Derila Pillow Reviews 41,226

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 22,859 reviews, reviewers had a great experience with this company. Customers frequently highlight the user experience as very positive, noting that the website is easy to navigate and understand, making the ordering process straightforward and efficient. Many people appreciate the clear communication and notifications regarding tracking and order information. However, some people were dissatisfied with the product and order process. Some reviewers mentioned that the product quality was not as expected, with issues like pillows falling apart or not providing the anticipated comfort. Others found the ordering process confusing due to numerous upsell attempts and a lack of clarity regarding additional items like pillowcases, leading to unexpected purchases or missing items.

What people talk about most

Product

Reviewers highlight ambiguous aspects of the product. Many customers praise the pillows, noting improved... See more

Quality

Consumers find quality to be ambiguous. Many reviewers praise the pillows as comfortable, supportive, and... See more

Order

Customers had ambiguous experiences with order. Many reviewers found the ordering process easy and... See more

User experience

People report positive experiences with the user experience. Customers found the website easy to navigate and... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service. Many reviewers praise the fast and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

One reason this experience was a good one is because every step was made plain and clear to follow and understand until the end. However, it would be better to offer the last five items for the pillo... See more

Company replied

Rated 4 out of 5 stars

Great info, but give the add-on offers once the pillow has been purchased all at once and allow to choose instead of how its currently being offered as I feel like I may have chosen incorrectly now. D... See more

Company replied

Rated 4 out of 5 stars

Before buying it I checked whether this was a scam as there are too many dodgy ads on Facebook! I was delighted with the good communication and notications on tracking. My pillows arrived on time as a... See more

Company replied

Rated 4 out of 5 stars

I have central sleep apnea, and find it difficult to get to sleep with my sleeping equipment and buried in multiple pillows. This single pillow and about a 3° incline to my adjustable bed has made my... See more

Company replied


Company details

  1. Bedroom Furniture Store
  2. Household Goods Wholesaler

About Derila Pillow

Written by the company

EXPERIENCE TRULY LUXURIOUS AND RESTFUL SLEEP

Whether it's neck and back pain in the morning, snoring, or just poor quality sleep, Derila is the bedroom upgrade that helped thousands reclaim and uplift their night time rest. Derila is designed to adapt to your body’s natural shape, offering the perfect support for a deep, restful sleep.

Derila’s ergonomic design adapts to your body for personalized comfort, providing restful sleep. With advanced memory foam, it contours to your neck and spine, promoting proper alignment and reducing pressure points. No matter your sleep position, Derila ensures optimal support, helping you wake up refreshed.


Great For All Sleeping Positions

Neck & Head Alignment

Helps With Snoring

CertiPUR Certified Memory
Foam Tech


DESIGNED FOR UNINTERRUPTED SLEEP

Tired of rolling from side to side on that old shattered pillow the whole night? Exhausted from a stiff neck that keeps you awake till sunrise? Derila helps your body relax, brings unmatched comfort and peaceful sleep that lasts the whole night.


ONE OF A KIND

Derila is the culmination of years of development to create one of the most technically advanced ergonomic memory foam pillows on the market. However, all masterpieces have their cheap imitations. Get the genuine Derila Pillow on their official website.

GET THE ORIGINAL DERILA HERE

Useful Links

Shop Derila Now Track Your Order FAQ Contact Us

Contact info

4.0

Great

TrustScore 4 out of 5

41K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

delivery was very quick and i am very…

delivery was very quick and i am very happy with the product.

11 April 2026
Unprompted review
Derila Pillow logo

Reply from Derila Pillow

Hello Carol,

Thank you for sharing your positive feedback! We're delighted to hear that you were pleased with the quick delivery and are very happy with the product. Your satisfaction is important to us, and we're thrilled to have met your expectations.

Wishing you a wonderful day!

Derila Support Team

Rated 4 out of 5 stars

It was fast & easy, but...

It was fast & easy. However, it would have been better if all the different pillowcases were offered BEFORE completing the purchase!

10 May 2026
Unprompted review
Derila Pillow logo

Reply from Derila Pillow

Hello James,

Thank you for taking the time to provide your feedback. We appreciate your suggestion about offering the different pillowcases before completing the purchase. We have noted your review and are working to enhance the experience.

We truly appreciate your patience and cooperation. Wishing you a pleasant day ahead!

