Isabella Hawley has been amazing, I've never been through anything like this before and she helped me throughout this whole process. Isabella has put my mind at ease the whole way through. Her knowled... See more
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The staff i have spoken to have been very sympathetic and understanding & always seem happy to help & answer any questions, They have accepted my case & hopefully i will get a good outcome. Phone & em... See more
Good experience- this firm kept me updated and helped me to win my case ultimately. Their terms were clearly defined from the outset and they ensured I understood every aspect of things. I am h... See more
Company replied
Well,... Never did I think claiming compensation would be so easy. I had the pleasure of Nick, he is kind, considerate, understanding, knowledgeable, realistic and reassuring, and above all...... See more
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Company details
Written by the company
The Dental Law Partnership is a specialist firm of dental negligence solicitors providing high quality legal representation exclusively for patients who have received negligent treatment from their dentist. Described as ‘market leader in dental claims’ by The Legal 500, we are the nationwide dental claim specialists, representing patients in the majority of the dental negligence claims brought in England and Wales today. Most of our cases are run on a ‘no win, no fee’ basis allowing access to justice for dental patients.
Contact info
Middlewich Road, CW5 6PE, Crewe, United Kingdom
- 01270 613320
- info@dentallaw.co.uk
- dentallaw.co.uk
4.8
Excellent
554 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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DO NOT USE THE DENTAL LAW PARTNERSHIP.
DO NOT USE THE DENTAL LAW PARTNERSHIP.
If you have a complaint against a dentist report it to The General Dental Council.
They are highly professional, compassionate and trust worthy. I feel totally vindicated after The General Dental Council investigated and examined all the evidence I provided them with and their report concluded that "his professional practice fell far below the standard they would expect".
The Dental Law Partnership have none of the attributes or qualities of the General Dental Council. My experience with the DLP was appalling! A complete waste of my time and energy and it has had a huge impact on my emotional health.
After nearly seven years of dealing with the DLP and with no resolution in sight, I could not continue with the claim.
Every bad review I have read mirrors my own experience of the DLP.
To date I have spent over £15.000 trying to have the damaged rectified and that is on going.
I received £3.850.00 from the DLP and they got £39.000.00!!!!!
The Dental Law Partnership let me down, shame on them. DON'T USE THEM
21 September 2025
Unprompted review
Reply from The Dental Law Partnership
Hi Peter,
Thank you for your feedback, and we are sorry that you are unhappy with the outcome of your dental negligence claim. It might be helpful for you if we explain how a complaint by a patient about dental treatment to the dental regulator, the General Dental Council, is different from a dental negligence claim, and why that matters. The General Dental Council is only concerned with whether dentists have behaved in accordance with their professional ethical standards and it does not provide any financial compensation for patients, whereas a negligence claim is concerned with whether the legal requirements for dental care have been broken and obtaining financial compensation for injured patients. Unfortunately, in our adversarial legal system a dentist’s insurers may resist settling a dental negligence claim for years resulting in mounting legal costs on both sides but at the Dental Law Partnership we take pride in supporting our clients’ claims for as long as it takes to achieve the compensation that is deserved. We hope that helps to address your concerns.
Yours sincerely
The Dental Law Partnership
Exceptional service
I was really apprehensive about calling as I didn’t know what to expect. The lady I spoke to was really patient and explained everything thoroughly. She took all the details and told me they would be in touch after reviewing my case. I was really surprised that I received a call back the same day. I’m really impressed with the service received.
19 September 2025
Unprompted review
Reply from The Dental Law Partnership
Hi Michelle, thank you for taking the time to leave such a lovely review. We're thrilled to hear of your positive experience with the team and service you have received so far. We wish you all the best :)
Great communication
Great communication, always kept up to date with progress, honest with expectations.
19 September 2025
Unprompted review
Reply from The Dental Law Partnership
Hi Michael, thank you for taking the time to leave such a lovely review. We're thrilled to hear of your positive experience. We wish you all the best :)
Tyla Westwood has been professional…
Tyla Westhead has been professional thought-out my claim and given invaluable advice.
Thank you, Raaj M
17 September 2025
Unprompted review
Reply from The Dental Law Partnership
Hi Raaj, thank you for taking the time to leave such a lovely review for Tyla. We will pass on your kind words to her. We're thrilled to hear of your positive experience. We wish you all the best :)
Great team
Great team. Easy to claim. Everything is done behalf of claimant. Recommend. Successful outcome
16 September 2025
Unprompted review
Reply from The Dental Law Partnership
Hi Jolanta, thank you for taking the time to leave a review! We're thrilled to hear your experience has been so positive - we wish you all the best :)
When considering pursuing a negligence…
When considering pursuing a negligence claim, it can be challenging to decide whether to enlist the help of a solicitor. However, my experience with The Dental Law Partnership reassured me from the very first contact until my case was resolved. I worked closely with Paula, the senior solicitor, whose communication and guidance were outstanding. Her professional demeanor and sincere advice made a significant difference throughout the process. I highly recommend The Dental Law Partnership for anyone seeking support in dental negligence cases.
