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DeLaChat Reviews 2,161

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 1,459 reviews, reviewers had a great experience with this company. Customers are really happy with the user experience, finding the platform engaging and easy to navigate. Many people praise the staff for their helpfulness, empathy, and polite interactions, making their experience much better. However, some people mentioned dissatisfaction with the pricing and payment structure, feeling that the costs add up quickly and that the platform is expensive, especially for connecting with others. Additionally, some customers found issues with the website's functionality, such as difficulties with scrolling, editing messages, or the back button not working as expected.

What people talk about most

User experience

Customers had positive experiences with user experience. Many reviewers found the sign-up process quick and... See more

Staff

Consumers find staff to be positive, highlighting their helpfulness, kindness, and genuine nature. Many... See more

Website

People report ambiguous experiences with the website. While some customers praise its ease of navigation and... See more

Price

Clients share negative opinions on price, with many reviewers expressing that the service is very expensive... See more

Payment

Reviewers mention negative feedback about payment. Customers express frustration with the high cost, feeling... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have been using this Website for over a year. While it can be costly to use I find the people on it to be genuine. There are a few things that would improve it. The first is making it so... See more

Company replied

Rated 4 out of 5 stars

I like the opportunity to chat with many different people. It’s a good chat site if all you want to do is pay to chat. I’d like some way to be able to meet the person so we can see how each is in pers... See more

Company replied

Rated 4 out of 5 stars

Thank you for correcting a problem that was not done by myself as I was just entering an email from the website

Rated 4 out of 5 stars

I have just signed on and the sec I was done had 6 messages. The men are handsome but the pics are too perfect making me question the site.

Company replied


Company details

  1. Social Media Agency

About DeLaChat

Written by the company

Delachat

Delachat is a social interactions platform where stories, ideas, and traditions come together in conversations that inspire and uplift. It’s a space for people who enjoy meaningful dialogue and the excitement of discovering how others experience the world.

Here, every message opens the door to something new. Whether you're sharing a tradition, learning about another lifestyle, or reflecting on a fresh perspective, Delachat helps you connect with people who are open, curious, and kind.

The platform is designed to make communication feel natural and emotionally engaging. There’s no pressure—just the opportunity to exchange thoughts, be present, and enjoy sincere interaction that can shift your thinking and brighten your day.

It’s not just about getting to know people—it’s about understanding life from different points of view. These exchanges often lead to powerful realizations, unexpected common ground, and friendships built on mutual respect.

Join Delachat and feel the joy of shared stories—because every perspective adds color to your own.


Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
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2-star
1-star

Replied to 99% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

good user interface

good user interface

22 March 2026
DeLaChat logo

Reply from DeLaChat

Hi Mike,

Thanks for being part of the community!

Best regards,
Sofia from DeLaChat

Rated 5 out of 5 stars

The person I found it is very nice to…

The person I found it is very nice to find someone who is real and honest this is a great app and I will be glad to tell my friends

11 April 2026
Unprompted review
DeLaChat logo

Reply from DeLaChat

Hi Paul,

Happy to hear you’re enjoying the platform!

Best regards,
Sofia from DeLaChat

Rated 5 out of 5 stars

Thanks and 5 stars for the fascinating…

Thanks and 5 stars for the fascinating opportunity to work on ones profile. Safety and protection

11 April 2026
Unprompted review
DeLaChat logo

Reply from DeLaChat

Hi Luca,

Thank you for your support and kind words!

Best regards,
Sofia from DeLaChat

Rated 5 out of 5 stars

I encountered a member the thought of…

I encountered a member the thought of whom will likely keep me up for most of the. Night

24 April 2026
DeLaChat logo

Reply from DeLaChat

Hi Jim,

We truly appreciate your positive feedback!

Best regards,
Sofia from DeLaChat

Rated 5 out of 5 stars

Chloe is one of the best customer…

Chloe is one of the best customer relations persons that I have ever met. She takes great care in understanding the issues thoroughly. Chloe always responds quickly. She is empathetic and polite.

17 April 2026
DeLaChat logo

Reply from DeLaChat

Hi Don,

Thanks for being part of the community!

Best regards,
Sofia from DeLaChat

Rated 5 out of 5 stars

So far

So far , I have chatted with nice people. This is what I am looking for. No drama. I am looking forward to continuing my quest to meet new people.

10 April 2026
Unprompted review
DeLaChat logo

Reply from DeLaChat

Hi Ron,

Happy to hear you’re enjoying the platform!

