I had the product originally for one year when the hinge broke. I purchased a second one and had it for about 9 months and the hinge also began to break. I would only slide my foot in and out with... See more
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I've been using the Onychom laser device for over 7 months now on my left foot's big toe and I can finally see the light at the end of the tunnel. I tried other topical treatments and none of them wor... See more
Company replied
I can’t say 100% that it works but I can say after many years and much money spent on this issue I’m seeing a small improvement. I have been using the machine for about a month but I did not purchas... See more
I have been using this product as directed twice a day everyday since 11/30/22 it is now 8/10/23 no noticeable improvement... However the fungus is not getting worse. I feel there are probably podiat... See more
Company replied
3.0
Average
46 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 57% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Antifungal Copper compression socks
The Dermachom socks look beautiful and I support Antifungal Copper compression socks. I bought 2 pair as an Xmas gift for my husband. Unfortunately he will only wear ankle socks, so he has not tried them. Is there a possibility your company would make Antifungal Copper compression ankle socks? He walks an hour every day! Meanwhile I have packed the 2 pair I bought for my son in Canada, who I hope to see there in July 2024. And I will try a pair for the long flight to and from Canada. the compression will help as well as Antifungal Copper. Thank you.
15 March 2024
Unprompted review
Reply from dermachom.com
Hi Kathryn, thank you so much for your kind words and for gifting our antifungal copper socks. We’re happy to hear you like the quality and design. We don’t currently have an ankle-length version available, but your feedback is very helpful as we explore expanding the line. We’ll be sure to share your request with our product team. Wishing you and your family the best!
Onychom Laser Treatment
I've been using the Onychom laser device for over 7 months now on my left foot's big toe and I can finally see the light at the end of the tunnel. I tried other topical treatments and none of them worked and the toe just kept getting worse to the point where the entire nail was infected. Because the nail was infected so severely I been using the red laser pulse mode. At this point it looks like it will take about a year before my nail fungus is totally gone.
21 July 2023
Unprompted review
Reply from dermachom.com
Hi John, we’re so glad to hear about your progress with the Onychom device! You’re absolutely right, toenail fungus can take time to fully grow out, but it’s wonderful that you’ve seen improvement after staying consistent. Thank you for sharing your journey, it inspires others who may be in the same situation!
This product works great!
I’ve been using this twice daily for almost two months and have experienced a tremendous improvement in my nails! Will continue to use as directed. Excellent results!
24 January 2024
Unprompted review
Reply from dermachom.com
Hi Bobbi, that is fantastic to hear! We’re thrilled that you’ve noticed such great results after just two months of consistent use. Thank you for trusting Dermachom and for sharing your experience, we love celebrating wins like yours!
Been fighting this fungus for so long
Been fighting this fungus for so long. But 6 months with Onychom and it’s gone. So glad my friend told me bout this.
19 October 2023
Reply from dermachom.com
Hi Reign, what an amazing outcome! We’re so happy to hear that Onychom helped you finally beat fungus after such a long struggle. We’re also grateful to your friend for recommending us! Thank you for sharing your success story.
In less than a month with Onychom
In less than a month with Onychom, my nails have undergone a significant transformation. The unsightly fungus that cursed me for years is fading and my nails feel healthier overall. Truly a top-notch product!
9 October 2023
Reply from dermachom.com
Hi Alyssa, what fantastic results in such a short time! We love hearing how quickly you noticed improvements and how much healthier your nails feel. Thank you for your kind words and for trusting Onychom to support your nail health.
Onychom has surpassed all my…
Onychom has surpassed all my expectations. Two weeks in and the difference is evident. My nails are clearer, stronger, and healthier-looking. The twice-a-day treatment regimen is easy and totally worth it!
9 October 2023
Reply from dermachom.com
Hi Daniel, we’re thrilled to hear Onychom exceeded your expectations! Clearer, stronger, healthier nails are exactly what we want for our customers, and your story is a great reminder of why we do what we do. Thank you for sharing your experience!
