horrible site they don't take Mastercard. they make you deposit other way before withdrawing. stay away find another site service is sad. they also control you play. site is ran but moron and lairs. 5... See more
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Denisa was incredibly helpful and professional during our chat. She quickly understood my issue, explained everything clearly, and made sure I felt confident with the resolution. Her patience and frie... See more
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Slot games look to have lower RTP than standard online. Had one small withdrawal - it took them 4 emails and 8 days to process it. Beware the extra requirements at first withdrawal that are not requi... See more
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We had such a fun girls night out at Delta Bingo Downsview on Friday July 4 at 7pm. It was our first time and we were definitely a little flustered and unsure of where to begin. Thankfully, Laszo... See more
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3.3
Average
148 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
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Monster Bingo
To Whom it May concern,
I am writing to formally raise a concern regarding an incident that occurred today during the 1:00 PM Monster Bingo session at your Rutherford Road location.
I attended with my 83-year-old family friend, for whom I had purchased tickets and cards as an Easter gift. We were seated at Table 4, Seats 57 and 58.
During Game 4 of Double Action, my friend clearly called “Bingo” on B6. She immediately shouted “Bingo!” and kept her hand raised the entire time. From our perspective, she was the first person to call it. However, it was later indicated that there was another winner as well.
While the caller asked if there were any other Bingos, multiple people in our area were loudly responding “Yes!” and attempting to get the caller’s attention. Unfortunately, this was ignored, and the game was closed without acknowledging her claim. Given that this was a $2,000 prize, it should have been split between both winners.
There were no runners near our table at the time, which made it impossible to have her card verified promptly. We initially assumed she had been acknowledged, but when her winnings did not appear on the screen, I called over a runner. I was told that a manager named Paul would come speak with us.
Despite waiting through the next game, no one came. During intermission, we had to locate Paul ourselves. He informed us that he had reviewed the camera footage and stated that my friend did not call “Bingo” in time. I respectfully disagreed and explained that she was, in fact, the first to call it. While we were speaking with him, multiple patrons from our area approached and confirmed that they had heard her call Bingo first. Despite this, Paul did not appear willing to consider their input.
He advised that he would look into the matter further and follow up with us. However, no follow-up occurred. Near the end of the session, I went to his office to seek an update, at which point he stated there was nothing he could do. When I asked for his manager’s contact information, he provided the name “Andy” but refused to share any contact details. He instead advised me to email OLG if I disagreed with the decision.
I find this entire situation extremely disappointing. I do not feel that the matter was properly investigated or handled with the level of care it deserved—particularly given the number of witnesses supporting my friend’s claim. Additionally, the lack of floor staff during a busy Double Action game contributed to the issue, as there were no runners available to assist at the time.
My friend is a regular attendee at this location every Saturday evening, and this experience has been very upsetting for her. I believe that more should have been done by management to address the situation fairly and respectfully. At the very least, I would have expected proactive communication and a more thorough review of the incident.
I am requesting that this matter be reviewed again, including a proper assessment of the footage and witness accounts, and that appropriate action be taken to address the situation.
Thank you for your time and attention to this matter. I look forward to your response.
Tracy Pelaia
19 April 2026
Unprompted review
Reply from Delta Casino
Hi Tracy,
Thank you for taking the time to share such a detailed account of your experience. We understand how upsetting this situation must have been for both you and your family friend, especially given the circumstances and the significance of the prize involved.
We appreciate you bringing these concerns to our attention. As this matter relates to a land‑based gaming centre, we kindly ask that you contact info@deltabingo.com, where your message will be directed to the appropriate team for follow‑up.
Thank you again for reaching out and sharing your experience.
Warm regards,
Delta Casino
Lol l just started playing this site…
Lol l just started playing this site after being away from it for a year. R u sure it's the same site??? Nothing hits and everything is for high rollers. Half the games don't play?? Delta bingo is very greedy since I last played.such a shame. Don't waste your time and money! Pathetic and greedy
18 April 2026
Unprompted review
Reply from Delta Casino
Hi Lyn,
Thank you for reaching out and letting us know about your experience.
We understand that returning after some time away and finding things different than expected can be frustrating. Our games are fair and based on random outcomes, and we aim to offer a variety of games and betting levels for different play styles. Your feedback about game access and performance is helpful, and we’re continually working to make improvements.
