Banner for DeLaChat

DeLaChat Reviews 2,171

TrustScore 4 out of 5

3.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 1,473 reviews, reviewers had a great experience with this company. Customers are really happy with the user experience, finding the platform active and easy to navigate. Many appreciate the friendly and welcoming staff, highlighting their empathy, politeness, and helpfulness. People also enjoy the quality of connections made, describing the individuals they interact with as classy, beautiful, and communicative. However, some people were dissatisfied with the pricing and payment structure, noting that costs can add up quickly and that messaging often requires payment. A few other people also felt that the website had some technical issues, such as problems with photo uploads, jumpy scrolling, or high CPU usage, and wished for features like message editing.

What people talk about most

User experience

Customers generally had positive experiences with the user experience, finding the site easy to navigate and... See more

Staff

Clients share positive opinions on staff. Many reviewers praise the staff for being empathetic, polite, and... See more

Website

Reviewers highlight ambiguous aspects of the website. While some customers praise the site for being easy to... See more

Price

People report negative experiences with price, consistently finding it too expensive. Many reviewers feel... See more

Payment

Consumers express strong dissatisfaction with the payment system. Many feel that the site requires excessive... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I like the opportunity to chat with many different people. It’s a good chat site if all you want to do is pay to chat. I’d like some way to be able to meet the person so we can see how each is in pers... See more

Company replied

Rated 4 out of 5 stars

Thank you for correcting a problem that was not done by myself as I was just entering an email from the website

Rated 4 out of 5 stars

I have just signed on and the sec I was done had 6 messages. The men are handsome but the pics are too perfect making me question the site.

Company replied

Rated 3 out of 5 stars

I’ve been talking to this guy a lawyer from Colombia for a year and three month. 3500credits I spend is worth it since I found a very nice man who is beautiful inside and out. Too bad untill now we ca... See more

Company replied


Company details

  1. Social Media Agency

About DeLaChat

Written by the company

Delachat

Delachat is a social interactions platform where stories, ideas, and traditions come together in conversations that inspire and uplift. It’s a space for people who enjoy meaningful dialogue and the excitement of discovering how others experience the world.

Here, every message opens the door to something new. Whether you're sharing a tradition, learning about another lifestyle, or reflecting on a fresh perspective, Delachat helps you connect with people who are open, curious, and kind.

The platform is designed to make communication feel natural and emotionally engaging. There’s no pressure—just the opportunity to exchange thoughts, be present, and enjoy sincere interaction that can shift your thinking and brighten your day.

It’s not just about getting to know people—it’s about understanding life from different points of view. These exchanges often lead to powerful realizations, unexpected common ground, and friendships built on mutual respect.

Join Delachat and feel the joy of shared stories—because every perspective adds color to your own.


Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 99% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I'm having a great time

I met someone who is very nice.

14 March 2026
DeLaChat logo

Reply from DeLaChat

Hi Anthony,

Happy to hear you’re getting into it and having some good interactions along the way.

Best regards,
Sofia from DeLaChat

Rated 1 out of 5 stars

You advertised free

You advertised free
Got to continue to chat it's going to cost me

13 March 2026
DeLaChat logo

Reply from DeLaChat

Hi there,

Registration and browsing profiles on the platform are free, while certain communication features require credits. This setup allows users to decide which services they want to use and how actively they wish to engage.

If you’d like more details about how credits work or need guidance using the platform features, our support team will be happy to assist at support@delachat.help.

Best regards,
Sofia from DeLaChat

Rated 5 out of 5 stars

Great/good

13 March 2026
DeLaChat logo

Reply from DeLaChat

Hi Marc,

Nice to hear you’re enjoying your time here!

Best regards,
Sofia from DeLaChat

Rated 1 out of 5 stars

The interface looks like something from…

The interface looks like something from 2010. Simple, yes, but not in a good way

13 March 2026
Unprompted review
DeLaChat logo

Reply from DeLaChat

Hi there,

Our team is always working on improvements, and comments like this are useful when we review future updates. If you’d like to share any specific suggestions, feel free to contact us at support@delachat.help, we’d be glad to hear them.

Best regards,
Sofia from DeLaChat

Rated 1 out of 5 stars

Not enough time to keep talking or do…

Not enough time to keep talking or do nothing not happy with it not going to use it again

13 March 2026
DeLaChat logo

Reply from DeLaChat

Hi David,

Providing a safe and supported environment for communication is our priority, and certain paid features make it possible to maintain this consistently. If you need clarification on credit usage or want to learn more about our packages, our support team is available at support@delachat.help. We’ll provide all the information you need to make informed choices.

Best regards,
Sofia from DeLaChat

Rated 1 out of 5 stars

Profile prompts are a bit cheesy

The pre-set questions they give you to fill out your profile are a little bit cringe. I was trying to find one that didn't sound like a high school yearbook question but they're all pretty much the same. I ended up just leaving them blank, but now my profile looks empty. I wish we could just write our own prompts or headlines.

9 March 2026
Unprompted review
DeLaChat logo

Reply from DeLaChat

Hi Shahin,

Our team is continuously working on updates to make the platform more comfortable and flexible for users. If you’d like to share more thoughts or suggestions about profile customization, please contact our support team at support@delachat.help, they’ll be glad to pass your feedback along.

Best regards,
Sofia from DeLaChat

Rated 5 out of 5 stars

It's awesome!

