My Experience with DesignCap: A Frustrating Shift from Satisfaction to Disappointment I initially subscribed to DesignCap’s monthly plan at $12.99, paying for two months—February 19 and March 20... See more
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When I downloaded my Infographic it missed some text. This was so disappointing for me because I wasted my time. On the other hand, I can download just jpg, I need PDF. My information was that it is a... See more
Company replied
I used a template and downloaded but the original text appears and not my new text. Wasted my time. Prof Hansraj
Company replied
Had difficulty with getting rid of any background photo in the templates
Company replied
Company details
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DesignCap allows anyone to create custom posters and flyers with lots of templates, clipart, and fonts, etc. in minutes, no advanced graphic skills needed. Try it for free now!
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United States
- designcap.com
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My Disappointed Experience with DesignCap
My Experience with DesignCap: A Frustrating Shift from Satisfaction to Disappointment
I initially subscribed to DesignCap’s monthly plan at $12.99, paying for two months—February 19 and March 20, 2025. During that time, I was genuinely pleased with the service. I could resize all the images I needed without issue, and everything worked smoothly. After that, I canceled my subscription.
On July 21, 2025, I decided to invest in the Basic Annual Plan for $59.88, expecting the same functionality. Unfortunately, the experience changed drastically. I was no longer able to resize my images. Every time I tried to save my work, I received an error message: “Sorry, we can’t save your work. Try again later.”
The frame options for the sizes I needed were missing, and there was no way to properly hold or stretch my images. I reached out to support. They responded, and while the frame issue was partially resolved, the stretch function still didn’t work. I emailed again and was eventually able to adjust the image—but still couldn’t save it. The same error kept appearing.
I disputed the charge through my Venmo card, and that process is still ongoing. Today, when I logged in, I noticed my account had reverted to the free plan. DesignCap has been emailing me saying they couldn’t charge my card, yet they’re still trying to bill me—even though my annual plan shouldn’t expire until July 2026.
As of now, I’m still waiting for a refund. What started as a great experience turned into a frustrating and unresolved situation.
they make it seem like you can use…
they make it seem like you can use their services if you sign up then after you sign up they tell you you have to pay to use, there's no way to delete your account. very bad service
Love it!
The fact that your service is free and very very supplied is amazing. Thanks a bunch!
Very useful for dumbass like me
Very useful for dumbass like me, i recommend you to use this web/app for people who want to get started in design and stuff.
Best Design Tool
This is the best online resource with many available options for users yo easily create awesome designs for their projects. Awesome simple interface and great tool for everyone highly recommended
i love this thing.it is…
i love this thing.it is helpfull.1000000% recomended.and thank you very much developer.
In a few minutes I could create I great…
In a few minutes I could create a great Infographic.Nice and easy!
DesignCap
Easy to use design software. No need to master design skills.Lots of templates available to choose from.
When I downloaded my Infographic it…
When I downloaded my Infographic it missed some text. This was so disappointing for me because I wasted my time. On the other hand, I can download just jpg, I need PDF. My information was that it is a free program. It is not true. So, I tried DesignCap but it is not tailored for me and I prefer Canva. Because Canva is completely free and has more opportunities.

Reply from DesignCap
Best ever
This is pretty easy to use, safe and secure, date protected

Reply from DesignCap
really amazinggggg
Easy to make a beautyfull flyer
Easy to make a beautyfull flyer, poster.
It is very good
Its really easy to use, and has good features, even the free version.
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