If you encountered any technical issues or had trouble accessing certain games, our support team would be happy to look into this further. You’re welcome to contact us so we can review your account and assist you directly.
Live Chat: Available daily from 9:00 AM to 1:00 AM
Email: Reach us anytime at online-support@deltabingo.com
We appreciate you taking the time to share your feedback, as it helps us continue to improve.
We welcome all feedback, and you can also share your experience here: https://ca.trustpilot.com/review/deltacasino.com
Warm regards,
Delta Casino Online
Dont put your money in unless you want…
Dont put your money in unless you want to choose from a selection of id say about 200 of the worst slots around
14 April 2026
Unprompted review
Reply from Delta Casino
Hi Josh,
Thank you taking the time to leave a review. We understand that game choice comes down to personal taste, and not every player will enjoy the same slots.
We offer a wide range of games and are always working to improve our selection. If you have suggestions or would like help finding games you might enjoy, our support team is happy to help.
You can reach out to our Customer Support team via Live Chat, available daily from 9:00 AM to 1:00 AM, or by email anytime at online-support@deltabingo.com.
We’re always working to improve the online experience and appreciate you being part of our community.
Warm regards,
Delta Casino Online
up winnings
They honestly need to up their games..used to be $75 for 1 line and $200 for 2 lines...since covid u have removed it..covid is over and u make plenty of money that it can go back to normal...i dont even like going anymore..not worth it..i just play mainly online..change it
13 April 2026
Unprompted review
Reply from Delta Casino
Hi Lise,
Thank you for taking the time to share your feedback. We understand that preferences change, and we appreciate you letting us know your thoughts.
If you prefer playing online, Delta Casino Online offers a wide selection of games that you can enjoy anytime through our website or mobile app.
We’re always working to improve the online experience and hope you’ll find something you enjoy there.
You can visit our website here:
https://www.deltacasino.com
Or download our mobile app:
App Store: https://apps.apple.com/ca/app/delta-casino/id6758727855
Google Play: https://play.google.com/store/apps/details?id=com.delta.casino
Warm regards,
Delta Casino Online
Not worth the bother
Tried playing bingo and noticed it was the same ones winning over and over again. Not enjoyable at all. Not expecting to win but would be nice to see others win too. No fun watching the same persons win round after round. Website very glitchy and not a great variety of slots.
8 February 2026
Unprompted review
Reply from Delta Casino
Hi Stephanie,
Thank you for taking the time to share your feedback. We understand how important it is for the experience to feel fair and enjoyable, and we’re sorry to hear this was not the case for you.
Our games operate using random systems to ensure fair play for all players. While outcomes can sometimes feel repetitive, results cannot be influenced.
We understand how this can be frustrating and appreciate you taking the time to let us know.
Warm regards,
Delta Casino Online
The new platform is absolutely…
The new platform is absolutely terrible!!! When you open a game, you may get a normal looking screen or a very tiny looking screen. If it’s in tiny mode, you will not see the amounts of what you’re betting, what your balance is or what you’re winning. Constantly have to go in and out and hope you catch a normal screen.
The chat icon is a purple box at the bottom of your screen that you cannot close. It covers up information on the screen that you would like to see when you are actually betting, winning winning or how much your balance is. I was advised to use the box on the top right of the screen with the four arrows to enlarge the screen. I had already tried that, and it does not WORK!!
Also, the site is full of slingo games, which I absolutely can’t stand. The bingo cards and games don’t make sense anymore. Also, I have to constantly revalidate my location or I get knocked out and have to sign back in again when in fact, I have not even moved out of my . Your new platform gets a HUGE THUMBS DOWN from me!!! 👎👎
5 December 2025
Unprompted review
Reply from Delta Casino
Hi Dianna,
Thank you for taking the time to share your detailed feedback. We’re sorry to hear about your experience with the new platform and understand how frustrating it can be when things don’t work as expected.
Since your last review, we’ve made changes and improvements to our site to help improve performance, layout, and overall usability.
We truly appreciate you taking the time to share your experience. If you’re interested, we invite you to check out the site again to see the recent changes we’ve made.