3 January 2025
Unprompted review
Reply from The Dental Law Partnership
Hi Col, thank you for taking the time to leave such a positive review for the Dental Law Partnership and Paula. We're thrilled to hear of your experience and Paula's professionalism while guiding you through your claim. We will pass on your kind words to her. We wish you all the best for the future!
Amazing service
Riya is amazing and kept me informed on the progress of my case the whole time. Thank you .
28 August 2025
Unprompted review
Reply from The Dental Law Partnership
Hi Allison, thank you for taking the time to leave such a lovely review for Riya. We're thrilled to hear of your experience and that Riya kept you informed of the progress of your case. We will pass on your kind words to her. We wish you all the best as your case continues :)
Jaine was superb
Jaine was superb ! Polite knowledgeable and very helpful. This is a traumatic time and she was amazing at putting me at ease
26 August 2025
Unprompted review
Reply from The Dental Law Partnership
Hi Jayne, thank you for taking the time to leave such a lovely review! We're thrilled to hear your experience with Jaine has been so positive and will pass on your kind words - we wish you all the best :)
The dental law partnership have been…
The dental law partnership have been helpful and keeping me up to date with how my claim is progressing and time frames etc. Abigail has been great: so friendly and clear on explaining the process and her role checking o understood all the steps so far. The paperwork is really easy to understand and no scary law jargon!
13 August 2025
Unprompted review
Reply from The Dental Law Partnership
Hi Alice, thank you for taking the time to leave such a lovely review! We're thrilled to hear your experience with Abigail has been so positive - we wish you all the best :)
Very honest professional and helpful…
Very honest professional and helpful all times
12 August 2025
Unprompted review
Reply from The Dental Law Partnership
Hi Victoria, thank you for taking the time to leave a review! We're thrilled to hear your initial experience with our team has been so positive - we wish you all the best :)
Good service
Can't fault the service so far, friendly, succinct, and understanding.
11 August 2025
Unprompted review
Reply from The Dental Law Partnership
Hi Alex, thank you for your review! We're thrilled to hear your initial experience with our team has been so positive - we wish you all the best :)
I contacted them and they got back to…
I contacted them and they got back to me promptly. Within a few days i had an answer to my enquiry and the lady I spoke to was very pleasant and polite. She is a great representative for the company.
8 August 2025
Unprompted review
Reply from The Dental Law Partnership
Hi Debbie, thank you for your review! We're thrilled to hear your initial experience with our team has been so positive - we wish you all the best :)
Kept informed of process at all times
Kept informed of process at all times
Would have liked a little more guidance and advice.
8 August 2025
Unprompted review
Helpful team who are listening to my…
Helpful team who are listening to my health complaint..
Quick response time in letting me know the next steps.
7 August 2025
Unprompted review
Reply from The Dental Law Partnership
Hi Jo, thank you for your review! We're thrilled to hear your initial experience with our team has been so positive - we wish you all the best :)
From start to finish the process ran…
From start to finish the process ran very smoothly. Laura was very easy to talk to would return my phone calls straight away and kept me well informed what was going on. Highly recommend
5 August 2025
Unprompted review
Reply from The Dental Law Partnership
Hi Susan, thank you for taking the time to leave such a lovely 5* review! We're thrilled to hear your experience has been so positive - we will make sure to pass on your kind words to Laura. We wish you all the best :)
Professional law firm
I recently reached out to the firm concerning my dentist's negligence and malpractice, and I must say that Faye was incredibly helpful and professional. I would highly recommend their services to anyone seeking assistance against dentists who may not be upholding their duty of care towards patients.
24 July 2025
Unprompted review
Reply from The Dental Law Partnership
Hi Daniela, thank you for taking the time to leave an amazing 5* review! We're thrilled to hear your initial experience with Faye has been so positive - we will make sure to pass on your kind words. We wish you all the best :)
Reply from The Dental Law Partnership
Hi Arjan, thank you for your review! We're thrilled to hear your initial experience with our team has been so positive - we wish you all the best :)
Dental Enquiry
Fast response to enquiry and full explanation of service offered from Law practise. Professional and considerate staff and reassuring experience.
14 July 2025
Unprompted review
Reply from The Dental Law Partnership
Hi Kirsten, thank you for leaving such a lovely review for DLP. We're thrilled to hear of your positive experience with the team. We wish you all the best for the future :)
The whole experience from start to…
The whole experience from start to finish with the Dental Law Partnership has been great, James is a credit to your company thanks for all your hard work.
14 July 2025
Unprompted review
Reply from The Dental Law Partnership
Hi Danny, thank you for leaving such a lovely review for DLP and James. We're thrilled to hear of your positive experience and we will pass on your kind words on to James. We wish you all the best for the future :)
Excellent service
Excellent service.
Regular updates as to progress of claim.
Clear information.
Solicitor who dealt with my claim was professional and knowledgeable, kept me informed of progress of my claim.
Managed my expectations and any worries I had well and rasponded quickly to any queries I might have had.
Very positive experience after poor event via injury I sustained.
10 July 2025
Unprompted review
Reply from The Dental Law Partnership
Hi, thank you for leaving such a lovely review for DLP. We're thrilled to hear of your positive experience. We wish you all the best for the future :)
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