While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I was very satisfied with the clothes I got from Deqach. They arrived in time, the quality was great, the size was exactly as described and they looked even better than in the site pictures. Very good... See more

Rated 4 out of 5 stars

The one item is a little snug but my second item fit perfectly. One thing that buying online poses a challenge is the fabric or should I say quality of the fabric. It is very hard to discern without... See more

Rated 5 out of 5 stars

One dress fot perfect, same size in another didn't fit, was too small. Emailed customer services, abd they gave % back to keep rather than pay extortionate postage to China. Happy enough

Rated 1 out of 5 stars

Order took too long to arrive. I ordered 3 dresses for my summer holidays but they took nearly 6 weeks to arrive and would have never ordered them as they took too long. I am waiting to see how they... See more

3.8

Great

TrustScore 4 out of 5

199 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(199)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Bad quality and fit, return fee makes it not worth it so you loose your money

Dresses look cute on website, fabric is bad quality and fits terrible. See through, wrinkly, cheap materials. I ordered 5 items, only received 3. Tried returning 2 (unfortunately removed the tag from the 3rd before realizing how bad the fabric quality was) and was informed that it was not worth returning the items because shipping costs would be too high, so they offered me a $13 refund for a total order of $185 USD. Unbelievable, I have never experienced such scam before.

7 July 2021
Unprompted review
Rated 5 out of 5 stars

Dress

I am super happy with the dress. The photo was accurate and I absolutely adore it.
Will surely buy again.

7 July 2021
Unprompted review
Rated 5 out of 5 stars

Great Dresses!

I am so happy with how all the dresses fit and look in real life. They are very true to the pictures and I feel so pretty and comfortable in every dress I ordered. I can't wait to wear them this summer, and have to order more, now!

6 July 2021
Unprompted review
Rated 3 out of 5 stars

Delivery was good

Delivery was good. One dress was detailed as cotton blend but it is not at all cotton it is polyester 😞 but other dresses were as expected and beautiful. Thank you

4 July 2021
Unprompted review
Rated 1 out of 5 stars

I bought two cute sundresses

I bought two cute sundresses. I am very tall and middle aged and realized they were too short for me. I asked to return and they refused. They asked me to send a picture of the dress?? What? Why? They finally offered 50% of what I paid for. They have no return policy which is absolutely absurd. Would NEVER recommend this company!

4 July 2021
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY!!!

Clothes does not look like the pictures at all. Very cheap and stiff. By the look of the clothes it seems like they have a sweat shop going on.

On the website says easy returns if you contact customer service. Not true. I’ve emailed several times and they won’t provide any return address. All they offered is for me to keep the clothes and refund me $25. I paid $140. Why would I want to keep?? Clothes is trash.

I then decided to send back to the return address from the package. I emailed them to let them know. Below is what they responded. Still no return info. Bad service overall. Trust me. Don’t buy! All these good reviews are definitely done by them. I followed them on IG. I wrote my review they blocked me right after. They are definitely scamming people.

Dear customer:

That's not our return address.

We won't receive it.

Anything we can do for you, Please feel free to contact us via

--
Best regards

Deqach 24/7 Service Team

3 July 2021
Unprompted review
Rated 3 out of 5 stars

Finally

Finally! Did receive what I ordered. It did take longer than expected but the customer service was nice and responsive when I sent emails regarding my purchase…. The delivery process however does take long for stander delivery just an FYI but either then that the dresses are cute 😊

29 June 2021
Unprompted review
Rated 4 out of 5 stars

I was so excited when my order finally…

I was so excited when my order finally arrived. Shipping was a little slow but I am beyond happy with my purchase. The dresses are a great quality and I am excited to purchase more items. You can view my full review on YouTube @mybrownsparklez

29 June 2021
Unprompted review
Rated 5 out of 5 stars

Really happy with the tunic top I…

Really happy with the tunic top I purchased and you were very quick to reply to my query! I will definitely recommend your store to my friends and will purchase from you again. Yfank you… Bette Green

28 June 2021
Unprompted review
Rated 1 out of 5 stars

Buyer beware! - DO NOT BUY

Buyer beware!!

Do not buy from this site!

While the dresses and clothes may look cute, when they (eventually) arrive they look nothing like the photos.

The quality is terrible, the customer service is terrible and they do not honor their return policy on their site.

Don’t waste your money with these folks.

You’re better off burning it, tearing it up, or flushing it down the toilet— literally.

Instead of giving it to these folks who clearly are out to defraud people, I wish I had given it to someone who could have actually used it. I thought I was buying from a small company in an effort to avoid some of the big box shops, but this makes me lose faith in sites like this as it appears to just be a scam.

Way to sully the experience for everyone else.

DO NOT BUY.

28 June 2021
Unprompted review
Rated 4 out of 5 stars

Size up!

Although some of the dresses I chose didn't suit me once I tried them on, the others were super cute and exactly as pictured on the web site! I am 5'6" and 180lbs. so I chose XL for all my purchases, but some were still too tight in the bust.

26 June 2021
Unprompted review
Rated 1 out of 5 stars

Ridiculous customer service and return policy

I got two dresses and it took over 6 weeks to get them. The dresses didn't fit and I didn't like them. Sent an email the same day I got them to try to return them and I'm just getting emails from you offering $8 and then $20 when I paid about $80 you just won't give me a refund and that's ridiculous, I will never buy from your website ever again you are a fraudulent company who keeps the customers money even though they are not happy with their purchase.You don't even deserve a star.

26 June 2021
Unprompted review
Rated 4 out of 5 stars

Some items are gorgeous and in very…

Some items are gorgeous and in very happy with them.

However, order was
Very delayed receiving and didn’t really need any of it by time it came since went and bought other clothes while waiting for weeks and weeks for shipment.

Unclear how to send return for items I am unsatisfied with. Have contacted twice and waiting response

25 June 2021
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look