Dentaprime UK Dental Implant Clinic Reviews 

2,532
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 444 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their kindness, professionalism, and making them feel comfortable and well-informed. People frequently highlight the high standard of service, noting efficient procedures and exceptional care that often results in transformative, natural-looking outcomes. However, some customers also noted concerns regarding pricing, with several mentioning unexpected additional costs or feeling that services were overpriced. A few other people also felt that communication was inconsistent, experiencing conflicting information, a lack of personalized attention, or delays in receiving final treatments. Additionally, some reviewers reported issues with temporary products.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, frequently praising their kindness, professionalism, and... See more

Service

Users describe positive interactions with service, highlighting kindness, compassion, and a high standard of... See more

Price

Consumers find price to be a significant source of dissatisfaction, with many reporting that initial quotes... See more

Customer service

Customers had ambiguous experiences with customer service, with many reporting significant dissatisfaction.... See more

Product

People report ambiguous experiences with the product, with some customers expressing satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Due to tooth loss, this has been a highly emotional journey for me. One in which I felt great shame regarding the effects of gum disease. Dentaprime I can not recomend highly enough. A service full o... See more

Rated 5 out of 5 stars

It's a truly unique experience. A well oiled machine. After reception, a trip upstairs to the waiting area to be met with a team member and a pad to check details etc. Next an examinatio... See more

Company replied

Rated 5 out of 5 stars

A truly professional & modern set up, as soon as you walk into the building your met with the reception ladies who will keep you up to date with on the day timings. I'm really happy with the level of... See more

Company replied

Rated 5 out of 5 stars

Just finished my final check up after having implants and couple of crowns. I can smile now with no embarrassment and have received multiple compliments about my new teeth.

Company replied


Company details

  1. Dental Implants Periodontist
  2. Dental Clinic
  3. Dentist
  4. Denture Care Center

Written by the company

Our mission at Dentaprime UK is to make high-quality dental implant solutions affordable for anyone in the UK! Our state-of-the-art dental clinic situated in Stratford, London. We offer affordable first-class dental implant treatment at the heart of the UK. You no longer need to travel to Hungary, Poland or Turkey to get a dazzling smile that will not cost an arm and a leg. What you get by choosing Dentaprime: - If the bone density allows it you get fixed teeth over implants within 24 hrs; - Fixed teeth in your mouth, not in a glass - no more wobbly dentures; - Smile again with confidence - Eat your favourite foods without pain - Save up to 70% of your dental treatment compared to other private UK dentists; - Treatment in London, UK - no need to travel abroad anymore.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 94% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(2,532)

421 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant service!!!

9 March 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Thank you for your great review, Perry! We’re pleased to hear you received brilliant service and appreciate your feedback.

Kind regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

Great service as always!!!

9 March 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Thank you for your kind words! We’re glad to hear the service has been great as always and appreciate your continued support.

Kind regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

Very good i wood recommend to any…

Very good i wood recommend to any body.many thanks .made me fill at ease.

6 March 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Thank you so much, Mark! We’re pleased to hear you felt at ease during your visit and really appreciate your recommendation.

Kind regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

It’s been a long process but I’ve…

It’s been a long process but I’ve finally got my temps all in all I’m very happy so far. I’m so excited for the next chapter with Dentaprime uk. Pleasant staff very professional team.so far so good 👍👍👍

7 March 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Thank you for sharing your experience, Paul! We’re glad to hear you’re happy with your temporary teeth and that the journey so far has been positive. We look forward to supporting you through the next stage of your treatment.

Kind regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

Brilliant exceptional!

6 March 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Thank you for your wonderful feedback, Cona! We really appreciate your kind words.

Kind regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

Everything was clear from start to…

Everything was clear from start to finish I was made to feel welcome and at ease by all staff specially by James hoare and krista in the waiting area!!

