Delan Engineering Ltd Reviews 333

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 73 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its excellent quality, ease of setup, and flawless performance, especially for gaming and simulation. Many highlight the smooth and accurate head tracking, often noting it surpasses more expensive alternatives. The user experience is frequently described as straightforward and highly effective, with many appreciating the wireless design and long battery life. Additionally, the delivery service is consistently lauded for its speed and efficiency, even for international shipments. The customer service also receives widespread acclaim, with many people commending the team's helpfulness, quick responses, and genuine passion for their products. However, some customers experienced minor issues with the 3D printed parts, such as the velcro adhesive not holding or the camera mount being unstable. A few also mentioned difficulties with the product's range at longer distances and the lack of a charging indicator on newer clips.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the product's quality, ease of setup,... See more

User experience

Reviewers highlight positive aspects of user experience, praising the product for its ease of setup and... See more

Quality

Consumers generally find the product quality to be positive. Many reviewers praise the products as well-made,... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently praise the... See more

Delivery service

Reviewers mention positive feedback about delivery service. Many customers praise the quick delivery times,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Used another well-known tracking system for yeats with FSX later FSX Steam. Couldn't find the camera after a recent move so thought I would just buy another. High price made look for an alternative. D... See more

Company replied

Rated 5 out of 5 stars

Have being client for over 5 year.i am using Delanclip fusion and Ps eye camera.i swamped Ps eye camera for a Delancam1 and I must say it was a grate decision.Delancam1 works wery well if you have lo... See more

Rated 5 out of 5 stars

Extremely timely shipping, great product, minor 3D printing defects. Purely cosmetic and nothing performance degrading. Using Fusion with TrackIR camera and have the smoothest head tracking experience... See more

Rated 5 out of 5 stars

i own the Delanclip Fusion Pro setup with the Delanclip head strap and Delanclip Fusion Swivel mount. this head tracker is by far the best of the bunch that i own ( Tobii 5, Tracker 5 with hat clip an... See more

Company replied


Company details

  1. Computer Accessories Store

Written by the company

Delan Engineering Ltd is a UK-based company founded in 2013 by passionate PC gamers and real-world aviation enthusiasts. We specialize in making affordable, high-quality head tracking devices for PC gaming. Our main brand, Delanclip, helps gamers control in-game camera views using natural head movement instead of a mouse or joystick. It’s all about immersion and freedom. Our devices work with many games like Microsoft Flight Simulator, DCS, Elite Dangerous, Farming Simulator, Euro and American Truck Simulator, ARMA, racing games and more. We offer both wireless and wired options: Delanclip Fusion Pro is our premium wireless solution, and Delanclip Gamer Pro is the wired version for those who want precision without worrying about charging. We also make our own custom camera, DelanCam1, which supports both point tracking and face tracking with swappable lenses. Everything is plug and play, Windows and Linux compatible, and easy to set up. Our products are made in the UK with care, tested by real gamers, and backed by responsive customer support. If you want a better, more immersive gaming experience with smooth and natural control, Delanclip is the way to go.


Contact info

4.8

Excellent

TrustScore 5 out of 5

333 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Slight issue with the USB C connection…

Slight issue with the USB C connection to my PC, found a quick fix on reddit for it though, otherwise great.

(Fix was pinching the end to make a better connection)

20 March 2025
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Reply from Delan Engineering Ltd

Thanks for your feedback, Joshua! Glad you found the product great overall, and thanks for sharing the quick fix you discovered. If you'd like us to take a closer look at that USB-C connection issue or offer any further assistance, please don't hesitate to reach out—we're here to help!

Rated 4 out of 5 stars
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Reply from Delan Engineering Ltd

Thanks for the review, Neo! Glad you're finding our IR head tracking a great entry-level solution. We're here if you ever need assistance or tips to get the absolute best from your device. Enjoy your tracking experience!

Rated 5 out of 5 stars

Product arrived earlier than expected

Product arrived earlier than expected. The only bad part was the import tax for europeans… 35€… but its not delan clips fault.

17 March 2025
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Reply from Delan Engineering Ltd

Thanks a lot for your great review! We're glad to hear your DelanClip arrived earlier than expected—that’s always a nice surprise!