After a week of using Onychom
After a week of using Onychom, I’ve noticed some positive changes. The device is user-friendly and the automatic shut-off is a great feature. However, shipping took five days, which was a bit slow for my liking.
13 October 2023
Reply from dermachom.com
Hi Ariel, thank you for sharing your early results. We’re glad to hear you’ve already noticed positive changes with Onychom! We also appreciate your feedback on shipping times and will continue working to improve speed. We’re excited to see how your progress has continued.
Onychom is a game-changer
Onychom is a game-changer! I love that it’s rechargeable and has a dual-laser system for thorough treatment. I’ve been using it for three weeks, and my nails are already looking healthier. The device itself is sleek and easy to handle.
12 October 2023
Reply from dermachom.com
Hi Sutton, we love hearing this! It’s great to know you’re already seeing healthier nails after just three weeks and that the design fits easily into your routine. Thank you for your thoughtful review, we’re thrilled Onychom feels like a game-changer for you.
It's been a long battle against this…
It's been a long battle against this fungus. But after using Onychom for six months, it was gone. I am really happy that my friend told me about this.
11 October 2023
Reply from dermachom.com
Hi Pamela, what an amazing success story! We’re so happy Onychom helped you win the battle against fungus after such a long struggle. Please thank your friend for recommending us. We're grateful for both of you. Thank you for sharing your journey!
No evidence of that awful fungus after…
No evidence of that awful fungus after 5 months. Onychom is authentic. I will no longer cover my feet!
11 October 2023
Reply from dermachom.com
Hi Oscar, this is fantastic to hear! We love knowing that Onychom has helped you feel confident and free from fungus. Thank you for trusting us and for sharing your experience. It means a lot to our team.
I’ve been struggling with toenail…
I’ve been struggling with toenail fungus for years, and Onychom is the first product that’s made a real difference. The dual-laser system is thorough, and the automatic timing is convenient. My only gripe was with the delivery – the delivery person was quite rude. Nonetheless, the product’s effectiveness makes up for it!
10 October 2023
Reply from dermachom.com
Hi Kenzie, thank you for your kind words and for recognizing the effectiveness of Onychom. We’re so glad it’s made a real difference after years of struggle. We’re sorry to hear about the delivery experience. We’ll share the feedback with our shipping partners. We truly appreciate your support!
Long time user of product
I have been using this product as directed twice a day everyday since 11/30/22 it is now 8/10/23 no noticeable improvement... However the fungus is not getting worse. I feel there are probably podiatrists with a more "proven" treatments. Hence the 2* review
10 August 2023
Unprompted review
Reply from dermachom.com
Hi Paula, we’re sorry to hear you haven’t seen the improvement you were hoping for, despite your consistent use. Toenail fungus can be stubborn and results vary depending on severity and individual nail growth speed. We appreciate you giving Onychom a real chance and would like to review your case to see if adjustments or additional support (such as enhancers or usage tips) could help. Please reach out to us at hello@dermachom.com. We’d love the chance to assist further.
Correct details
Express delivery was fast, as was the local delivery standard. The site has correct details about their product, also the customer service responds within a day, and the product is not only beautiful but effective.
3 July 2023
Unprompted review
Reply from dermachom.com
Hi Thomas, thank you so much for your kind words! We’re thrilled that both the delivery and customer service met your expectations, and even happier that you’re enjoying great results with your device. Your feedback means a lot to our team!
this is a scam company
this is a scam company. never sent laser device. i'm an idiot... learn from me!
1 June 2023
Unprompted review
Reply from dermachom.com
Hi Timothy, we’re very sorry to hear about your experience. We take situations like this very seriously. If you did not receive your order, please reach out to us immediately at hello@dermachom.com with your order number so we can investigate and make this right. We want to ensure every customer receives their device as promised.
long wait for faulty device
I promised to edit this if things changed...they finally sent me a new device and a return label after i loudly complained and threatened to pursue further. The new device works, but now I see Dr. Scholl has something similar for $29....so, we will see if it cures the nail issue. previous post: the device arrived from china after a 2-week wait; it didn't work. the company responded with a suggestion which didn't work. now i hear nothing from them. i'm hoping they will respond and either send a new device or refund my cc...if so, i will change my review; if not, i will pursue this further with better business bureau.
