Like the other 1 star review on here at the time of writing, the issue is not with the quality of work done by the electrician(s) - which was excellent, no complaints there and they... See more
Company replied
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See what reviewers are saying
We are not commenting on the quality of the work carried out by Definitive Electrical Solutions Ltd, but rather their charging structure and poor information about what a job will cost. We cannot judg... See more
Company replied
I needed our fire alarm system to be serviced and certified. Marie, our first contact was very helpful, friendly and gave me all the information I needed to accept their offer and quoted price. Ri... See more
Company replied
easy booking, prompt service, arrived bang on time, helpful and polite throughout. Quickly sorted the "spaghetti" hanging out of the ceiling and installed the two lights safely and tidily. Great servi... See more
Company details
Written by the company
When you need improvements or repairs to your electrical systems and lighting, give us a call. We can help with an efficient and timely response. If you're a homeowner, landlord, letting agent, developer or property investor we are the electricians for you.
Contact info
NG1 2FZ, Nottingham, United Kingdom
- 01156470093
- info@definitive-electrical.co.uk
- definitive-electrical.co.uk
2.1
Poor
57 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Excellent service
Turned up on time, did excellent job. Very friendly and word recommend
13 November 2020
Unprompted review
Great service and price
Carl was great - we had an EICR certificate following a significant amount of work done quickly and reliably to make sure we could sell our house. We were extremely pleased.
26 October 2020
Unprompted review
I've used definitive electrical three…
I've used definitive electrical three times now and they have always been extremely professional, do a great job at the right money and leave a tidy and clean site when done, never had to chase them, great communication and service, can't ask for better and would highly recommend to anyone.
15 October 2020
Unprompted review
Reply from Definitive Electrical
Always a pleasure Chris and thanks for taking the time to leave your review. See you next time!
Very good service provided by Carl and…
Very good service provided by Carl and his team. 2nd time we have used Definitive Electrical on our property and would not hesitate to use them again in the future.
19 August 2020
Unprompted review
Reply from Definitive Electrical
Many thanks again Simon. Always a pleasure. Thanks for taking the time to leave your review.
Professional commitment
Carl and his team fixed my faulty lighting in double quick time, I rang Thursday evening and they were fixed by Friday evening. Carl worked into Friday evening to get the job done. Dedication and professionalism exemplified.
11 July 2020
Unprompted review
Reply from Definitive Electrical
Your review is much appreciated. Thanks for keeping our details from four years ago when we last worked at your home. Glad we could come back after such a long time and before you move to your new home. Good luck and let us know if you need anything at the new place.
My extractors weren’t working
My extractors weren’t working, definitive electrical came out the following day, I got my quote at the end of the day. Arranged the date for the work to be carried out, all done in 1 hour. Could not fault thank you
13 March 2020
Unprompted review
Reply from Definitive Electrical
Glad we could help Biz! Thanks for taking the time review, it helps us to get the word out to more potential customers who need us.
Over delivered
They came on time, did not rush the job and made sure everything was as usable as possible! what more can you ask for
10 March 2020
Unprompted review
Quick and professional service
Quick and professional service. Electrician who came was efficient and explained what was wrong with no smoke and mirrors. Good practical advice about what needed doing. Will definitely use them again!!
17 February 2020
Unprompted review
Emergency call out.
I contacted Definitive Electrical in January. They got back to me the same day and arranged for an electrician to visit that day. Aaron, the electrician sorted out my fusing outdoor lights, replacing faulty equipment that day. Most efficient, professional, timely and friendly service. Couldn’t fault.
12 February 2020
Unprompted review
Very pleased with a quick and efficient…
Very pleased with a quick and efficient service. The electrician kept me informed all the way through, I would recommend their services without a doubt . Very happy customer
12 February 2020
Unprompted review
Reply from Definitive Electrical
Thanks Karen. Your positive feedback is much appreciated and thanks again for choosing Definitive Electrical
Very polite they knew the problem as…
Very polite they knew the problem as soon as they came in sorted it and gave me good advice on what had caused it had how to prevent it happening again
30 January 2020
Unprompted review
Reply from Definitive Electrical
Thanks for your positive feedback Terence! We’re glad we could help.
Thanks for choosing Definitive Electrical
Shower room extractor fan.
Excellent service. Electrian turned up at the agreed time and solved a problem with the extractor fan in shower room without any fuss. Obviously very knowledgeable and experienced. Highly recommended.
21 December 2019
Unprompted review
Reply from Definitive Electrical
Thanks for the kind works - glad we could help.
Heating automation
Carl and his colleagues did an excellent job on automating the heating on our flat, allowing us to control both heating at hot water from iPhone apps when we’re away.
18 August 2019
Unprompted review
Reply from Definitive Electrical
Thanks Bill - it was a pleasure completing this work for you.
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