Derila Support Team

Rated 4 out of 5 stars

As I said earlier it has been help

As I said earlier it has been help. I feel I’m correctly positioned and am sleeping better.

11 May 2026
Unprompted review
Derila Pillow logo

Reply from Derila Pillow

Hello,

Thank you for taking the time to provide your feedback.

We are delighted to hear that our product has been helpful and that you are sleeping better. Your satisfaction is important to us, and we appreciate your positive review.

Wishing you continued comfort and restful nights!

Derila Support Team

Rated 4 out of 5 stars

Neck cradle w brain oxygen restored.

Finally a pillow that cradles the neck correctly. I hope it stops my snoring, aids in oxygen support to my brain so I'm not d tired (& requiring lots of sleep) plus helps me not be so dizzy/light-headed during the day.

11 May 2026
Unprompted review
Derila Pillow logo

Reply from Derila Pillow

Hello Terri,

Thank you for taking the time to provide your feedback.

We are delighted to hear that the pillow is meeting your needs and cradling your neck correctly. We hope it continues to aid in your overall comfort and well-being. Should you have any further questions or need assistance, feel free to reach out.

Wishing you a pleasant day ahead!

Derila Support Team

Rated 3 out of 5 stars

The pillow covers

The pillow covers do not attach in the middle to the top or bottom of the pillows. This prevents my head from laying back as it should.

1 May 2026
Unprompted review
Derila Pillow logo

Reply from Derila Pillow

Hello Arturo,

Thank you for taking the time to provide your feedback.

We sincerely apologize for any inconvenience caused. We have noted your review on Trustpilot and are working to resolve your concern as quickly as possible. Please check your email for any updates or requests from our team.

We truly appreciate your patience and cooperation. Wishing you a pleasant day ahead!

Derila Support Team

Rated 5 out of 5 stars

This will be like an adventure

This will be like an adventure, I'll find out what it's like to experience a new kind of pillow

10 May 2026
Unprompted review
Derila Pillow logo

Reply from Derila Pillow

Hello Lawrence,

Thank you for your wonderful feedback! We're delighted to hear that you're excited about your new pillow experience.

If you have more to share, feel free to reach out. For any assistance, please contact our customer service team at https://support.derila.com.

Derila Support Team

Rated 5 out of 5 stars

Good special offer

11 May 2026
Unprompted review
Derila Pillow logo

Reply from Derila Pillow

Hello Damien,

Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed the special offer. If there's anything else we can assist you with, please feel free to let us know.

Wishing you a great day ahead!

Derila Support Team

Rated 5 out of 5 stars

I bought one pillow and now buying more. Best ever.

I bought one pillow and now buying more.

10 May 2026
Unprompted review
Derila Pillow logo

Reply from Derila Pillow

Hello Roberta,

Thank you for sharing your positive experience with us! We're thrilled to hear that you're enjoying the pillow and decided to purchase more. Your satisfaction is our top priority, and your feedback is greatly appreciated.

Wishing you continued comfort and rest with your new pillows!

Derila Support Team

Rated 4 out of 5 stars

I read about it and because I have…

I read about it and because I have sleep apnea I hope this will work so I can sleep with my wife again.

10 May 2026
Unprompted review
Derila Pillow logo

Reply from Derila Pillow

Hello Sharon,

Thank you for taking the time to provide your feedback. We're glad to hear that you're hopeful about the positive impact our product may have on your sleep. We sincerely appreciate your interest and are here to support you along your journey to better rest.

Wishing you a pleasant day ahead!

Derila Support Team

Rated 2 out of 5 stars

I don’t want to give a rating at this…

I don’t want to give a rating at this time.

10 May 2026
Unprompted review
Derila Pillow logo

Reply from Derila Pillow

Hi Pat,

Thank you for sharing your review. We appreciate you taking the time to provide your feedback. If there's anything specific you'd like to discuss or need assistance with, please reach out to us. We want to ensure everything is in order and that you have a positive experience. Please provide your order information (email, order ID, or name) so we can assist you further.

Best regards,
Derila Support Team

Rated 4 out of 5 stars

Derila pillows are fantastic

Before buying it I checked whether this was a scam as there are too many dodgy ads on Facebook! I was delighted with the good communication and notications on tracking. My pillows arrived on time as advised. I really sleep much better with these pillows. I'm delighted with the purchase and am happy to recommend them.