Best regards,
Sofia from DeLaChat

Rated 1 out of 5 stars

The interface has clearly not been…

The interface has clearly not been redesigned in a while. which is fine, it works, i'm not here to look at the website. but when you're paying premium prices there's a base level of polish you start to expect and this doesn't quite meet it

10 April 2026
Unprompted review
DeLaChat logo

Reply from DeLaChat

Hi Darrin,

Interface quality and overall polish are important for the experience. If you have specific suggestions or would like to share more details, please contact support@delachat.help, so the team can review this further.

Best regards,
Sofia from DeLaChat

Rated 1 out of 5 stars

Right so I joined about a month ago…

Right so I joined about a month ago after a friend recommended it. Set everything up, filled in all the compatibility stuff, uploaded photos, wrote what I thought was a pretty decent bio. Felt good about it. Then over the following two weeks: one photo disappeared, my age preference reset four times, I got logged out during two separate conversations, and a message I sent showed up twice on someone's end. She replied to both separately which was at least funny. Support ticket from day eight still hasn't been answered. I keep meaning to cancel and keep not getting around to it which is probably also something worth examining

18 April 2026
Unprompted review
DeLaChat logo

Reply from DeLaChat

Hi Ron,

Profile settings and messages should remain stable, and support requests should be addressed in a timely manner.

Please contact support@delachat.help with your account details so the team can review these issues and assist you further.

Best regards,
Sofia from DeLaChat

Rated 5 out of 5 stars

The realastic responses

The realastic responses

22 April 2026
DeLaChat logo

Reply from DeLaChat

Hi there,

Thanks for sharing your experience with us!

Best regards,
Sofia from DeLaChat

Rated 1 out of 5 stars

I do no trust that i am chatting with a…

I do no trust that i am chatting with a human.

22 April 2026
DeLaChat logo

Reply from DeLaChat

Hi Pablo,

We have strict measures in place to prevent misleading or non-compliant activity, and many profiles go through verification, with all users expected to follow the platform’s Terms of Service.

If you’ve encountered specific interactions that raised concerns, please contact support@delachat.help, so the team can review your case in detail.

Best regards,
Sofia from DeLaChat

Rated 5 out of 5 stars

Hayden is a wonderful manager

Hayden is a wonderful manager, and very understanding. He has my total recommendation for future references.

22 April 2026
DeLaChat logo

Reply from DeLaChat

Hi Johnathan,

Happy to hear you’re enjoying the platform!

Best regards,
Sofia from DeLaChat

Rated 5 out of 5 stars

I really love this site

I really love this site. Full of genuine connections

28 March 2026
DeLaChat logo

Reply from DeLaChat

Hi there,

Thank you for your support and kind words!

Best regards,
Sofia from DeLaChat

Rated 2 out of 5 stars

I was not aware of charge

I was not aware of charge. There's a lot of dating sites that miss lead you . And have high prices for credits or coins . I like the fact that there are not a lot of ads

22 April 2026
DeLaChat logo

Reply from DeLaChat

Hi Donald,

Registration and general usage are available without charge, while credits are designed to enhance your experience by giving access to additional communication options.

If you’d like more clarity on how charges work or want to review your experience, please contact support@delachat.help.

Best regards,
Sofia from DeLaChat

Rated 5 out of 5 stars

so far it is not over the top and the…

so far it is not over the top and the women that I have been connected to are being very respective which means alot. Don't need rude or crude people on here

16 April 2026
Unprompted review
DeLaChat logo

Reply from DeLaChat

Hi Leo,

We’re glad you’re having a positive experience!

Best regards,
Sofia from DeLaChat

Rated 5 out of 5 stars

Ameliya was very understanding

Ameliya was very understanding, very sensitive to my plight. She is a kind heart who truly made things so much better, considering the broken heart I'm walking around with. She didn't even know the details yet she was so kind. Truly made my day.

21 April 2026
DeLaChat logo

Reply from DeLaChat

Hi Robert,

Thanks for the feedback, it means a lot to us!

Best regards,
Sofia from DeLaChat

Rated 1 out of 5 stars

Nothing much but I just thank the…

Nothing much but I just thank the founders for good content please

21 April 2026
DeLaChat logo

Reply from DeLaChat

Hi there,

We really appreciate your feedback!

If you have any other suggestions or questions, feel free to contact support@delachat.help.

Best regards,
Sofia from DeLaChat

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