I'm with all the other BAD experiences. I completed al the information for a TOD document, got to the payment screen and provided info for the $29.99 charge, and then NOTHING! No download, no email... See more
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Tried to make quitclaim deed, final document came out all wrong.it was correct on their summary page, but useless as it came out. Edit attempts failed.Tried to contact them to get it corrected , emai... See more
They promise "satisfaction guaranteed"; however, my request for correcting my document has gotten zero response - only an email that says "a ticket has been created" whatever in hell that means. It h... See more
Double-charged my credit card for $59.99 for a single deed. Have tried numerous times to contact DeedClaim, but not response. Terrible company.
Company details
Information provided by various external sources
DeedClaim is an online deed preparation service that allows real estate professionals and other individuals to create customized, state-specific deeds in minutes. Transfer real estate quickly and easily.
Contact info
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Bad
197 reviews
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Excellent
Excellent, very precise. The tutorials for each section is very effective in understanding step-by-step each component of the deed creation.
1 September 2017
Unprompted review
Reply from DeedClaim
Thank you, Pat, for taking the time to leave a detailed review. I'm glad to hear that you found the explanatory materials that we provide to be helpful.
Shift Title of Home to a Living Revockable Trust
I used DeedClaim to setup a Grant Deed in California to move my home into a Revocable Living Trust. The guided questions really help make building this document simple and effective. The Deed was reviewed and accepted by the Recorder's office with no issues.
28 August 2017
Unprompted review
Reply from DeedClaim
Thank you for taking the time to leave a review. It's great to hear that the guided questions helped with creating the document and that it was accepted for recording with no issues. I'm sure our customers appreciate that information as well. We appreciate your business.
So quick and easy!!
So quick and easy!!! Went and filed with no issues
27 August 2017
Unprompted review
Reply from DeedClaim
Thank you for taking the time to leave a review, Matthew. I'm glad to hear that you found the issue to be quick and easy and that you didn't run into any issues with filing. It's always good to hear about positive experiences like yours.
Deed document
the initial document came across in a format I could not use. I filled a request for assistance and within 15 minutes I was sent a format that I could use. Very efficient and the building of the document was easy to navigate.
25 August 2017
Unprompted review
Reply from DeedClaim
Thank you for taking the time to leave a review, Kathryn. It is good to hear that we were able to help you convert the document to a format that you could use. I'm also glad that you found the document creation process to be easy and efficient. Your feedback means a lot, and we appreciate your business.
I would recommend DeedClaim to family …
I would recommend DeedClaim to family and friends.
24 August 2017
Unprompted review
Reply from DeedClaim
Thank you for taking the time to leave feedback, William. We are glad to hear that you would recommend our online deed preparation software to your family and friends.
IT WAS EASY TO DO
23 August 2017
Unprompted review
Reply from DeedClaim
Thanks for leaving feedback, Diana. Glad to hear that you found it to be an easy process. That is what we aim for.
Reply from DeedClaim
Thanks for leaving feedback, Ipso. We appreciate your comments.
Loved it
Loved it! Easy, fast, hints and explanations on where to find the necessary information. Great software!
21 August 2017
Unprompted review
Reply from DeedClaim
Thank you so much for feedback, Maria. I'm glad to hear that you found the explanations and hints that we provide in our interview to be helpful.
Very handy for estate planning
Very handy for estate planning. Had to rewrite some of the text and correct names. Other than those issues it worked well
21 August 2017
Unprompted review
Reply from DeedClaim
Thanks for leaving feedback, Michael. Glad to hear that you were able to edit the documents to correct your answers. We're always here to help if you need assistance with editing your answers.
I loved the software
I loved the software. Thought it worked fantastic.
20 August 2017
Unprompted review
Reply from DeedClaim
Thank you for taking a few minutes to leave a review, Isabelle. We appreciate your business.
quick and easy
20 August 2017
Unprompted review
Reply from DeedClaim
Thank you, Amy, for taking a few moments to leave feedback. We really appreciate it.
