Derek's Toy Barn Reviews 

215
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and cheap delivery, often noting that items arrived quickly and were well-packaged. Many also appreciate the competitive prices and the excellent quality of the products received. Reviewers frequently highlight the great service, including thoughtful touches like personalized thank you cards and small bags of sweets, which made them feel valued. The communication is also noted as great, with some people receiving refunds for combined shipping on separate orders.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently highlighting quick and fast delivery... See more

Product

Users describe positive interactions with the product, often praising the great quality and fair prices, with... See more

Service

Clients share positive opinions on service, with many reviewers highlighting the excellent overall... See more

Price

People report positive experiences with price, consistently finding good and competitive prices for items.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant Company ! Stumbled on them by mistake but so glad I did ! Customer Service was brilliant and updates provided when requested, nothing seemed to a problem. Item was shipped when I was... See more

Rated 5 out of 5 stars

Preordered a few things back in September. I was concerned they wouldn't arrive before Christmas. The guys at Derek's Toy Barn sent out all the stuff that arrived first (at a delivery loss to themselv... See more

Rated 5 out of 5 stars

Absolutely Fabulous! Competitive prices and very fast delivery. Clear, concise emails AND a packet of skittles with a thank you note! How cool is that. Such a lovely personal touch. Definitely recomme... See more

Rated 5 out of 5 stars

the website is very easy to navigate, the purchasing is also easy to use and the prices are fair. delivery was excellent and i thought the thank you card and sweets were very thoughtful, such a good e... See more


Company details

  1. Toy Store

Written by the company

Small independent store dealing in new and used toys and collectables.


Contact info

4.9

Excellent

TrustScore 5 out of 5

215 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(215)

41 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic Customer Service

Prompt delivery of my order. The item was well packaged and even had a personalised compliment slip inside, which was a nice touch. Great end-to-end experience and would definitely use again.

21 February 2024
Unprompted review
Rated 5 out of 5 stars

Excellent!

Fast delivery, personalised note with the order and the item is brilliant!!

12 February 2024
Rated 5 out of 5 stars

Great range

Great prices, great service, great delivery, well packaged, and topped off with a bag of haribo... I will 100% use them again winner winner chicken dinner

19 January 2024
Rated 5 out of 5 stars

Brilliant

This is a really efficient company. I used the ‘email when back in stock’ option and sure enough as soon as my item was in stock I got an email and went straight online and ordered. Easy to order online, quick delivery. Fantastic!

5 January 2024
Rated 5 out of 5 stars

Happy shopper!

Easy website, great packaging, loved the fact the Funko came with a little card that was personalised and the skittles, well cherry on the cake!!! Human and friendly experience. Highly recommend to anyone. Will definitely use in the future. 😁

4 January 2024
Rated 5 out of 5 stars

Fab!

Superb service from Derek's Toy Barn!
Great range of products, safe and fast delivery. Very happy indeed!

4 December 2023
Rated 5 out of 5 stars

Wrestling Figures

Very good delivery all items sent well packaged safely and securely. Have used site before and will continue to use again 🙂

29 November 2023
Rated 5 out of 5 stars

Great company

I can’t praise this guy enough he always gets back in touch if messaged and the delivery is great always order from him now and would highly reccommend

4 December 2023

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