As for the import tax, you're absolutely right—unfortunately, it's something set by the buyer's country and completely out of our hands. Just as a side note: customers in the UK also pay the equivalent of that ~35€ in VAT, but it’s included at checkout. If the UK were still in the EU, this tax would simply be part of the price for everyone in the EU too.

We really appreciate your understanding, and we're here if you ever need anything!

Rated 5 out of 5 stars

so much more stable than the free head tracking software available

Arrived when expected, worked straight out of the box, so much more stable than the free head tracking software available.

17 March 2025
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Reply from Delan Engineering Ltd

Awesome to hear it worked perfectly straight out of the box—that's exactly the experience we're aiming for!

Yes, Opentrack is just an amazing pice of head tracking software and its free!

We're glad you noticed the stability and precision boost with DelanClip.

Have fun tracking, and let us know if you ever need anything. Happy gaming!

Rated 4 out of 5 stars

Very Smooth Tracking

I think the Delan clip and Open Track work very well. The motion feels smoother than Track IR. I wish there was a Linux port of Open Track.

6 March 2025
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Reply from Delan Engineering Ltd

Thanks! We're glad you're enjoying the smooth experience with DelanClip and OpenTrack—even smoother than TrackIR!

Good news:
OpenTrack can actually run on Linux through Wine/Proton, and many of our Linux users use it that way with great success.
If you need help setting it up, just let us know—we’d be happy to assist!

Rated 5 out of 5 stars

Sorry for m'y bad english but the…

Sorry for m'y bad english but the product is very fantastic.
My sim expérience ( Asseto corsa, ACC Automobilist and ETS2) is very new impresive.
For this moment i dont have to change for triple screen.
Delivery is very good.
Ben carefull, taxe for french

7 March 2025
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Reply from Delan Engineering Ltd

Thank you so much—your English is great, and we truly appreciate your kind words! It’s fantastic to hear that your sim racing experience with Assetto Corsa, ACC, Automobilista, and ETS2 has become so impressive that you don't even need triple screens. Awesome!

Thanks also for mentioning taxes: Import taxes are indeed completely normal and apply to all international purchases. They're set by your country’s customs authorities and are something all buyers outside the UK need to consider.

Happy racing, and feel free to reach out if you need anything!

Rated 5 out of 5 stars

The Delanclip headset makes in cockpit…

The Delanclip headset makes in cockpit experience better without having to use the mouse to look around.

6 March 2025
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Reply from Delan Engineering Ltd

Great to hear that DelanClip has leveled up your cockpit experience—no more awkward mouse-looking! Now you're flying hands-free, exactly how it should be. Enjoy every second of your flights, and let us know if there's ever anything we can help with. Cheers!

Rated 5 out of 5 stars

Great replacment/upgrade to track clip pro

Had an issue with the first unit that was shipped. Problem was rectified pretty quickly with friendly customer service.

I've been using it for many months now. The product is sturdy and battery life is very good. Works well with trackir software.

15 October 2024
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Reply from Delan Engineering Ltd

That's awesome to hear—thanks for sticking with us! We're glad the replacement got you back up and tracking quickly. It's great to know you're enjoying the sturdy build and strong battery life with TrackIR software. Keep flying, driving, or gaming smoothly, and remember we're always here if you need anything!

Rated 5 out of 5 stars

Fast shipping, great product

Shipping was fast. Product works better than i expected. I think i will buy wireless version next time, now that i know it works great.

16 February 2025
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Reply from Delan Engineering Ltd

Fantastic!

Glad the product exceeded your expectations and arrived quickly. Sounds like you're all set to go wireless—great choice for even more freedom!

Let us know if you have any questions when you're ready to upgrade. Enjoy every moment of your gaming!

Rated 5 out of 5 stars

Order was quick to process and ship

Order was quick to process and ship. Products received within a few days despite the distance between US and UK. Products are solid, well built and work great.

10 February 2025
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Reply from Delan Engineering Ltd

That's what we love to hear—speedy delivery from across the pond and solid performance!
Thanks for sharing your experience. We're thrilled everything reached you quickly and met your expectations. If there's anything you need down the road, just give us a shout. Happy gaming stateside!

Rated 5 out of 5 stars

Easy to use

Easy to use, very accurate ; however, it does give minor glitch when looking fully left or right. Most likely adjusting on my end. I happy with this product!