17 March 2026
Unprompted review
Derila Pillow logo

Reply from Derila Pillow

Hello Christina,

Thank you for taking the time to provide your feedback.

We're thrilled to hear that you had a positive experience with the communication and tracking of your order, and that the pillows have enhanced your sleep. Your recommendation means a lot to us.

Wishing you continued comfort and rest with your purchase!

Derila Support Team

Rated 5 out of 5 stars

Excellent

Excellent
THANKS

10 May 2026
Unprompted review
Derila Pillow logo

Reply from Derila Pillow

Hello Manuel Sainz,

Thank you for taking the time to provide your feedback.

We're delighted to hear that you've had an excellent experience with us. Your satisfaction is our priority, and your positive review is greatly appreciated.

Wishing you a wonderful day ahead!

Derila Support Team

Rated 5 out of 5 stars

Mother’s Day Gift

Simple and straight forward

10 May 2026
Unprompted review
Derila Pillow logo

Reply from Derila Pillow

Hello J Caruso,

Thank you for your wonderful feedback! We're delighted to hear that you found the experience simple and straightforward.

Kind regards,
Derila Support Team

Rated 5 out of 5 stars

Easy process, well made

Easy process

10 May 2026
Unprompted review
Derila Pillow logo

Reply from Derila Pillow

Hello Mark Winter,

Thank you for taking the time to leave a 5-star review on Trustpilot. We're delighted to hear that you found the process easy. Your feedback is greatly appreciated and encourages us to continue providing excellent service.

Wishing you a pleasant day ahead!

Derila Support Team

Rated 3 out of 5 stars

I hate company that keeps asking/adding…

I hate company that keeps asking/adding other products after the initial order.

10 May 2026
Unprompted review
Derila Pillow logo

Reply from Derila Pillow

Hello,

Thank you for taking the time to share your feedback with us. Customer satisfaction is very important to us, and we appreciate your input as it helps us improve our services. If you have any further concerns or need assistance, please feel free to reach out to our customer service team at https://support.derila.com.

Derila Support Team

Rated 5 out of 5 stars

Honest trust. Trust pilot is vorrrvt

Honest trust

10 May 2026
Unprompted review
Derila Pillow logo

Reply from Derila Pillow

Hello,

Thank you for taking the time to provide your feedback.

We're thrilled to see your 5-star review on Trustpilot and truly appreciate your support. Your honesty and trust in us mean a lot.

Wishing you a delightful day ahead!

Derila Support Team

Rated 5 out of 5 stars

Easy to order

Easy to order. Easy to skip all the extras offered.

10 May 2026
Unprompted review
Derila Pillow logo

Reply from Derila Pillow

Hello,

Thank you for taking the time to share your positive experience with us. We're delighted to hear that you found it easy to order and navigate through the extra options. Your feedback is greatly appreciated!

Wishing you a wonderful day ahead!

Derila Support Team

Rated 5 out of 5 stars

Thank you very much!

10 May 2026
Unprompted review
Derila Pillow logo

Reply from Derila Pillow

Hello Nathalie,

Thank you for your kind words and for leaving a 5-star review on Trustpilot. We are thrilled to know that you had a positive experience.

Wishing you a wonderful day!

Derila Support Team

Rated 5 out of 5 stars

It really works.

10 May 2026
Unprompted review
Derila Pillow logo

Reply from Derila Pillow

Hello Jim,

Thank you for taking the time to share your feedback.

We're delighted to hear that you're happy with our product and that it really works for you. Your satisfaction is very important to us, and we are grateful for your positive review.

Wishing you a pleasant day ahead!

Derila Support Team

Rated 3 out of 5 stars

Can i get the pillow before im forced…

Can i get the pillow before im forced to review? All of the extra offers during checkout was annoying.

10 May 2026
Unprompted review
Derila Pillow logo

Reply from Derila Pillow

Hello Joshua,

Thank you for taking the time to provide your feedback. We sincerely apologize for any inconvenience caused. We have noted your review on Trustpilot and are working to resolve your concern as quickly as possible. Please check your email for any updates or requests from our team.

We truly appreciate your patience and cooperation. Wishing you a pleasant day ahead!

Derila Support Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look