickle
Amazing team to work with. Very quick, amazing work. Love working with them. Down to Earth, punctual, and they always deliver quality.

Reply from Design Pickle
Presentations were basic templates and lacked any real design work.
The admin panel on this application ( the one you interact with the entire time ) looks and functions like internet circa 2007.
Simply inputting text or design feedback feels archaic.
Turn around time was guaranteed for 24 hours but your project would be split into parts, I’d get the first few slides then wait another day.it was not a 24 hour turn around time, I’d submit presentations and this service always delayed me.
Overall design pickle didn’t save me any time and all the work was mediocre.

Reply from Design Pickle
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