14 February 2025
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Reply from Delan Engineering Ltd

Love hearing it's working well for you! That slight glitch at the extremes usually just needs a quick tweak in OpenTrack – maybe a curve adjustment or filter tuning. Glad you're enjoying it overall – happy flying!

Rated 4 out of 5 stars

Great product with great contact but…

Great product with great contact but the price still in my opinion a bit high for 3 led on a metal clip. But if we buy it, it is because it still cheaper than the other and already assembled.
To conclude, it is great 👍, good job

14 February 2025
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Reply from Delan Engineering Ltd

Thanks for your review, Baptiste! We’re really happy to hear you’re enjoying the product and that you see its value compared to other options.

We totally understand that at first glance, it might seem like just three LEDs on a metal clip, but there’s so much more behind it. The price includes not just the hardware, but also full customer support, a 2-year warranty, and the effort that goes into designing, testing, and ensuring the best possible experience for users.

Our goal is to provide a ready-to-use, high-quality, and long-lasting product—not just components in a box. Many underestimate the work that goes into making sure everything functions perfectly, from choosing the right materials to offering long-term support.

If you feel that your experience reflects more than four stars, we’d love for you to reconsider your rating. Either way, we’re grateful for your feedback and glad to have you as a customer!

Rated 5 out of 5 stars

Great customer service!

Decided that the game I was buying this Delanclip head tracker to play wasn't for me so promptly returned the item the person handling my return request was quick to reply and I was very pleased with the whole experience, thank you delanclip.

11 March 2025
Unprompted review
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Reply from Delan Engineering Ltd

Appreciate you giving us a try! Even if the game didn’t click, glad the return process was smooth and the support team left a good impression. Always welcome back if you dive into simming again!

Rated 5 out of 5 stars

Decided to upgrade from an older TiR…

Decided to upgrade from an older TiR unit. The Delanclip camera and cordless clip work perfectly, with a simple well documented process to get up and running.

11 February 2025
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Reply from Delan Engineering Ltd

That’s a slick upgrade! Going cordless with the Fusion setup is a total game-changer – less hassle, more immersion. Glad the setup guide got you flying fast. Enjoy the smooth tracking!

Rated 5 out of 5 stars

Setup and enjoy with confidence

Fantastic product with the proper tuning for each axis/setting. There are good examples you can replicate to get you started. Once operational the product performs well and really adds to my overall DCS experience. Additionally, they offer outstanding customer service. They answered each and every question I had and stand behind the product and quality 100%. Could not ask for more!

4 February 2025
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Reply from Delan Engineering Ltd

That’s what we’re aiming for – smooth setup, top-tier performance, and support that actually helps 🚀 Awesome that it’s boosting your DCS experience the way it should. Enjoy the ride!

Rated 5 out of 5 stars

Works awesome!!!!

Works awesome!!!!

11 February 2025
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Reply from Delan Engineering Ltd

Short and sweet – just like a good head tracking setup should be 😎 Thanks for the shout!

Rated 5 out of 5 stars

Solid piece of kit

Solid piece of kit, well put together. Delivery was prompt and well packaged. 10/10 would buy again, but likely won't have to.

4 February 2025
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Reply from Delan Engineering Ltd

That’s the kind of feedback we love – built to last and gets the job done 💪 Glad it made a strong first impression. Hope it serves you for many sim sessions to come!

Rated 5 out of 5 stars

Lovely piece of equipment

Lovely piece of equipment, extremely easy setup, profiles ready to use. No complaints at all.

6 March 2025
Unprompted review
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Reply from Delan Engineering Ltd

That’s how we like it – plug in, load a profile, and you’re good to go. Enjoy the smooth ride!

Rated 5 out of 5 stars

Amazing product

Amazing product. The competitor should take note. I bought the delanclip pro, the battery life is amazing, and the tracking with the custom IR cam with the package is perfect !

8 February 2025
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Reply from Delan Engineering Ltd

Now that’s the upgrade we like to hear about! Strong battery, clean tracking, and no nonsense setup – exactly how it should be. Thanks for flying Delanclip!

Rated 5 out of 5 stars

Thank you Tom for your amazing job

Thank you Tom for your amazing job
I had issue with my delanclip, he sent me a new delanclip.

6 March 2025
Unprompted review
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Reply from Delan Engineering Ltd

Big shoutout to you for the kind words – and to Tom for always having your back. Glad you're sorted and back in the game!

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