6 March 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Thank you for your lovely review, Shindy! We’re pleased to hear everything was clear and that you felt welcome and at ease. We’ll be sure to pass your kind words on to James and Krista.

Kind regards,
The Dentaprime UK Team

Rated 1 out of 5 stars

I have had a dreadful experience

I have had a dreadful experience, and they have refused to refund me for overcharging.
I initially contacted them by phone and arranged an appointment to get a quote.
I attended the clinic for my appointment (it is a 2 ½ hour each way journey).
After initial investigation by a dentist, I was passed to an administrator. I was told that they could do the phase 1 investigations now at a cost of £229. However, if I paid £299 towards the treatment, I would be able to keep their offer of a discount until I decided to proceed, I paid this. For this I was subjected to high pressure sales tactics on time, price and availability. They then gave me a 33-page contract I had to sign before treatment began. I would have needed a day to review this and register my objections. (I did review it at home later and responded with 10 clauses I disagreed with).
Since that appointment I have received 5 different quotes all with different solutions and prices.
I then arranged a second appointment to find a way forward. I arrived 10 minutes late and they refused to see me. Remembering it is a 2 ½ hour journey each way. I returned home and complained saying I now did not want to proceed with the treatment and requested a refund of the £70 being the difference of the £229 for initial investigations and £299 as deposit for future treatments. They refused to refund me stating the contract says I had 3 days cooling off to get a refund.
This company seems to make up the pricing on the fly, are arrogant and use pressure tactics to get people to sign up. I have also spoken to others who have come across Dentaprime and have been told they have a high rate of implant failures that they have to fix. I would advise you to try other dentists.

13 November 2025
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

We’re sorry to read your review, Martyn, and that you feel dissatisfied with your experience.

Our consultation process is designed to provide a thorough clinical assessment and outline potential treatment options based on the findings from examinations and scans. In some cases, different treatment approaches may be discussed or refined following further clinical review, which can lead to updated quotations. These are intended to ensure patients receive the most appropriate treatment plan for their individual needs.

Regarding deposits and refunds, these are handled in accordance with the terms agreed at the time of booking, including the stated cooling-off period. We regret that this has caused frustration in your case.

We would welcome the opportunity to review your concerns in more detail and clarify the points you have raised. Please feel free to contact us directly at service.uk@dentaprime.com
so we can investigate this further.

Kind regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

Everyone is always very helpful and put…

Everyone is always very helpful and put your mind at ease when you are having treatment.

5 March 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Thank you for your kind feedback, Iian. It’s great to hear that our team helped put you at ease during your treatment — providing reassurance and support is very important to us!

Kind regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

Great as always pleasant visit 👍

4 March 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Thank you so much for your review! We appreciate your continued support and are glad your visit was pleasant as always.

Kind regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

A Life-Changing, Pain-Free Experience at Dentaprime

​I cannot recommend Dentaprime highly enough. From the moment I walked in, I felt completely at ease.
​Planning & Pricing: A huge thank you to Milly, who handled my dental plan and pricing. She made everything so clear and straightforward from the start.
​The Procedure: Dr. Yasmin "Habibi" is truly the best. She was so gentle and caring throughout. I had implants and a bone graft done with no pain at all.
​The Atmosphere: I felt so relaxed and happy with the care from my dental nurse Deanna that I was even having a little dance while getting my implants and bone graft done! It’s rare to find a clinic where you can feel that comfortable during surgery.
​The Results: Dr. Ivan, who fitted my temporary teeth, was brilliant. He explained everything perfectly and made sure I was happy with the result.
​The Welcome: A special shoutout to the lovely James on reception and all the girls at the front desk who always make you feel so welcome and looked after.
​If you are looking for dental work where you feel genuinely cared for, this is the place to go!

4 March 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Thank you so much for your detailed and thoughtful review, Angel.

We’re very pleased to hear that your experience with our team has been so positive, from the planning stage through to your treatment and temporary teeth fitting. We’ll be sure to share your kind words with Dr Yasmin, Dr Ivan, Milly, Deanna, James, and the rest of the team.