You can visit our website here:
https://www.deltacasino.com
Or download our mobile app:
App Store: https://apps.apple.com/ca/app/delta-casino/id6758727855
Google Play: https://play.google.com/store/apps/details?id=com.delta.casino
Warm regards,
Delta Casino Online
This website is not a safe way to…
This website is not a safe way to gamble. I made a deposit and it was taken from my bank account but then they say they never got it. The new website is full of bugs and risky. Stay away!
1 December 2025
Unprompted review
Reply from Delta Casino
Hi Karo,
Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and understand how concerning this situation can be. Deposits can occasionally be delayed or pending depending on the payment method used, but funds are never taken without being properly tracked.
Our platform operates using secure systems, and we take account safety and transactions seriously.
Since your last review, we’ve made changes and improvements to our site to help improve performance, layout, and overall usability.
Your feedback is important, and we appreciate you bringing this to our attention as we continue to improve the site.
If you have time, feel free to check out the site again to see some of the updates we’ve made.
You can visit our website here:
https://www.deltacasino.com
Or download our mobile app:
App Store: https://apps.apple.com/ca/app/delta-casino/id6758727855
Google Play: https://play.google.com/store/apps/details?id=com.delta.casino
Warm regards,
Delta Casino Online
Used to be really good slot games and…
Used to be really good slot games and bingo games, but they're terrible now. All mainly Slingo slots. I hate it, and since the new site, I haven't won anything, so no idea what the payout is like, but it's absolutely terrible now. I hate it.
17 November 2025
Unprompted review
Reply from Delta Casino
Hi Lori,
Thank you for taking the time to share your feedback. We understand how disappointing it can be when the games you enjoyed have changed and the experience no longer feels the same.
Since your last review, we’ve made changes and improvements to our site and continue to review player feedback as we make updates to improve game variety and the overall experience. All games operate with random outcomes, though we understand that changes to the platform can still impact enjoyment.
We appreciate you sharing your thoughts, as feedback like yours helps guide future improvements. If you have time, feel free to check out the site again to see some of the updates we’ve made.
You can visit our website here:
https://www.deltacasino.com
Or download our mobile app:
App Store: https://apps.apple.com/ca/app/delta-casino/id6758727855
Google Play: https://play.google.com/store/apps/details?id=com.delta.casino
Warm regards,
Delta Casino Online
Their newest update this online portal sucks, BIG TIME.
I've yet to have a very pleasurable experience using Delta Bingo online portal!
Since this recent update, it's worse than what it was before! I'm still on unceremoniously dumped from a game during play automatically logged out all at the same time. This I find to be unacceptable. There has got to be an ombudsman, possibly OLG, where someone can complain to hold them to account. When I initially signed up for it, I had to threaten them to refund my money and terminate me from their platform since my login access would not work.
Two strikes ❌️❌️, one more ❌️, and I will be done with Delta Bingo online, and have my profile removed from their platform. OLG Online has issues but they have better customer service this this platform. Delta Bingo Online is worse!
15 November 2025
Unprompted review
Reply from Delta Casino
Hi Rod,
We appreciate you reaching out and sharing your experience. We’re sorry to hear about the issues you’ve encountered and understand how frustrating technical interruptions can be. That’s not the experience we want for our players.
Since your last review, we’ve made updates and improvements to the platform to help improve stability, performance, and overall usability.
We’d also like to note that Delta Bingo Online is now operating as Delta Casino.
We appreciate your feedback and, when you have time, invite you to check out Delta Casino to see the recent updates we’ve made.
You can visit our website here:
https://www.deltacasino.com
Or download our mobile app:
App Store: https://apps.apple.com/ca/app/delta-casino/id6758727855
Google Play: https://play.google.com/store/apps/details?id=com.delta.casino
Warm regards,
Delta Casino Online
This site is corrupt
This site is corrupt. If you deposit the funds don't go into your player account.
During games it freezes and keeps saying reconnecting.
Nothing works on the site
Theres nothing but technical issues.
Don't deposit or trust this site
Problems with wirhdrawls that takes them weeks to address.
It's a nightmare
The site us corrupt.
They just did a soft launch of delta casino its even worse
My deposit did not go into player account
Site kept freezing
No customer support
warning don't trust this site
I spent hours tonight on chat and support kept saying the site just launched the delta casino and nothing but technical issues.
I font even know where my deposit is still.