I wanted a Grant Deed
I wanted a Grant Deed. Your system generated a Warranty Deed. So, I got nothing, will have to start over, do it again, or find another source if your system continues to generate the wrong type of Deed.
17 August 2017
Unprompted review
Reply from DeedClaim
Hi Steven,
Thank you for taking the time to leave a review. We took a look at your answers. If you wanted a Grant Deed, you would have needed to select that option in the interview. Instead, when asked about the warranty, you answered:
"General Warranty - I want the current owner or owners to be fully responsible for all title issues, including those that relate to the time before the current owner or owners owned the property."
That's the option for creating a Warranty Deed. When you ask the system to create a Warranty Deed, that's exactly what it does. There is a notice on the screen that tells you that you're getting a Warranty Deed when you select that option.
If you wanted a Grant Deed, you would need to select "Limited Warranty - I only want the current owner or owners to be responsible for title issues that relate to the time when the current owner or owners owned the property." That, by definition, is what a Grant Deed is.
We understand that the process sometimes involves unfamiliar terminology. That's why we are always ready to help our users with any questions and allow them to edit their answers. But we can't help people who don't ask for help.
Thanks again.
DeedClaim.com
So easy and quick.
17 August 2017
Unprompted review
Reply from DeedClaim
Thanks for taking the time to leave feedback, Michael.
Very good Very easy to fill.
16 August 2017
Unprompted review
Reply from DeedClaim
Thanks for the great feedback, Dani.
Very user friendly interface to ensure …
Very user friendly interface to ensure deed preparation in compliance with state specific criteria for successful transfer of property. I was pleased with the cost and provided value of the document preparation.
15 August 2017
Unprompted review
Reply from DeedClaim
Thank you, Kevin, for leaving such a detailed and thoughtful review.
I spent a lot of time on doing a quick …
I spent a lot of time on doing a quick claim form and paid $29.00 only to get to bank to get it motorized and they would not accept it. I had to pay another $19.00 from Duval county to get the correct form because yours was not correct and did me no good. I would like to have a refund.
12 August 2017
Unprompted review
Reply from DeedClaim
Hi Betty,
Thank you for using DeedClaim.com. First, let me say that our deeds are routinely accepted for recording in Duval County. There isn't a problem with the software. We went back and looked at your answers, and the problem in your case appears to be that you did not follow the instructions for how to create your own legal description. The legal description that you entered was not the legal description from the prior deed, so the recorder probably rejected the deed on that basis.
Of course, there isn't anything that we can do to prevent people from ignoring our instructions and entering wrong information on the form. But we understand that legal descriptions can be tricky, which is why we have notices and warnings in the interview to alert you to that fact. You apparently missed those, entered a wrong legal description, then left us a negative review instead of reaching out for help. We are always ready to help our customers address issues like these and gladly would have allowed you to re-access the interview at no additional charge to make the correction. I am sorry that you chose to leave a negative review instead.
Thanks again.
DeedClaim.com
Super simple instructions from …
Super simple instructions from beginning to completion.
12 August 2017
Unprompted review
Reply from DeedClaim
Thanks for taking the time to leave positive feedback, Vickie. We give a lot of thought to creating instructions to guide our users through the interview, so I am glad that you found those to be simple and the process to be intuitive. We appreciate your business.
Easy to use
The system easily walked me through the process. The final product was exactly what I had hoped for.
8 August 2017
Unprompted review
Reply from DeedClaim
Thanks for taking a few minutes to leave feedback. We're glad the final product met your needs and that the system made it easy to create your documents.
Easy to complete.
8 August 2017
Unprompted review
Reply from DeedClaim
Thanks for being a great customer, Irene, and for taking a few minutes to leave feedback. It is good to hear that you found the document to be easy to complete.
Very easy to use and understand
Very easy to use and understand. Questions are answered immediately. Would recommend.
7 August 2017
Unprompted review
Reply from DeedClaim
Thanks for the feedback, Mae. We're glad that you found the software to be very easy to use and understand and that you received prompt responses to your questions. A recommendation is the highest compliment you can give us, and we sincerely appreciate the time you took to leave a review.
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