Your feedback means a great deal to us, and we’re grateful you trusted Dentaprime with your treatment journey.

Kind regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

Top class staff

2 March 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Thank you for your kind feedback, Dani. We truly appreciate your comments about our team.

Kind regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

Excellent customer service as always

Excellent customer service as always

2 March 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Thank you for your review, Jordon. We appreciate your continued support and are pleased to hear you received excellent customer service.

Kind regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

See you in 6 months time

See you in 6 months time, really happy with everything so far 👍

26 February 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Thank you for your kind words, Majed! We’re so pleased you’re happy with everything so far and we look forward to seeing you again in six months.

Kind regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

all staff are polite to each other and…

all staff are polite to each other and they treat one other with curtisy and respect as well as the patients.

26 February 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Thank you for your thoughtful review! It’s great to hear you noticed the respect and courtesy within our team as well as towards our patients — that culture is very important to us.

Kind regards,
The Dentaprime UK Team

Rated 1 out of 5 stars

I put my trust in this company and was…

I put my trust in this company and was messed about by them for months. Wrong Information given over and over. Ill fitting bridge incorrectly made causing a speech impediment. So many people have issues with this company they eared the nick name denta crime. They reply asking me to contact them but I am always in touch with them via email what app Facebook messenger and phone calls which ive now started to record on my end as there have been times they denied speaking to me even though I have the call log. Shame on u.
Please stop gas lighting me. You are well aware that I have been given wrong information on many occasions. Which is why my complaint was upheld. Stop pretending you actual do something when you mess up I have been for more xrays in February as you well know. And u are supposed to repair my left hand side where you messed up and left me with a speech impediment still waiting on a plan I have every right to let potential customers know what to expect. You dont even have a waiting room fgs. Use this company at your own risk

26 February 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

We’re sorry to read another review from you, Lisa, and to see that you continue to feel frustrated about your experience.

Concerns relating to fit, speech, or prosthetic comfort are taken seriously and should always be clinically assessed so appropriate adjustments or corrections can be made where indicated. Implant restorations can sometimes require refinements during the adaptation period, and these are normally addressed as part of the treatment process.

We also strongly refute the suggestion that communication is denied or avoided. Our teams document patient interactions across phone, email, and messaging channels to ensure continuity of care. If there has been any misunderstanding, we would prefer to address this constructively rather than through repeated public exchanges.

As previously stated, we remain willing to review your case in detail through the appropriate clinical and complaints process to ensure everything has been assessed properly.

If you would like us to conduct a further formal review, please contact us directly at service.uk@dentaprime.com
so we can look into this thoroughly.

Kind regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

Can’t thank Dee enough

Can’t thank Dee enough, incredible, professional and amazing smile to greet you in, she’s an absolute pleasure and would highly recommend, thank you Dee for making the journey so seamless and welcoming 🙂

25 February 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Thank you so much for your wonderful review, Andy! We’re thrilled to hear Dee made such a positive impact on your journey.

Kind regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

Everything is brilliant

Everything is brilliant, 5 stars all round!!

25 February 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Thank you for your fantastic review, Mariusz! Five stars all round means a lot to our whole team — we truly appreciate your support.

Kind regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

Amazing as always no problems.

25 February 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Thank you for your great review, Stephen! We’re so pleased to hear everything has been amazing as always and that you’ve had no problems.

Kind regards,
The Dentaprime UK Team

Rated 5 out of 5 stars

Overwhelmed how nice everybody is!!

24 February 2026
Unprompted review
Dentaprime UK Dental Implant Clinic logo

Reply from Dentaprime UK Dental Implant Clinic

Thank you so much for your lovely review! We’re truly delighted to hear you felt so welcomed — creating a friendly and supportive environment is very important to us.

Kind regards,
The Dentaprime UK Team

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