9 June 2023
Unprompted review
Reply from dermachom.com
Hi Suzanne, thank you for updating your review and for sharing your honest experience. We’re sorry again for the delays and initial issues. That's not the level of service we aim to deliver. We’re glad to hear you received a replacement device and we’ll continue to support you if any further issues arise. Your feedback helps us improve our shipping process and customer care. Please reach out to hello@dermachom.com if there’s anything more we can do to assist.
Scam company, beware !
Scam company. Never received device. It’s a Chinese device. They charged me almost 200$ two weeks ago and apparently China express delivery can’t locate it. My dermatologist said under no condition should I use it because uv or uvc devices from china have very shady history. The website is bogus. It’s a total scam. I’m
Sure any 5 star reviews are coming from within the company. It’s a disgrace
10 June 2023
Unprompted review
Reply from dermachom.com
Hi Wendy, we’re very sorry to hear about your experience and want to address your concerns directly. Dermachom takes product quality and customer trust seriously. All of our devices are manufactured to international safety standards and shipped with tracking. If you did not receive your order, please contact us immediately at hello@dermachom.com with your order details so we can investigate and resolve this. We never want a customer to feel misled or unsupported, and we’d like the opportunity to make this right.
It takes a few months but it works…
It takes a few months but it works great!
26 April 2023
Unprompted review
Reply from dermachom.com
Hi Tim, thank you for sharing your results! You’re absolutely right. Toenail fungus takes patience and consistency to clear, so we’re thrilled to hear that the wait was worth it. We appreciate your trust in Dermachom.
Buyers beware
Buyers beware. There are NO miracle cures for toenail fungus. This equipment does not provide any technical data to examine and validate. There are NO clinical studies available to evaluate efficacy. Reviews here already are testifying to the need for caution.
31 March 2023
Unprompted review
Reply from dermachom.com
Hi Jim, thank you for taking the time to share your feedback. We completely understand your skepticism. Toenail fungus can be stubborn and no solution works overnight. While results vary, many of our customers have seen improvement with consistent use. Our goal is always to provide safe, supportive options and clear information along the way. We truly value your perspective and are committed to using feedback like yours to keep improving. If you’d ever like to discuss your experience further, our support team would be happy to help at hello@dermachom.com.
Great Product, Valid 180 days money back guarantee
I bought a device called Dermachom to treat my nail fungus for $149.99. After 2 months, I decided to return it under the 180-day money-back guarantee because my toenail was not healing quickly enough. I provided them with pictures as evidence. They refunded my payment within 7 days.
Later, I purchased their new device, Onychom, and saw improvement in my toenail every week. I am nearly free of fungus now. I highly recommend this seller.
7 March 2023
Unprompted review
Reply from dermachom.com
Hi Daniel, thank you for such a thoughtful review! We’re glad the guarantee worked as intended when you needed it, and even happier that your second device has brought such great results. We truly appreciate your recommendation and your persistence in fighting fungus.
Refund policy is a total scam!
Complete scam.
The device did nothing.
They won't honor the refund.
Save your money.
ETA: I left a review in Jan 2023... just now in Aug 2025 they responded here asking me to contact CS. I DID that back in 2023 and they wouldn't honor the refund. 2+ years later and they try to look like they want to help... right.
24 January 2023
Unprompted review
Reply from dermachom.com
Hi, we’re sorry to hear about your frustration with the refund process. Our 180-day money-back guarantee is in place to protect customers, and we want to ensure it’s applied correctly. Please reach out with your order details to hello@dermachom.com so we can review your case and resolve this for you. We appreciate your feedback and want to make this right.
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