defythegrid.com Reviews 76

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

It’s awesome that DTG accepts goldbacks as payment. I tried it out and it was relatively simple. I mailed in a bunch lower denomination goldbacks and in return they mailed me back a 100 Oklahoma Goldb... See more

Rated 4 out of 5 stars

I’ve ordered from DTG multiple times and their prices are consistently competitive, often the best I’ve found for Goldbacks and fractional silver. Inventory on gold is limited, though. My most recen... See more

Company replied

Rated 5 out of 5 stars

Competitive pricing and fast shipping. There was a small error on a recent order and it was corrected and resolved quickly in a way that made everyone happy. Only recently started buying Goldbacks and... See more

Rated 5 out of 5 stars

I took advantage of the free 1/2 goldback promotion this business offers and was really impressed that there were actually no strings attached. Rarely is anything in life truly free. But I received... See more

4.7

Excellent

TrustScore 4.5 out of 5

76 reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Second Purchase

This is my second purchase from defythegrid. Excellent pricing, excellent service & delivery. These are definitely the go-to guys for Goldbacks. I also purchased a set of the North American Animal aurum notes. Another fine product with beautiful artwork and craftsmanship. However the gold content is measured in grams, while Goldbacks are in ounces. Slightly confusing, so I set up a spreadsheet to see how they all slot together. Very interesting. Will be shopping with defythegrid again, soon.

21 May 2024
Unprompted review
Rated 5 out of 5 stars

TRUST THE SMALL BUSINESS

GREAT pricing, informative, quick shipping, All types of precious metals, from fractional to coins and bars including these amazingly priced goldbacks! better here than the big names!

2 May 2024
Unprompted review
Rated 5 out of 5 stars

Customer service

Now credit card fees on my goldbacks was the main reason I made a purchase here. Now the customer service is the reason I will make future purchases. The reply time to my concern was a few hours and resolved a few minutes later.

20 December 2023
Unprompted review
Rated 5 out of 5 stars

They are great people to deal with

I have been doing business with Defy the grid for a few years now and I can say that I have not had a bad experience, The pricing is great and the product is flawless, I guess if there was anything that I would like better it would be faster shipping, but I think everybody wants things they buy yesterday lol.

1 December 2023
Unprompted review
Rated 5 out of 5 stars

Just a little bit

Just a little bit.

We did not buy much, but everything was delivered as expected and in wonderful condition.

25 June 2023
Unprompted review
Rated 5 out of 5 stars

Great customer service. Great product. The best prices anywhere.

This vendor clears transactions in an average of 2-3 days, instead of 10 like other vendors. They ship super fast. I've gotten orders in 5 business days, inc clearing a credit purchase. They are also less cost than the lowest priced vendor on the internet on everything except kilo and above. Great customer service. Great product. The best prices anywhere.

31 May 2023
Unprompted review
Rated 5 out of 5 stars

Great dealer

I upgrade to 4 stars (previous was 1 star). Looks like they did not answered my inquiries due to a faulty email app. Regarding the issue (item not delivered after 4 months), the seller finally reach me and explained that the graded items (PMG) are finally on their way to the shop.
I have to admit that my others orders were delivered right on time.
A good company.

24 March 2023
Unprompted review

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