Orders are easy to place, tracking codes are quickly visible. Contact with customer service is quick and to the point, if and when there is a problem: swift and friendly action, via telephone and... See more
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Ordering was straight forward, at the end of the day I received the goods that I expected. Bed linen are good quality (vs. price). The delivery service messed up my order however Dekbed-Discounter t... See more
I bought black out curtains from them, when I installed them I realized they were NOT black out and I send an email to explain my situation and to ask how to proceed with return. I very kind man of... See more
Company replied
Great quality of product, at a very good price, got discounts. Ordered the curtains on Sunday, Monday have been shipped, and I received my parcel on Tuesday - which is amazing did not expect the fast... See more
Company replied
Company details
About Dekbed-Discounter
Written by the company
Wij zijn Dekbed-Discounter, de grootste webwinkel in beddengoed van de Benelux!
Wij bieden de scherpste prijs voor al jouw dekbedovertrekken, dekbedden, kussens, hoeslakens, boxsprings en nog heel veel meer.
⭐ Beste service
🚚 Snelle levering
💸 Achteraf betalen mogelijk
Bezoek de website
Wij bieden de scherpste prijs voor al jouw dekbedovertrekken, dekbedden, kussens, hoeslakens, boxsprings en nog heel veel meer.
⭐ Beste service
🚚 Snelle levering
💸 Achteraf betalen mogelijk
Bezoek de website
Contact info
Gentseweg 5, 2803PC, Gouda, Netherlands
- 0853032813
- https://www.dekbed-discounter.nl/pages/klantenservice-en-contact
- dekbed-discounter.nl
4.1
Great
69K reviews
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Good price and all went well
I purchased bedding covers and pillow cases on a very big sale. I was a bit worried that it was too good to be true, but the items all arrived within less than a week. And I am happy with the quality as well. Thank you.
19 March 2023
Great quality all around - amazing customer service
From beginning to end the experience has been amazing. I made my first order and received the goods, it was as exactly what I expected. Then I forgot to include a knuffeltrui to my order and the customer service was beyond friendly and helpful. Special thanks to: Ayoub, Eme and Amina who were so kind to get my sweater shipped ASAP. I placed a second order based on the quality of not only the products but the service you provided. Keep it up 👏 I have certainly recommended my sister and friends to buy from this place!
31 March 2023
I recommend everyone
I recommend everyone, good quality and good prices. Thanks for you are here
2 April 2023
Quick service
19 March 2023
Top teddy overtrek ben er super blij…
Top teddy overtrek ben er super blij mee nog 1 besteld!
1 April 2023
Super top kvaliteit Danku 🙏👍😻
14 March 2023
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Good day,
Good day,
Delivery service? I had to go to a post office to collect. personally speaking, I have a mobility problem. So having to go and collect. Meant, no point ordering if they don't deliver.
Your not the only business, that fails to deliver! and I then have to collect from local pick up point.
Kind regards,
Phillip
14 March 2023
Reply from Dekbed-Discounter
Beste Philip,
Hartelijk dank voor je geschreven review
Wat balen om te lezen dat je bestelling niet tijdig geleverd is, onze excuses voor het ongemak.
Om je hierin tegemoet te komen hebben we de betaalde verzendkosten voor je vergoed, dit bedrag staat binnen 3 werkdagen terug op je bankrekening.
Voor nu een fijne dag gewenst!
Met vriendelijke groet,
Team Dekbed-Discounter
Simple to order and great deals and…
Simple to order and great deals and many payment choices
24 March 2023
Snelle levering en perfect materiaal
22 March 2023
Good product and excellent service
21 March 2023
Defective product
I ordered one duvet cover set for my son.
It has been washed according to instructions and when I wanted to use it I saw that it does not fit.
The duvet cover was smaller with about 20 cm.
From other hand I found a big hole on the duvet cover.
I wrote to the customer service but I did not get answer.
I am very disappointed because I can not use the ordered product. I will never order from them again.
21 March 2023
Reply from Dekbed-Discounter
Dear Judit,
Thank you for your review
How annoying to read that a wrong size comforter cover was delivered, apologies for the inconvenience.
We have contacted you to discuss this further. We will pass this on internally and of course we will look for a suitable solution.
We are happy to help you, for now have a nice day!
Kind regards,
Team Dekbed-Discounter
Snelle levering en alles was in orde!
25 February 2023
nothing went according the order
nothing went according the order size of pillow colour of the products was not thr same
17 February 2023
Great quality products at excellent…
Great quality products at excellent prices.
Delivery is reliable and on time.
No negative experiences and trustworthy.
16 March 2023
Just great!
Our order was delivered fast and as described! Insanely good price-quality ratio.... we're happy
12 March 2023
Great quality at great prices
7 March 2023
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