Depop Reviews 7,616

The site is full of counterfeit items. They have the nerve to tell me my Fendi glasses aren't real, even though I provided the receipt for Nordstrom and the authentication card.

Best prices on the internet and great sellers! Always willing to help and answer questions! My new favorite platform!!

Expert Customer Service. Resolved my situation quickly due to the inferior product I received from the Seller. Thank you Depop!

I've been a long-time user and have moved most of my selling back to Depop after they recently removed the seller fees - it's a real step toward supporting individual sellers. However, I have noticed a rise in 'vulture culture' where high-volume resellers spam-offer low prices on quality items just to 'bundle' and flip them for 4x the price.

I was recently targeted by this behavior where I was spam offered several times, lowballed after they already sent a higher offer, and then when they were ignored, bundled all of my items and took advantage of the seller discount which is there for goodwill. When I cancelled the sale because I was uncomfortable with this transaction that was starting to border on harassment, they took advantage of the review of the cancelled transaction to leave negative comments which the Depop team later had to help me get removed.
I find it absolutely awful that big resellers/scalpers like that would not only try to take advantage of smaller, casual sellers, but then also try to punish them when they don't get what they want. I'm very lucky that I've already made several sales with great feedback, but another seller could be easily ruined by something like that.

I'm concerned because this kind of behavior is creating a Poshmark-like environment, an app designed for closet-clearing that got taken over by professional resellers who treat casual sellers like their own personal wholesale suppliers. The end result, which can already be seen, is that casual users will eventually only be able to sell to these 'middlemen' instead of directly to buyers because traffic is being redirected, and casual sellers have to raise prices for their own protection. Affordable items are buried and prices are unnecessary inflated.

What's great about Depop versus other sites, is that it's a community exchanging genuinely nice clothing for affordable prices; it feels like a steal, but it's just good will between people who love fashion. Since Depop recently got rid of seller fees, I'm inclined to think that they're pivoting away from the predatory business model in favor of the more casual, and user protective selling. Additionally, the Depop team was very helpful to help me take the review down.
However, I want people to be able to find great vintage pieces for $15-25, and not have to go through the reseller for a $40+ markup for the 'aesthetic improvement.' Considering everything, I'm hopeful for the direction in which Depop's team will choose to go.

Very satisfied with the service and quick to respond thank you 🙏

They helped me resolve my issue quickly and provided me with clear steps to complete the process. It gives me confidence to continue to use Depop in that they hold sellers to be honest and accurate and they have the integrity to right things when things arrive not as described.

Depop is a good site to sell and purchase unwanted merchandise. A very good way to make some extra cash.

Someone took my photo's from my listing for there own and listed it item cheaper, let Depop know, and they had it removed quickly.

I love the Depop team and the app. It’s a wonderful way of selling and the service is excellent! Thanks Depop!

Kind, helpful, fast and reliable. Kind interactions with welcoming people.

As a long-time buyer and now a first-time seller on Depop, this experience has made me hesitant to continue using the platform as a seller or even a buyer.

While buyer protection is important, the current system appears heavily imbalanced. Sellers can follow all guidelines, accurate descriptions, clearly stated details, and unedited photos and still be held responsible in disputes that are not based on factual inaccuracies.

In my case, a buyer made a late-night purchase (at around midnight and would continue to only communicate and message at midnight) and later claimed the color was “not as described” based on their own assumption about the color, despite the color being explicitly listed in the description. There was no conflicting information and no photographic evidence by the buyer provided to support her claim.

Depop ultimately sided with the buyer without clearly explaining how the item qualified as “not as described.” The response felt templated and did not address the specifics of the case.

This points to a broader issue: in subjective situations sellers appear to carry all the risk, even when they’ve done everything correctly. Without clearer standards and more balanced decision-making, it’s difficult for sellers to feel protected on the platform.

Given my experience, please use Poshmark, Vinted, Grailed or even Facebook Marketplace first.

I’ve sold two items on Depop, and while the buyers received their purchases quickly, the process of receiving my money has been unacceptably slow. It should not take days or weeks for funds to transfer to my bank account. This delay makes selling on Depop stressful and inconvenient. I expected a much more reliable and professional service. I strongly disagree with how Depop handles payments and would caution other sellers to be aware.

Great support and service. Made my experience great

This company claims NO FEE'S , what a lie ! you literally get hit with a fee at check out in addition to shipping which at times is more than the item! There is no customer support on the site , bad experience . I did not go through with the sale abd deleted information as well as the app itself .

Disappointed. Useless site.
They keep removing my listings

I put a review forward , whilst in the review
They again removed the listings.

Don’t recommend, look elsewhere to sell your stuff

There is no other platform like Depop. ‘I wannit I got it gee thanks just bought it’
Straightforward and real. I love it. I’ve had my account for over 2 years. The staff are friendly and responsive and the buyers & sellers are real people and awesome. It’s a community honestly.

Very polite and nice

Depop is a great selling/buying app, customer service was amazing, had an issue with a purchase buyer was very helpful, so was customer service. Have purchased and sold on Depop for about a year no issues.

I had an issue with an order and I didn’t hear back from the seller but Depop handled it excellently within 24 hours!

Good platform for buying and selling