It's brutal and frustrating and no one assists you.
Don't deposit. You will regret it
13 November 2025
Unprompted review
Reply from Delta Casino
Hi Pat,
We appreciate you letting us know about your experience and are sorry to hear that it’s been frustrating. This is certainly not the experience we aim to provide our players.
Our platform operates using secure systems, and we take account safety and payment transactions seriously.
Since your last review, we’ve made updates and improvements to the platform to help improve stability, performance, and overall usability.
We truly appreciate your feedback and, when you have time, invite you to check out Delta Casino to see some of the recent changes we’ve made.
You can visit our website here:
https://www.deltacasino.com
Or download our mobile app:
App Store: https://apps.apple.com/ca/app/delta-casino/id6758727855
Google Play: https://play.google.com/store/apps/details?id=com.delta.casino
Warm regards,
Delta Casino Online
Nightmare
Let me tell you — this site might look trusted, but it’s been nothing but headaches for me.
My very first deposit on October 31st ($25) got lost. It didn’t load into the system even though the payment was accepted. I’ve been having to contact support every few days and open tickets just to find out where my deposit went. They claimed they had to “find it” and manually cancel it, but it’s been almost a week and a half now, and I still haven’t gotten my money back. Honestly, it seems like it may have gone into someone else’s account.
On top of that, the games constantly freeze and ask you to revalidate, so you’re always restarting. Two of the games have been “stuck in play” for over two weeks and won’t even open.
The site is full of glitches and bugs — and after losing my money, I don’t even want to play anymore. Save yourself the stress and steer clear of this headache of a game.
31 October 2025
Unprompted review
Reply from Delta Casino
Hi Adam,
Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and understand how concerning this situation can be. Deposits can occasionally be delayed or pending depending on the payment method used, but funds are never taken without being properly tracked.
Since your last review, we’ve made updates and improvements to the platform to help improve stability, performance, and overall usability.
We truly appreciate your feedback, as it helps us identify areas that need improvement. If you have time, we invite you to check out Delta Casino again to see some of the recent updates we’ve made.
You can visit our website here:
https://www.deltacasino.com
Or download our mobile app:
App Store: https://apps.apple.com/ca/app/delta-casino/id6758727855
Google Play: https://play.google.com/store/apps/details?id=com.delta.casino
Warm regards,
Delta Casino Online
Radu was fantastic to deal with
Radu & Mihail were fantastic to deal with. Fast response and the conversation felt genuine
28 September 2025
Unprompted review
Reply from Delta Casino
Hello, Aaron!
We truly appreciate the time and thought you put into sharing your feedback!
At Delta Bingo Online, we are dedicated to ensuring that all our players enjoy the highest quality and service, as we strive to provide the best experience possible.
Thank you once more for your review, and we hope you continue to have wonderful moments enjoying all the games and prizes we have available!
Warm regards,
Delta Bingo Online Team.
Super pleased
Jose David is who I spoke to. He patiently blocked my account for me when I realized I may become an addict. He answered all of my questions well
Really...if u wanna hit the tables and u want good service...look no further folks. 24/⁷ live chat and the are helpful and courteous.
28 September 2025
Unprompted review
Reply from Delta Casino
Hi, Brent!
Thank you for your feedback!
We sincerely appreciate your kind words and are glad our colleague delivered the high level of support we aim for.
Thank you for sharing your experience!
Kind regards,
The Delta Bingo Online Team.
All of the people who have helped in…
All of the people who have helped in the past couple pf days were great especially Maria, Ana, and Mada.
September 21st to the 23rd.
23 September 2025
Unprompted review
Reply from Delta Casino
Hello, Shannon!
We’re so grateful for your fantastic review! It really made our day!
Knowing that our efforts resonate with customers like you is incredibly rewarding. Your kind words inspire us to continue working hard and providing the best possible experience.
We’re delighted to have you as part of our community and can’t wait to help you create even more great memories.
Best wishes for all your gaming adventures ahead!
Kind regards,
The Delta Bingo Team.
Quick service
Quick, friendly fast service . She was very helpful and pleasant
11 September 2025
Unprompted review
Reply from Delta Casino
Hello Natasha,
Thank you so much for your amazing review! It truly brings us joy to hear from satisfied customers like you, and your thoughtful feedback is greatly appreciated by our team.
