DEGIRO Reviews 745

TrustScore 4 out of 5

3.8

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Rated 5 out of 5 stars

The share dealing account is easy to set up and run. The dealing process is straight forward. Funding the account and withdrawing cash is easy. Tax free ISA accounts are not available for UK investors... See more

Company replied

Rated 5 out of 5 stars

Great company for investing with, either for capital growth or quarterly pay-outs. Keeps you informed and up-to-date. No complaints at all.

Rated 2 out of 5 stars

Easy to use, and buying/selling most options works fine. However some of them you cannot sell yourself, and it's near impossible to sell them through email - which is what they want you to do. It's... See more

Company replied

Rated 5 out of 5 stars

I've used Degiro, [a recommendation from a far more experienced trader] for the past two years from when I first started my trading journey. Its ease of use and focus on keeping trading simple was ver... See more

Company replied

Company details

  1. Finance Broker

Written by the company

Founded in 2008 in Amsterdam, DEGIRO has grown into one of Europe’s largest and most trusted online brokers. Today, over 3 million clients across 16 European countries rely on our high performance platform to invest globally at low cost. Investors can access more than 45 markets across 30 countries and a wide range of investment products, including stocks, ETFs, bonds, options and futures. In several markets such as the Netherlands, Spain, France, Germany, Italy, Ireland, Portugal and Greece, clients can also invest in crypto. This allows investors to build diversified portfolios in a single account. Our platform combines innovative trading technology with personal customer support by phone and email in local languages. Whether you are a beginner or an experienced investor, you can benefit from clear pricing, reliable tools and a smooth investing experience. As part of flatexDEGIRO Bank SE (ISIN: DE000FTG1111, Ticker: FTK), we combine innovative, user-friendly technology with the scale and financial stability of a leading European brokerage infrastructure. Our commitment to value, reliability and service quality has been recognised with more than 100 international awards. DEGIRO continues to empower investors by providing efficient, transparent and user-friendly solutions that help them achieve their financial goals with confidence. Investing involves risk of loss. This is not investment advice.


Contact info

3.8

Great

TrustScore 4 out of 5

745 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 1 out of 5 stars

A dividend from Thungela Resources was…

A dividend from Thungela Resources was supposed to be paid on 20/04/2023, but as today, 16/05/2023 it has not been accredited yet. I have contacted them via mail because obviously they don't have a UK number asking some explanation. They don't know where the money are, they did not give any details about what are they doing for rectifying the situation, just making up some general excuses. Please avoid this broker.

20 April 2023
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hello Luca,

Thanks for sharing your review with us here. We can see that in the meantime the dividends should have been paid in your account. For payments of dividends we depend on custodians and we can only payout at the moment we receive it. It seems there was a delay in the payment in that phase. We apologise for any inconvenience and will certainly use your feedback to improve our services in future.

Kind regards,
Team DEGIRO

Rated 5 out of 5 stars

smoothe and easy

3 May 2023
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hello C!

Thank you for the 5-star review. We greatly appreciate it!

Kind regards, DEGIRO

Rated 5 out of 5 stars

Good UI

Good UI, I am a relatively new trader but find it easy to use and happy with the service so far

3 May 2023
Unprompted review
DEGIRO logo

Reply from DEGIRO

Dear Alec,

We are happy to read about your experience! We are working hard to continuously deliver quality services.

Kind regards, DEGIRO

Rated 5 out of 5 stars

Excellent and well priced

Been with them for last three years and their services are really excellent. The fees are a fraction of those of the competitors. Had a few chats with service desk and they're very helpful as well.

24 April 2023
Unprompted review
DEGIRO logo

Reply from DEGIRO

Dear Piotr,

Thank you for your kind message! We will do our utmost to keep it up.

Kind regards, DEGIRO

Rated 5 out of 5 stars

very imformative

Seeing what the experts expect the stocks to do in the future is a great help.

20 April 2023
Unprompted review
DEGIRO logo

Reply from DEGIRO

Dear Ryan,

Thank you for your kind message! We will do our utmost to keep it up.

Kind regards, DEGIRO

Rated 5 out of 5 stars

Easy to use

Easy to use, low fees, what is there not to like?

14 April 2023
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hello Mark,

Thank you for the 5-star review. We greatly appreciate it!

Kind regards, DEGIRO

Rated 1 out of 5 stars

Avoid - Gangsters!

Avoid! Terrible support. Had shares in a company that switched exchanged from AIM to NASDAQ, Degiro have said it was too expensive to move them so I am now just sitting with useless shares. Seeking legal advice.

29 March 2023
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hello Darren,

Thank you for sharing. Apologies for our late reply. We looked into it using the information you shared and it should be handled currently. If you feel this took to long of course we offer our apologies for that. If any other questions remain, please let us know via our Service Desk.

Kind regards,
DEGIRO

Rated 5 out of 5 stars

Excellent.

Excellent.

Great user experience and friendly customer service.

5 April 2023
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hello, thank you for the 5-star review. We greatly appreciate it! We will send your review to the colleagues. Kind regards, DEGIRO

Rated 5 out of 5 stars

Low cost and reliable

Low cost and reliable. Easy to use.
I have been an user for about 2 years a I find DEGIRO to be among the cheapest platforms with a reasonable range of investment options.

16 March 2023
Unprompted review
DEGIRO logo

Reply from DEGIRO

Dear Shibu, thank you for your kind message! We will do our utmost to keep it up. Kind regards, DEGIRO

Rated 5 out of 5 stars

Speedy and efficient.

There seem to be a lot of negative reviews here. I have experienced no problems and the online interaction seems fine. I have had no occasion for any other contact.

6 March 2023
Unprompted review
DEGIRO logo

Reply from DEGIRO

Dear Edward, thank you for your kind message! We will do our utmost to keep it up. Kind regards, DEGIRO

Rated 1 out of 5 stars

Beware hidden rip off charges

They told me to close account because not resident in UK. That was racist. Also charged over €400 to close account, when most broker to not charge to transfer. Opened account with no problems at IG Index. So don't know what DeGiro's problem is. Also disabled account and couldn't even get a statement. Their customer service is terrible.

23 February 2023
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hello Jeff,

Thank you for sharing your review. However, we cannot check your account here via Trustpilot. In general, we cannot offer our services to people who live in a country we offer our services. When you move outside these countries, this can differ. If you believe your case has not been handled correctly, please find on our website how to file an official complaint.

Kind regards,
DEGIRO

Rated 5 out of 5 stars

Trustable and reliable platform

Trustable and reliable platform, no surprise on the cost side. I've used Degiro for 3 years and happy to continue using it.

22 February 2023
Unprompted review
DEGIRO logo

Reply from DEGIRO

Dear Jerome, thank you for your kind message! We will do our utmost to keep it up. Kind regards, DEGIRO

Rated 5 out of 5 stars

Easy to navigate and use

Easy to navigate and use, always helpful. I would recommend.

22 February 2023
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hello Johnny, thank you for your kind message! We will do our utmost to keep it up. Kind regards, DEGIRO

Rated 5 out of 5 stars

Great platform

Great platform, fair fees, good communication, helpful staff, no problems at all, Highly recommended.

21 February 2023
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hello Daz, thank you for the 5-star review. We greatly appreciate it! Kind regards, DEGIRO

Rated 5 out of 5 stars

Excellent Platform

21 February 2023
Unprompted review
DEGIRO logo

Reply from DEGIRO

Hello Lee, thank you for the 5-star review. We greatly appreciate it! Kind regards, DEGIRO

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