3 October 2025
DeLaChat logo

Reply from DeLaChat

Hi George,

Good to know you’re finding it interesting!

Best regards,
Sofia from DeLaChat

Rated 5 out of 5 stars

I was able to get the verification file…

I was able to get the verification file filled out for Cecilia I hope she accepts this time or that project is over but I still have not filled out a verification file for Stella 51 so I need it presented to me so I could fill it out thank you

11 March 2026
DeLaChat logo

Reply from DeLaChat

Hi Robert,

Glad to hear you were able to complete the verification file. If you still need the form or any help with this process, please contact us at support@delachat.help, our team will assist you further.

Best regards,
Sofia from DeLaChat

Rated 5 out of 5 stars

I just wish they would give me a credit…

I just wish they would give me a credit or a reduction in coin cost. I’m pleading with you. Thank you for responding Michael Tomczak

7 March 2026
DeLaChat logo

Reply from DeLaChat

Hi Mike,

We’d be happy to look into available options for you. Please contact us at support@delachat.help, so our team can review your account and assist further.

Best regards,
Sofia from DeLaChat

Rated 5 out of 5 stars

Found someone worth talking to

This is my first time, so it is going well.Was skeptical at first but the people here actually reply back and seem like real adults. I like that the profiles have actual details about hobbies so I have something to say besides just hi

4 March 2026
DeLaChat logo

Reply from DeLaChat

Hi Angelus,

Glad things are feeling easy and enjoyable for you so far, hope it keeps going that way.

Best regards,
Sofia from DeLaChat

Rated 1 out of 5 stars

Photo upload error

Couldn`t upload my profile pictures for two days. Kept showing an error until support fixed it.

23 February 2026
Unprompted review
DeLaChat logo

Reply from DeLaChat

Hi Greg,

Technical issues like upload errors can occasionally occur, and our team is always ready to help resolve them as quickly as possible.

We’re glad to hear the support team was able to assist and get things working again. If you experience anything similar in the future or need further help, feel free to reach out to support@delachat.help.

Best regards,
Sofia from DeLaChat

Rated 5 out of 5 stars

Fast response

Fast response, easy done

9 March 2026
DeLaChat logo

Reply from DeLaChat

Hi Marcer,

It’s really nice to hear things are going well!

Best regards,
Sofia from DeLaChat

Rated 5 out of 5 stars

Comfortable and a relax experience.

This is my first time ever trying on-line dating so far so good the 2 ladies I have met and started to chat with\n Have made me feel very comfortable.

10 March 2026
DeLaChat logo

Reply from DeLaChat

Hi there,

Really nice to hear you’re enjoying your time on the platform and meeting new people!

Best regards,
Sofia from DeLaChat

Rated 3 out of 5 stars
DeLaChat logo

Reply from DeLaChat

Hi Brayden,

We aim to provide a secure and well-supported environment, and certain paid features help us keep that standard of care. If you’d like more information or help with using these features, please contact our support team at support@delachat.help.

Best regards,
Sofia from DeLaChat

Rated 1 out of 5 stars

What a scam

What a scam. Money to chat to see pictures. They block your number if you give it to really meet a lady.
In order to get any ones contact you must spend $1250 for 5000 credits talking to that person before customer service gives you the info. Idk about you, but a dating service requiring that much money isn’t interested in connecting people but only making money.

5 March 2026
Unprompted review
DeLaChat logo

Reply from DeLaChat

Hi Jason,

Certain interactive features require credits, while registration and browsing profiles remain free. The platform is designed as an online communication space with clear guidelines for interactions between users. If you experienced a specific issue or interaction that raised concerns, please contact support@delachat.help so our team can review it in detail.

Best regards,
Sofia from DeLaChat

Rated 2 out of 5 stars

So far so good but you only get a…

So far so good but you only get a certain amount of credits to converse eight so when it says it’s free don’t need a credit card someone so forth that is false. I feel like the chatting should be free and if not free then not as expensive I like to think that they’re good humans in this world and not money hungry business chains that genuinely wanna help others in dating. I had a problem with when you asked me my ideal type of woman ethnicity color of skin, color of hair, color eyes and select selected everything accordingly and not one person showed up that matched my description. Also, I wish there was a way to modify the location to at least the state not the United States are overseas and something that narrows it down and I still got people even though I selected the United States that were in other countries like Brazil I feel like there could be some improvements for sure. However, I did like the set up process. it was easy fast and understanding.

5 February 2026
DeLaChat logo

Reply from DeLaChat

Hi Jeremy,

While registration and browsing profiles are free, some interactive features require credits. This setup helps support the platform and the services available to users.

Our community includes members from many regions, and search filters are available to help highlight profiles based on preferences such as location and other criteria. Feedback like yours is helpful for understanding how these features work in practice, and we’ll be sure to pass it along to the relevant team. If you’d like assistance or want to share more details, please contact support@delachat.help.

Best regards,
Sofia from DeLaChat

Rated 3 out of 5 stars

It's expensive for creadits

It's expensive for creadits

5 March 2026
DeLaChat logo

Reply from DeLaChat

Hi Sandra,

Certain interactive features on the platform require credits, while registration and browsing profiles remain free. This setup allows users to choose which features they want to use and manage their spending accordingly. If you have questions about credits or packages, our support team is available at support@delachat.help.

Best regards,
Sofia from DeLaChat

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look