We hope that you will continue to enjoy all that we have to offer, and we look forward to providing you with even more fun and excitement in the future. Thanks again for your review!
Kind regards,
Delta Bingo Online Team
The interface is simple and easy to…
The interface is simple and easy to understand. There are very few games though.
3 September 2025
Unprompted review
Reply from Delta Casino
Hi there Salvador! 👋
Thanks so much for your review! We're really happy to hear that you find our interface simple and easy to use—that’s exactly what we aim for. 😊
We appreciate your feedback about the number of games and want you to know that we’re actively working on expanding our selection to bring you even more variety and fun. Your input helps us improve, so thank you again!
Looking forward to seeing you back soon!
The Delta Bingo Online Team 🎉
Delta bingo Etobicoke
Delta bingo Etobicoke. It was my first time at the Delta Etobicoke location. I must say that the staff is great, but I must also say that Shereen is excellent. She welcomes you with a friendly smile, continually checking in and out to ensure you feel at ease and have fun at the same time. Shereen goes the extreme way to explain the program, and I'm making sure you are playing the right game. For a new player that never played bingo before, I must say I felt like a pro. Thank you, Shereen
18 August 2025
Unprompted review
Reply from Delta Casino
Hello Annie,
We wanted to take a moment to thank you for your amazing review. It's always great to hear from happy customers, and we are thrilled that you enjoyed playing with us!
Our team is dedicated to providing our players with top-notch games and an unforgettable gaming experience, and your positive feedback is a reflection of their hard work.
We hope that you will continue to enjoy all that we have to offer, and we look forward to providing you with even more fun and excitement in the future. Thanks again for your review!
Best regards,
The Delta Bingo Team
Bonus Wager Scam
The isnt a review about how I won nothing and am mad about it. Its the opposite. Me and my buddy won BIG on this site, like 2800 big on the bonus funds. Turns out, you can one withdraw 100 from a 2k wager. The fact they make you play for THAT long only to take out only 100 from what could've been 800 is ridiculous. My account is being closed in a heartbeat.
11 August 2025
Unprompted review
Reply from Delta Casino
Hello Pyrple,
We appreciate you reaching out and sharing your thoughts. We are sorry to hear that your experience with our bonus policy did not meet your expectations.
Please know that we aim to ensure all players enjoy a fair and rewarding experience, and we regret any inconvenience this may have caused.Your comments are important to us, and we continually review our policies to improve clarity and value for our players.
To look into this further and assist you properly, we have submitted a request for more details through the Trustpilot form. Once we have the necessary information, we will do our best to resolve the matter fairly.
Thanks you again for your honesty as we do value it.
Warm regards,
Delta Bingo Online Team
Hidden away in the terms they have $100…
Hidden away in the terms they have $100 max profit off all withdrawal funds.
Extremely predatory and anti player system. I would suggest any other casino in Ontario that does not cap winnings with high wagering requirements 👍
11 August 2025
Unprompted review
Reply from Delta Casino
Hello Matthew,
Thank you for taking the time to share your feedback. We sincerely apologize for any frustration our bonus policy may have caused you. Our goal is to provide a fair and enjoyable experience for all our players, and we regret to hear it was not up to the expectations.
We understand how important bonuses are to our players, and we are continuously reviewing our policies to ensure they are clear and beneficial. If you have specific concerns or suggestions, we would love to hear from you directly.
We have requested more information via the Trustpilot form to locate your account and provide a satisfactory resolution.
Warm regards,
Delta Bingo Online Team
Denisa was incredibly helpful and…
Denisa was incredibly helpful and professional during our chat. She quickly understood my issue, explained everything clearly, and made sure I felt confident with the resolution. Her patience and friendly attitude really built my trust in Delta Bingo. I’m truly impressed with the support I received!
6 August 2025
Unprompted review
Reply from Delta Casino
Hi Ahtif,
Thank you so much for taking the time to share your review with us! We truly appreciate your feedback and are pleased to hear you had a great experience with our support team.
We hope you'll continue to enjoy the time you spend with us and we look forward to providing you with many more exciting and rewarding experiences in the future.
Your satisfaction is our top priority, and we're always here to assist you whenever you need.
Thank you again for choosing to play with us!
Warm regards,
Delta Bingo Team
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