I was in debt and went to CA Brent I was very happy with the services I received to help me improve my health and my life.If I did not receive the help I did from Melissa, I do not know what I would h... See more
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Very helpfull Staff, helped me out fully, dealing with me very politely, Adviser Name : Kalpamayee Das Parija, Nucleus Legal Advice Centre, DFA, The Lido, 63 Mattock Lane, London, W13 9LA. My name i... See more
I had an excellent experience with an advisor at Citizens Advice Lewisham recently. My caseworker, Vesna Cvetek (MIMA Cert, Debt Free Advice Project), was incredibly helpful and went above and beyond... See more
I was apprehensive 1st but I'm glad I got help from here. Kalpamayee was considerate regarding my problems, I didn't feel like I was being rushed just to finish appt quickly. She made calls on my beha... See more
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Company details
Written by the company
Debt Free Advice is a coalition of charities led by Toynbee Hall that provides free, expert advice to everyone with problem debt. We're here to help you with any money worries you may have. We'll work to prioritise your bills and debts, write letters on your behalf, and advocate for you.
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United Kingdom
- debtfreeadvice.com
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Help and when I needed it.
Carita the advisoŕ that I saw was very helpful, she was very patient , caring and understanding. I was made to feel comfortable detailing mÿ situation. Carita showed empathy and explained everything in a way I was able to undestand whilst remaining completely professional. I left feeling like a weight had been lifted. Overall a great experience.

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Shabana is debt free advisor
Shabana is debt free advisor, who is really good, she explains properly and we understand very well. We think she's a very good advisor and she is kind and helpful.

Reply from Debt Free Advice
Carita did an excellent job
Carita did an excellent job , I was anxious and she give me some peace of mind. Excellent professional

Reply from Debt Free Advice
Friendly helpful service
Friendly helpful service. Patient and supportive advice. Really appreciate time provided dealing with this stressful and overwhelming situation.

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Free legal debt advice
Shola was friendly and professional. She had a lot of knowledge and really helped us. I would recommend anyone in need to contact nucleus, they’re an amazing free service!!

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I am very pleased with my advisor…
I am very pleased with my advisor Hazira who helped me with my dro. She was helpful and efficient and had the dro completed in a reasonable time. Very good service

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The debt advisor that assisted me was…
The debt advisor that assisted me was very helpful and understanding of my situation. Very professional and clear on the information given.

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Shola was very helpful to contact my…
Shola was very helpful to contact my creditor. She told me how to deal with the matter . Thank you Shola.

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She explained everything clearly andwas…
She explained everything clearly andwas very patient , she handled all communications superbly.

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The things that made my experience…
The things that made my experience great was the advisor, sumaiya, she was very helpful, attentive and gold listener. She made my case seem very easy and gave me brilliant advisor. Keep it up toynbee.

Reply from Debt Free Advice
Friendly, clear communications, detailed advice
The centre sent clear communications about appointments prior to your session, and are prompt on the day of the appointment.
The person that assessed my situation and subsequently gave me detail advice was friendly, explained everything clearly even when complex with examples, and was understanding. The advice they gave was extremely comprehensive and detailed, and was helpful for my situation.

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Please get in contact don’t suffer alone they really do listen and don’t judge
My advisor Lana Clarke, is amazing she listened and helped me in every way possible and was very patient which helped as I was suicidal prior to speaking with Lana SWLLC
I wasn’t eating and very mentally unwell,
Lana explained my options every step of the way making sure I fully understood my options and have given me the advice tailored to my needs to help me go forward and try to resolve my debts with the help and support I needed to deal with this and without them I would not be here today!!! I am so so grateful for there service they literally saved my life without the service I would not be writing this review today so THANKYOU LANA and SWLLC you do amazing hard work.

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Elena from Citizens Advice Lewisham was…
Elena from Citizens Advice Lewisham was excellent, more than a 5 star. She went more over what I expected. Thank you so much

Reply from Debt Free Advice
Catherine Adebusuyi Has been amazing…
Catherine Adebusuyi Has been amazing and she supported me through all the hard times that I had with my debts. She eased my stress by giving me advise and encouragement to pay off my debt. I am so grateful of the great experience I had with Islington advisers.

Reply from Debt Free Advice
If you look for advice, look no further
Not only this guys came back to me within a day or so since I applied, but also managed to get me a face to face appointment in no time. Meeting with Naima was nothing but great, she was very understanding, friendly and 100% professional. In fact the entire experience of visiting Toynbee office was a pleasure, its a nice, clean, modern place full of smiley and helpful people.

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I was very satisfied with the…
I was very satisfied with the information provided, the patience to explain more than one time.

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Thank you very much Naima for your…
Thank you very much Naima for your great work.I am so delightful for your work.

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Reply from Debt Free Advice
EXCELLENCE COMMANDS SUCCESS
Handing over my case to Ms. Shola Vaughn, my Debt Caseworker at M/s Nucleus Legal Advice Centre was a complete privilege. I enjoyed the honesty and confidence for my case to be in safe hands. I was updated each and every time during the process until it was concluded. I recommend this firm to those who need help, advice and support towards their debt issues and shall not be disappointed.

Reply from Debt Free Advice
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