We started off well. Ended up ordering a product, Mandy called us and stated they no longer had that product and would we be ok with something else? Of course we were not sure if it would be the right... See more
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A cook's dream kitchen appliance ... have always wanted one of these in my kitchen after seeing them in countless OR scenes during TV shows and movies as the surgeons prep for their mission ... so con... See more
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Amazing customer service from Chris - Inventory Acquisition Specialist. Easy transition from selling old equipment, to pick up, to researching and buying new. Got me in touch with the right reps to... See more
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I did my full office with DentalPlanet, although there were some hiccups but Tony, Maria, Dwight have been amazing through out and corrected the wrong. I am extremely happy with everything. Would High... See more
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Company details
About DuraPro Health
Written by the company
DuraPro Health has been serving the Dental Industry since the early 1990’s. We were one of the very first internet-based dental suppliers and have grown to offer over 40,000 products to dental and medical professionals around the world! The DuraPro Health team has built a reputation of quality and integrity in the Dental and Health Care Industries. We are proud of achieving our A+ rating with the Better Business Bureau, and a consistent 4.5 of 5 or better cumulative score from TrustPilot and all third party review sites.
We continue to work hard to ensure our customers receive the best value and service available. Our mission today is to provide professionals with affordable quality in supplies, new and refurbished equipment, and services. Our vision for tomorrow is to lead the industry with affordable equipment as well as expert service and superior supplies.
Every process will be completed with integrity and to the highest quality standards, exceeding customer expectations at every step. Our knowledgeable, dedicated workforce will deliver value to our customers, and solid financial performance for our stakeholders.
We provide a full range of solutions from by utilizing a knowledgeable sales team with over 100 years of combined industry experience backed by an additional 80 plus years of technical equipment expertise ready to serve you.
Contact info
707 N Scott Ave, 76306, Wichita Falls, United States
- 866-815-7606
- ccare@dentalplanet.com
- dentalplanet.com
3.4
Average
347 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Kelly’s stuff
Awesome experience and stuff and stuff and stuff and stuff
4 January 2020
Unprompted review
Reply from DuraPro Health
Dr. Kelly, thank you for this great review. Thanks very much for purchasing your dental lab equipment from Dental Planet!
the service was great
the service was great, and the product arrived in about one week
30 December 2019
Unprompted review
Reply from DuraPro Health
Dr. Gladnick, it's great to hear that you were pleased with our service and product. We sincerely appreciate your business, and especially that you took time to leave this great review.
Amazing customer service! Best company ever!
Amazing customer service! Quick, effective and my pink Montana Jacks were perfect 😍
24 December 2019
Unprompted review
Reply from DuraPro Health
Thank you very much for your business! It's great to hear that you were very happy with our service and scalers from PDT.
Since my previous review Dental planet…
Since my previous review Dental planet came through and gave me a new PC for my panorex shipping next day. they kept their word and since I have done business with them now 3 times I can say you cannot go wrong buying from their company
18 December 2019
Unprompted review
Reply from DuraPro Health
Dr. Rubin, we sincerely appreciate your business and thank you very much for this great review. We sincerely want to make sure you are completely satisfied with our products and service and look forward to working with you again.
Great customer service.Got what I…
Great customer service.Got what I needed.Shipping could have been faster.
18 December 2019
Unprompted review
Reply from DuraPro Health
It's great to hear that you are pleased with our service and the product you needed. Thanks for choosing Dental Planet and for leaving this great review.
Issue Addressed
Shipping label received - updated review
You never sent me the shipping label for my brand new Lil Beaver
16 December 2019
Unprompted review
Reply from DuraPro Health
Thanks very much, Cohasset Dental. Glad we were able to overcome the communication issue and get this taken care of. We appreciate your feedback and this nice review very much.
18-03986-62226
Order number: 18-03986-62226
I have not received the refund on the shipping cost.
As per your email attached , you were going to refund the cost to send the TPC Scalers back. I have the confirmation that you received the items, all I need is the money back. I'm attaching once again the shipping cost receipt.
Thanks again for your support on this matter.
Good Morning,
I have not received the refund on the shipping cost.
As per your email attached , you were going to refund the cost to send the TPC Scalers back. I have the confirmation that you received the items, all I need is the money back. I'm attaching once again the shipping cost receipt.
Thanks again for your support on this matter.
24 November 2019
Unprompted review
Great and easy to use!
24 November 2019
Unprompted review
Reply from DuraPro Health
Thank you for your business and for taking the time to leave this excellent review.
Great website
They were very helpful over the phone and have good prices on a sizable selection.
21 November 2019
Unprompted review
Reply from DuraPro Health
Thank you very much for this great review. We appreciate you being a Dental Planet Customer!
The customer service at dental planet…
The customer service at dental planet is second to none. Got my order fast and they saved me money. I will definitely be using them for future purchases.
19 November 2019
Unprompted review
Reply from DuraPro Health
We appreciate your business very much and are especially thankful for this excellent review.
Got what I needed
Got what I needed, works great!
Shipping could have been faster
17 November 2019
Unprompted review
Reply from DuraPro Health
Thanks so much for your business and for taking the time to provide this review.
Great customer service!
Scott was very helpful and quick to respond to my questions and to correct overcharge for shipping.
14 November 2019
Unprompted review
Reply from DuraPro Health
Thanks very much for taking the time to leave this excellent review. We appreciate your business very much.
I have worked with Dale for a number of…
I have worked with Dale for a number of years and he did an exceptional job each time. He always went out of his way to make sure I was happy. Great service! I am a very satisfied customer and I would highly recommend him and Dental Planet
8 November 2019
Unprompted review
Reply from DuraPro Health
Dr. Kruchoski, on behalf of the entire Dental Planet team, we are very grateful for your business over the years. It's great to hear that Dale is providing exceptional service. Thanks so much for taking a moment to provide this great review.
Great customer service
2 November 2019
Unprompted review
Reply from DuraPro Health
We sincerely appreciate this great review, and thank you for choosing Dental Planet!
I was not in the office when they…
I was not in the office when they equipment was delivered. My instructions were followed to the letter, I am looking forward to doing business with them again.
2 November 2019
Unprompted review
Reply from DuraPro Health
Thank you very much for your business and especially for this review. We are very proud of our team and especially glad everything was just as you expected. We certainly are looking forward to working with you again soon!
Product was exactly as advertised
Product was exactly as advertised. Shipping was on time. Completley satisfied with my experience.
28 October 2019
Unprompted review
Reply from DuraPro Health
We really appreciate your business, Dr. Watt! Thank you very much for this great review.
Dental planet is a good company to work with
We had 2 dental chair toe covers made. I sent pictures, chair model numbers and talked with reps several times re: the fabricating of these toe covers and unfortunately they did not fit at all.I even went out and purchased additional Velcro to try adj but was unsuccessful. Dental Planet reached out to rectify the issue, offered to remake but we had already ordered from another company so Dental Planet gladly gave us a full refund.
28 October 2019
Unprompted review
Reply from DuraPro Health
Dr. Rushin, we thank you for working with Dental Planet. We sincerely apologize that your toe covers did not fit correctly. We hope to work with you again soon.
Scott York has been very helpful and…
Scott York has been very helpful and generous with his time answering questions
25 October 2019
Unprompted review
Reply from DuraPro Health
Thank you so much, Dr. Tisdelle for this review and for your business. We totally agree that Scott is a great resource.
Everyone has been great to help me!!
18 October 2019
Unprompted review
Reply from DuraPro Health
Great to have you as a customer, Dr. Shackelford. Thank you for taking a moment to leave us this review.
Reply from DuraPro Health
Thank you very much.
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